There's a lot of important people on the forums right now... I'd think they'd reply rather quickly...
I'm still waiting for them to get a post going on why the servers are F'd right now...
(Your IRL friend's wife, you should recognize my character name ;P)
Quote:
Yeah, I know Eumi's your Demon MM. And frankly, just because devs are on the forums doesn't mean they're paying attention. I'm still not getting jack squat from my ingame petition or bug report.
|
Originally Posted by Eumi
There's a lot of important people on the forums right now... I'd think they'd reply rather quickly...
I'm still waiting for them to get a post going on why the servers are F'd right now... (Your IRL friend's wife, you should recognize my character name ;P) |
The off-beat space pirate...Capt. Stormrider (50+3 Elec/Storm Science Corruptor)
The mysterious Djinn...Emerald Dervish (50+1 DB/DA Magic Stalker)
The psychotic inventor...Dollmaster (50 Bot/FF Tech Mastermind)
Virtue Forever.
I'm just being the optimist. ^_^
We'll see how it goes soon enough.
That's a brutal blow to your gaming experience, so I know it is rather difficult, nigh impossible, to keep it cool and have a solid amount of patience.
From what I understand, they should be able to fix this (I could be wrong about that, but I hope not).
The costumer service is the venue that'll get things done. I'm sure the community reps around here will do whatever they can when they see this.
Jumping to negativity towards them and the developers doesn't do anyone any good and they're not some heartless maniacal villains who wouldn't care about someone losing their SG base and all.
As I said, I know this is a pain, but it may take a bit of time and then things will be better.
You filed a ticket with Customer Service? Have you sent any PMs to Avatea, Zwill and/or Frietag?
Best of luck! It should be fine! 
@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"-Dylan
and round up everyone that knows more than they do"-Dylan
Quote:
The reputation of Paragon regarding base issues is pretty poor, mingled with my generally warpath-y mood right now it's not a pretty sight. I considered PMing Zwil about it but I know he seems to get a ton of PMs, maybe one of the other two would be easier to connect with.|
Originally Posted by Electric-Knight
That's a brutal blow to your gaming experience, so I know it is rather difficult, nigh impossible, to keep it cool and have a solid amount of patience.
From what I understand, they should be able to fix this (I could be wrong about that, but I hope not). The costumer service is the venue that'll get things done. I'm sure the community reps around here will do whatever they can when they see this. Jumping to negativity towards them and the developers doesn't do anyone any good and they're not some heartless maniacal villains who wouldn't care about someone losing their SG base and all. As I said, I know this is a pain, but it may take a bit of time and then things will be better. You filed a ticket with Customer Service? Have you sent any PMs to Avatea, Zwill and/or Frietag? Best of luck! It should be fine! |
It would help to at least know if SG Bases are backed up serverside. I could swear I've heard of bases being lost in the past, and successfully restored, but I dunno if it's true or just wishful imagination.
The off-beat space pirate...Capt. Stormrider (50+3 Elec/Storm Science Corruptor)
The mysterious Djinn...Emerald Dervish (50+1 DB/DA Magic Stalker)
The psychotic inventor...Dollmaster (50 Bot/FF Tech Mastermind)
Virtue Forever.
Quote:
I'm gonna have my husband fill that stuff out tomorrow, if the problem doesn't miraculously fix itself... or get resolved some other way. xD
|
Originally Posted by Electric-Knight
The costumer service is the venue that'll get things done.
|
Quote:
While bases have indeed been neglected (much to this base-builder's disdain!), just look at it this way... This isn't a base issue... this is a player/SG issue! They'll do the best they can!|
Originally Posted by AkuTenshiiZero
The reputation of Paragon regarding base issues is pretty poor...
|
Quote:
|
Originally Posted by AkuTenshiiZero
...I could swear I've heard of bases being lost in the past, and successfully restored, but I dunno if it's true or just wishful imagination.
|
Quote:
|
Originally Posted by Eumi
I'm gonna have my husband fill that stuff out tomorrow, if the problem doesn't miraculously fix itself... or get resolved some other way. xD
|
Weather the storm!
@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"-Dylan
and round up everyone that knows more than they do"-Dylan
*runs to check bases*
One of the SG's I'm part of also got the full wipe which you saw in another thread.
We got a copy of our base back, no prestige restoration (13 million prestige *POOF!*) and we've been told we have to reset everything else manually including coalitions.
What has happened with yours?
@Cannonfodder
Victory: The Hall of Justice Virtue: The Hall of Doom
Slash Commands, Binds and Macros, Oh My!, CoV Stat Booster Accolade Cheat-Sheet, Don't Let Me Make Money Off Your Ignorance!!!, Day Job Acquisition Guide, "Tricky" TA
Quote:
Given that he raged for an hour straight the day he submitted it, but has no further followup, I'm guessing they got back to him and restored his SG data. Could be wrong, but I'll throw 2 INF down on this bet. |
Originally Posted by Storyteller
What has happened with yours?
|
I had a similar base restore problem about 3 years ago. It was a base that I purchased for side storage for personal purposes. About a year post-purchase, the base got blanked, and it took just under a week for the restoration. But it DID get done, and the process was fairly painless (they ask a question, I answer, wait a day, they ask few more, I answer, wait a day, they put it on their radar for restoring, etc).
@TURGENEV - Freedom Server / IRON / B.A.N.E / HORDE
Turg Fiction: Ghost in the Machine Acts III & IV coming 2012!
Turg Fiction: IX is now LIVE on Architect Entertainment!
Support told a friend to pay for sg upkeep. Even though he can't since he currently has no base.
My Supergroup of 3+ years, Silver Eclipse, has just been wiped.
My base is gone, all SG settings were reverted to defaults, and I'm sure my Prestige got borked too. Everything was fine a few days ago, there is no reason why my SG should have been reset. The only people in the SG are myself and my IRL friend, it's a shared resource between all our alts. There needs to be some sort fo action and/or explaination as to why I just lost everything I've spent years working on. I'm not going to sit here and listen to the same damned silence the devs offer when it comes to base-related issues, or wait weeks for a reply.
I repeat, this is not the fault of a malicious player, this is an issue with the game abruptly deciding to nuke my SG for no reason.
The off-beat space pirate...Capt. Stormrider (50+3 Elec/Storm Science Corruptor)
The mysterious Djinn...Emerald Dervish (50+1 DB/DA Magic Stalker)
The psychotic inventor...Dollmaster (50 Bot/FF Tech Mastermind)
Virtue Forever.