Can't log in? This is how I fixed it.


Acemace

 

Posted

Just a warning, this "fix" takes nigh forever to work. I've been sitting here for a bloody hour and a half trying and trying again and it just finally worked.


 

Posted

Thanks for posting this EG, I wasn't awake quite as early as you were this morning it seems .

We're hoping to have this addressed at some point either later this week or next week. For now, unfortunately, the work around will have to suffice .

And for those who will ask: The reason it will take "so long" to correct is that this is a database + code issue (which is why the work around works: when you change your password, even to the same password, it updates the format the password is communicated in back and forth between authorization servers) which as many know, code = time.

Thanks for your patience everyone

-Z


Andy Belford
Community Manager
Paragon Studios

 

Posted

Yup, just changed mine to the same password and here I am finally.

Geko, you are da man!


Also fist after Zill (is that still a thing? Lol)

Also why is my name gold? Pfft....


Andy Belford
Community Manager
Paragon Studios

 

Posted

I'm going to jinx myself but I haven't been logged out since I had to use EvilGeko's brilliant plan to regain forum access.

Has anyone been logged out since they had to change their password?


 

Posted

Though it took a few minutes, it worked. Thank you for tthe tip EG.


 

Posted

Thank you very much for your help

Regards,
LordHaart


 

Posted

Oh yay I'm back. Thanks for the tip!


 

Posted

My problem is I can't login, or stay logged in is a better description, while using my ISP's web accelerator proxy. I get the "welcome Father Xmas" message when I log in but when the forum comes up I'm still logged off.

This is really going to impact badly my rather tiny monthly data cap if I have to accelerator off.


Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components

Tempus unum hominem manet

 

Posted

Well i had the same issue.....did that work around and it worked.

Unlike what other people are doing.....i did my change via through the game itself....click on the store then account....log in and and can do it from there....


 

Posted



Oh yes. Friggin' finally.


Necrobond - 50 BS/Inv Scrapper made in I1
Rickar - 50 Bots/FF Mastermind
Anti-Muon - 42 Warshade
Ivory Sicarius - 45 Crab Spider

Aber ja, nat�rlich Hans nass ist, er steht unter einem Wasserfall.

 

Posted

-Post removed as I was unable to word it how I actually meant -


It's now Issue 21 and I am back!
My new Global is @Zyhar
Currently enjoying the Exalted Server!

 

Posted

Nope, it didn't work for me. I still can't post on the forums at all... Oh, wait a minute!



Contact me in-game: @CheeseSlicer

 

Posted

Quote:
Originally Posted by EvilGeko View Post
If you're still having problems logging in, it might work to log into your NCSoft master account and change the password for your game account. This allowed me to log back in no problem.
This did not work for me the first three times. But, on the fourth try, I changed my password to something new, and it did work.

This morning, I had to do it again, but it worked again.

What a minor, but truly annoying bug!


"Most people that have no idea what they are doing have no idea that they don't know what they are doing." - John Cleese

@Ukase

 

Posted

Quote:
Originally Posted by Aipaloovik View Post
If it doesn't seem to work be sure you are changing your GAME password and not your master account password. That mistake held me up for quite a while.
Thanks I did the master account and it didn't work... This post pointed me in the right direction.

I bet people will stop complaining about the forum log out bug now, the forum log out and never let you back in bug is seemingly much worse.


 

Posted

Quote:
Originally Posted by TerraDraconis View Post
You can actually change your current password to your current password if you want.

This is what got me going again.



"Sorry bucko, but CoH and CoV are the same game." -BackAlleyBrawler
"Silly villain, CoX is for Heroes!" -Saicho

 

Posted

Quote:
Originally Posted by TerraDraconis View Post
You can actually change your current password to your current password if you want.

The 'fix' did work for me also but I could not use my original P/W as it didn't meet the new security standards apparently.






 

Posted

Quote:
Originally Posted by warden_de_dios View Post
I'm going to jinx myself but I haven't been logged out since I had to use EvilGeko's brilliant plan to regain forum access.

Has anyone been logged out since they had to change their password?
I was logged out of the forum when I came here this morning, and I was able to log in with no problem. With the log out bug, it is basically impossible to stay logged in, so I am glad it works more than once.


Justice Blues, Tech/Tank, Inv/SS
----------------------
Fighting The Future Trilogy
----------------------

 

Posted

Thanks for posting this - fixed it for me


 

Posted

Thank you very much, Evil_Geko. You are my fifteenth-favorite litigator. (Sorry I couldn't rank you higher; I have a lot of friends who are litigators. )


"Bombarding the CoH/V fora with verbosity since January, 2006"

Djinniman, level 50 inv/fire tanker, on Victory
-and 40 others on various servers

A CoH Comic: Kid Eros in "One Light"

 

Posted

Thanks, bud!


Apparently, I play "City of Shakespeare"
*Arc #95278-Gathering the Four Winds -3 step arc; challenging - 5 Ratings/3 Stars (still working out the kinks)
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Posted

Thanks for the workaround EvilGeko.

Quote:
Originally Posted by Acemace View Post
The 'fix' did work for me also but I could not use my original P/W as it didn't meet the new security standards apparently.
Yeah I had to update mine too. Oh well...

Technically speaking for good security this game ought to be FORCING us to change our passwords every 2 or 3 months anyway. Maybe this "bug" is just a tricky way to get a bunch of us to update our old bad passwords.


Loth 50 Fire/Rad Controller [1392 Badges] [300 non-AE Souvenirs]
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--{=====> Virtue ♀

 

Posted

Quote:
Originally Posted by warden_de_dios View Post
I'm going to jinx myself but I haven't been logged out since I had to use EvilGeko's brilliant plan to regain forum access.

Has anyone been logged out since they had to change their password?

Yep, I still get the lovely forum has logged you out bug.


Leader of The LEGION/Fallen LEGION on the Liberty server!
SSBB FC: 2062-8881-3944
MKW FC: 4167-4891-5991

 

Posted

Cheers finally got it working


Bring on the wall!!!!

 

Posted

Thanks Geko. Nice to be back reading and posting again.


S.


Part of Sister Flame's Clickey-Clack Posse

 

Posted

Actually the forum logout bug has gotten markedly WORSE for me in all this >.<

Luckily, my new "changed" password is still getting me back in.