Stuck at loading screen
By
Broomhilda,
Posted on: 2011-09-13 11:27 in ALL ACCESS Gameplay Technical Issues Bugs
[Sidetracking this thread]
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Originally Posted by Morgan Reed
First, my suggestion to kill NCSoft Launcher in Task manager isn't because I thought it was running while you were playing. Many people noted the Launcher was running a separate process that was screwing up the works. And making sure there were no running instances cured them.
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Quote:
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Originally Posted by Broomhilda
I have noticed this too. Logged off CoH and played about 5 diff. games so was like 3-4 hours later, and I had noticed things being slugish, I opened my area were the speaker and all the programs you have on start up are on the right hand side of start menu, and there was a NCSoft launcher icon for just a sec and then it closed and everything started working ok again. So something is going on.
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When I opened Task Manager to kill the process to log back in, I had two instances of CoH running. 1 was the Cap instance that wasn't responding (expected), 2 was a generic version of City of Heroes that was listed as "Running." Since the second one was unexpected, I tried "End Task" on it, and it killed both instances.
64 bit Windows 7 here.
[/Sidtracking this thread]
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OK. Since I show a different entry in the registry, I wasn't sure if that one was correct.
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Originally Posted by Tex
64.25.36.88 is correct for the auth entry. But, his game client is not getting to the point where it matters yet.
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If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Quote:
Yep, tried right now, no luck. Thanks anyway.|
Originally Posted by Texas Justice
Have you tried disabling the various Alienware Command Center stuff such as the AlienFusionController or AlienFXController or similar. It's possible something in a recent update is conflicting with something there.
You might also try disabling anything unnecessary for gaming such as the Cisco VPN Agent service. |
There is anything in Safe Mode different from "normal" beyond tunned down GFX? I can enter in Safe Mode, save the GFX settings as they were set by Safe Mode, exit game, try to enter "normally" (Safe Mode not ticked) then I get stuck in the loading bar again. So what is stopping me to enter is nothing related with "quality GFX", as trying to launch game with minimum settings (our of Safe Mode) fails.
Submitted a support ticket, they asked me to run GameAdvisor and now it has been escalated.
Thanks for all your feedback!
@Arda
EDIT: I forgot to mention that if I close the stuck game loading bar (right click on CoH icon in Windows bar, "Close window"), the processs cityofheroes.exe*32 is still running in Task manager (using 126 MB RAM and 50% CPU, so one CPU) that I have to kill manually.
Arc "Save the TV, Save the World!"
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Quote:
That would be something Tex would have to answer, or possibly ask someone else about and then give you an answer. |
Originally Posted by _Arda_
There is anything in Safe Mode different from "normal" beyond tunned down GFX? I can enter in Safe Mode, save the GFX settings as they were set by Safe Mode, exit game, try to enter "normally" (Safe Mode not ticked) then I get stuck in the loading bar again. So what is stopping me to enter is nothing related with "quality GFX", as trying to launch game with minimum settings (our of Safe Mode) fails. Submitted a support ticket, they asked me to run GameAdvisor and now it has been escalated. |
It's not a level of knowledge that Texas Justice has.
Sorry, hope they can resolve it soon.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
The only thing that stands out to me between Safe Mode and Minimum Graphics Quality is that Geometry Buffers are disabled with Safe Mode.
So, you might try enabling the Advanced Graphics options and disabling Geometry Buffers.
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The auth entry in the registry is no longer used and not kept up-to-date.
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Originally Posted by Texas Justice
OK. Since I show a different entry in the registry, I wasn't sure if that one was correct.
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Dear all,
I am glad to say that the assistance of Tech support fixed it (thanks GM Emily!). They sent me this, at least to me, quite obscure tip:
I would like to have the graphic shader files rebuilt on your system. To do so, please delete the "CoX" folder located, by default, at "C:\Users\YOUR USERNAME\AppData\Local\NCSoft" and try launching City of Heroes again. If you are unable to see this folder, you may have "Show hidden files and folders" disabled.
And this did the trick! Thanks all of you, specially Morgan_Reed, Texas_Justice and Tex for your sugestions, very kind of you!
Now I can enjoy I21 properly!
Best
@Arda
Arc "Save the TV, Save the World!"
Poster
Cheerleaders, ninjas, vampires, zombies, ETs, time travellers, Spartans... all is here!
ID - 79690
64.25.36.88 is correct for the auth entry. But, his game client is not getting to the point where it matters yet.