Yet another Verizon FiOS question


flipside

 

Posted

Hi All,

Several weeks ago I asked the community what they thought of Verizon FiOS in terms of playing City of Heroes; if there was any lag, inability to play, etc. Good reviews all around, and I planned to get it installed in the new home I'll be moving to soon.

We know a definite move date now so I was about to purchase their Triple Play package and saw that their FiOS service comes in different speed packages. I didn't know this existed before. So, I come to the community again for assistance. For those that have or are knowledgeable about FiOS, what speed package is most desirable for online gaming?

Thanks in advance!


Main Character: Ice/Storm/Ice Controller (Justice, 1340 badges)

 

Posted

I saw speeds of 15/5, 25/25, and 50/20 online. Really, any of these would work fine for COH. If it were my money, I'd go for the 25/25, as the upload speed would be great for uploading stuff into the cloud.

I'm not sure how much of a functional difference a download speed of 25 Mpbs is versus 50 Mpbs for things like Netflix and Online Gaming. Both would be far more than adequate.


 

Posted

Verizon's on strike in my area so we can't switch over at all.


 

Posted

Quote:
Originally Posted by flipside View Post
Hi All,

Several weeks ago I asked the community what they thought of Verizon FiOS in terms of playing City of Heroes; if there was any lag, inability to play, etc. Good reviews all around, and I planned to get it installed in the new home I'll be moving to soon.

We know a definite move date now so I was about to purchase their Triple Play package and saw that their FiOS service comes in different speed packages. I didn't know this existed before. So, I come to the community again for assistance. For those that have or are knowledgeable about FiOS, what speed package is most desirable for online gaming?

Thanks in advance!
I have been a FIOS subscriber ever since the moment it was available in my area. I have loved every moment of it. I run a small internet radio station, so whether gaming or not, I constantly have bandwidth being used to stream the broadcast. Additionally, part of the website for the station accesses a database server here as well in order to power an automated request system. All of this is done via my FIOS connection with no issues whatsoever.

I have had one case of an outage following a thunderstorm, but it was resolved quickly. The ability to diagnose a problem in a fiber optic line is INFINITELY better than the ability to diagnose a problem in a copper line. Even if there is a physical break in the fiber optic cable, they can tell via GPS within about 1 meter exactly where the break is.

This being said, there are a couple of things you may want to be aware of. If this is a house that you are having constructed, and you order FIOS as your initial installation, they may or may not run the copper lines at all. This means, if you decide later, that you don't want FIOS, you may have to pay to have copper installed in order to get phone/internet/television service. Additionally, in SOME areas when FIOS was first introduced, it was common practice when they did the installation to actually pull the copper lines away from the house. Again, this means if you switch back, you have to pay to have new copper lines run. I am fairly certain that they stopped doing this after a few negative news stories came out, but I am not positive.


- Garielle
Quote:
Originally Posted by Frosty_Femme View Post
I said "ur" which is not a word. It's a sound dumb people make when you ask them to spell out "you are".

 

Posted

Quote:
Originally Posted by JulioThom70 View Post
I saw speeds of 15/5, 25/25, and 50/20 online. Really, any of these would work fine for COH. If it were my money, I'd go for the 25/25, as the upload speed would be great for uploading stuff into the cloud.

I'm not sure how much of a functional difference a download speed of 25 Mpbs is versus 50 Mpbs for things like Netflix and Online Gaming. Both would be far more than adequate.
I'm considering the 15/5 option as it's cheaper and I'm moving into a new home, so cheaper right now is good. But, I don't want to handicap myself as gaming may be my only entertainment for some time due to the cost of moving.

Quote:
Originally Posted by Garielle View Post
This being said, there are a couple of things you may want to be aware of. If this is a house that you are having constructed, and you order FIOS as your initial installation, they may or may not run the copper lines at all. This means, if you decide later, that you don't want FIOS, you may have to pay to have copper installed in order to get phone/internet/television service. Additionally, in SOME areas when FIOS was first introduced, it was common practice when they did the installation to actually pull the copper lines away from the house. Again, this means if you switch back, you have to pay to have new copper lines run. I am fairly certain that they stopped doing this after a few negative news stories came out, but I am not positive.
This is a pre-built home from the 80's and Verizon's online tool says it's available for the address and surround in the neighborhood, so it sounds good to go. The current owners have cable internet so the copper is already run. I'm curious what speed package you have for your needs, if you don't mind including?


Main Character: Ice/Storm/Ice Controller (Justice, 1340 badges)

 

Posted

How many people will be using it, what kinds of usage, and how often concurrently? That info will help get a recommendation on what you would want. I'll admit, for myself the first package would be fine.


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Posted

Quote:
Originally Posted by flipside View Post
This is a pre-built home from the 80's and Verizon's online tool says it's available for the address and surround in the neighborhood, so it sounds good to go. The current owners have cable internet so the copper is already run. I'm curious what speed package you have for your needs, if you don't mind including?
Okay. You are more than likely okay. In any event, once you see the difference with a direct fiber optic connection vs copper wiring from a POTS line and local cable television, you won't WANT to switch back... ever.

As for my plan, I am actually on a 20/5 plan. The plan I am on isn't even offered anymore. If I go to the services website to look at/change my plan, it auto selects the 20/20 (for about 10 bucks more than I am currently paying).

In most cases, 5Mbps is more than sufficient. In my case, the audio stream is using a constant 128kbps. The hits for the database server are sporadic.

Another thing to consider with FIOS vs most other high speed internet connections is that your available bandwidth is MUCH more consistent. Cable companies typically like to use language like "up to" when they talk speed. That's because if your neighbor is using a lot of bandwidth, it has a direct impact on you. This is not true with FIOS. Your connection is yours all the way to fiber network switch, not shared. They will still use the same "up to" language, but it's more so that they can reserve the right to throttle traffic during high traffic times. If they have ever done it in the 4 or 5 years I have used FIOs, I never even noticed. This is NOT true of the time I spent on a cable modem. Noticeable drops in performance were a normal occurrence.

I think you'll be happy with what you see from FIOS, and yes, if I am wrong, you can even blame me.


- Garielle
Quote:
Originally Posted by Frosty_Femme View Post
I said "ur" which is not a word. It's a sound dumb people make when you ask them to spell out "you are".

 

Posted

Quote:
Originally Posted by Forbin_Project View Post
Verizon's on strike in my area so we can't switch over at all.
Yeah, with the strike going on, Verizon will probably not take new orders or do any sort of provisioning. Remember, they're staffed/backfilled by management employees during the strike. Most of whom were probably desk jockeys last week. They'll be concentrating on critical maintenance work for the time being. If the strike last long enough such that the mass of newbies actually learn how to do installations, then Verizon will start taking new orders. However, good workmanship requires a lot of hands on experience which will take time. Bottom line is, now is not the time to be placing an order.


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Posted

Quote:
Originally Posted by Garielle View Post
I think you'll be happy with what you see from FIOS, and yes, if I am wrong, you can even blame me.
Thanks for the information you provided. I won't blame you, but I will ask Verizon for a referral for you. Don't know if they'll accept a "Please send bonus to Garielle@CityofHeroes" referral, but I'll try.

Quote:
Originally Posted by SerialBeggar View Post
Yeah, with the strike going on, Verizon will probably not take new orders or do any sort of provisioning. Remember, they're staffed/backfilled by management employees during the strike. Most of whom were probably desk jockeys last week. They'll be concentrating on critical maintenance work for the time being. If the strike last long enough such that the mass of newbies actually learn how to do installations, then Verizon will start taking new orders. However, good workmanship requires a lot of hands on experience which will take time. Bottom line is, now is not the time to be placing an order.
I've heard so many different stories of how they are handling orders right now that I'm still going to try for an install.


Main Character: Ice/Storm/Ice Controller (Justice, 1340 badges)

 

Posted

FWIW I have the old 20/5 plan for my household of 5. We have 3 Verizon set top boxes (whole house DVR deal). We also get the phone service as part of the triple play.

My son and one daughter play the "other MMORPG" and I play this one. My other daughter is on facebook and skype a lot. Wife does email and web browsing mostly. We also have a media center PC hooked up that streams NetFlix, hits Hulu, and works as a high def DVR for non PPV channels.

Performance is fine for what we do. As payer of the FiOS bills, I put in some QoS priority rules on the Verizon router to make my computer king of the hill.

One other thing you may want to ask about when you order -- at one point FiOS was rolling out HD DVRs with larger capacity and with the eSATA port turned on for adding an external drive. This made it out to some regions but not others. You may want to ask for that particular set top box - I think it had a 500GB internal drive instead of 160GB. You may be able to figure out which box it is by looking at the FiOS forums on dslreport.com. I know with the DVR I have, the drive fills up fast if recording HD. Our general rule is watch HD, record SD. This is also why I have the media center PC that can record in HD.

Hope this helps.


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Posted

Ok, I have to claim a minor point of stupidity. Verizon's info is unhelpful in learning the up/down speeds. For a package such as 15/5 that means 15 mbps upstream ANC 5 mbps downstream yes? Meaning everything I'm sending out to the internet is going out at 15 and everything coming in to my PC is at 5?

If that is the case, 15/5 sounds reasonable. My wife doesn't use the internet much more than web surfing and some video streaming. Me, I use it for gaming, video streaming, etc. but not all at the same time. I think 15/5 should be sufficient no?


Main Character: Ice/Storm/Ice Controller (Justice, 1340 badges)

 

Posted

I think it's the other way around.

Think of it as a browser -- you send a single line url request up and you download a page full of content. So the smaller number is the upload speed and the bigger number is the download speed.


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