What does this mean (Netgraph Pic)
By
Computer,
Posted on: 2011-07-05 12:15 in ALL ACCESS Gameplay Technical Issues Bugs
I was thinking more someone else with your ISP or someone on another ISP with the same upstream routes; not something that's usually practical to get but always interesting from a troubleshooting PoV.
That said, however unlikely it is that there will be any difference, it's worth running the pathping from another PC when you next get the issues and seeing if your get the same packet loss and the connection drops at the same hop. Just on the off chance that something extremely weird is happening with your PC 
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Hmm its telling me access denied on my laptop |
Originally Posted by The_Spad_EU
I was thinking more someone else with your ISP or someone on another ISP with the same upstream routes; not something that's usually practical to get but always interesting from a troubleshooting PoV.
That said, however unlikely it is that there will be any difference, it's worth running the pathping from another PC when you next get the issues and seeing if your get the same packet loss and the connection drops at the same hop. Just on the off chance that something extremely weird is happening with your PC |
I guess my next step would be to call my internet provider, or is there more information I can gather?
Favorite Hero: Computer (Empathy/Energy Blast Defender)
Favorite Villain: Gimp Computer (Fire Control/Psionic Assault Dominator)
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Vista or Win 7, perchance? You'll need to either launch a Command Prompt as Administrator and then run the command or change the path of the .txt file to somewhere you have permissions to such as your Desktop or Documents folder.|
Originally Posted by Computer
Hmm its telling me access denied on my laptop
I guess my next step would be to call my internet provider, or is there more information I can gather? |
As far as your ISP goes, there's not much more you can gather than will be "useful" in the sense that most ISPs won't even get as far as asking you if you've done any diagnostics because the only two solutions known to them are rebooting your equipment or having an engineer sent out
Having the trace from your laptop will certainly help in showing that it's not a problem with your PC.Depending on how good your ISP is, explaining that you're getting connectivity issues to some services (don't say just CoX or they'll claim it's on NCSoft's end - which is possible but less likely) and that the problem appears to be with their Upstream provider/Level3 will hopefully be enough to get them looking in the right area if they're not already aware of the problem. You might have to battle through a few layers of support to find someone that knows what an upstream provider is though
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Sounds like the next few hours are going to be fun... |
Originally Posted by The_Spad_EU
Depending on how good your ISP is, explaining that you're getting connectivity issues to some services (don't say just CoX or they'll claim it's on NCSoft's end - which is possible but less likely) and that the problem appears to be with their Upstream provider/Level3 will hopefully be enough to get them looking in the right area if they're not already aware of the problem. You might have to battle through a few layers of support to find someone that knows what an upstream provider is though
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Again, thanks for all the help everyone!
Favorite Hero: Computer (Empathy/Energy Blast Defender)
Favorite Villain: Gimp Computer (Fire Control/Psionic Assault Dominator)
For comparison, here's my pathping from an AT&T DSL connection out of Chicago.
Tracing route to cityofheroes.com [64.25.35.107]
over a maximum of 30 hops:
0 Galatea.evilnet.home [192.168.2.10]
1 192.168.2.1
2 192.168.1.254
3 adsl-99-24-231-254.dsl.emhril.sbcglobal.net [99.24.231.254]
4 68.250.251.2
5 dist1-g2-4.emhril.sbcglobal.net [151.164.53.130]
6 bb1-g0-0.emhril.ameritech.net [151.164.43.82]
7 ggr2.attga.ip.att.net [12.122.81.97]
8 0.ae10.BR3.CHI13.ALTER.NET [204.255.168.165]
9 0.ae3.XL4.CHI13.ALTER.NET [152.63.66.77]
10 0.ge-2-1-0.XT4.DFW9.ALTER.NET [152.63.2.233]
11 POS7-0-0.GW13.DFW9.ALTER.NET [152.63.102.221]
12 ncsoft-gw.customer.alter.net [152.179.113.90]
13 cityofheroes.com [64.25.35.107]
Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Galatea.evilnet.home [192.168.2.10]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.2.1
0/ 100 = 0% |
2 1ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.254
0/ 100 = 0% |
3 10ms 0/ 100 = 0% 0/ 100 = 0% adsl-99-24-231-254.dsl.emhril.sbcglobal.net [99.24.231.254]
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 68.250.251.2
0/ 100 = 0% |
5 --- 100/ 100 =100% 100/ 100 =100% dist1-g2-4.emhril.sbcglobal.net [151.164.53.130]
0/ 100 = 0% |
6 --- 100/ 100 =100% 100/ 100 =100% bb1-g0-0.emhril.ameritech.net [151.164.43.82]
0/ 100 = 0% |
7 --- 100/ 100 =100% 100/ 100 =100% ggr2.attga.ip.att.net [12.122.81.97]
0/ 100 = 0% |
8 26ms 0/ 100 = 0% 0/ 100 = 0% 0.ae10.BR3.CHI13.ALTER.NET [204.255.168.165]
0/ 100 = 0% |
9 26ms 0/ 100 = 0% 0/ 100 = 0% 0.ae3.XL4.CHI13.ALTER.NET [152.63.66.77]
0/ 100 = 0% |
10 45ms 0/ 100 = 0% 0/ 100 = 0% 0.ge-2-1-0.XT4.DFW9.ALTER.NET [152.63.2.233]
0/ 100 = 0% |
11 45ms 0/ 100 = 0% 0/ 100 = 0% POS7-0-0.GW13.DFW9.ALTER.NET [152.63.102.221]
0/ 100 = 0% |
12 --- 100/ 100 =100% 100/ 100 =100% ncsoft-gw.customer.alter.net [152.179.113.90]
0/ 100 = 0% |
13 54ms 0/ 100 = 0% 0/ 100 = 0% cityofheroes.com [64.25.35.107]
Trace complete.
Now. Before you take this as something sinister.
100% packet loss to some nodes IS ENTIRELY NORMAL.
Some providers, to prevent Denial of Service attacks through massive ping floods, and maintain node performance simply DROP incoming pings as an unwanted traffic type. Hence, 100% packet loss.
Now, if you're not getting 0% or 100%, yeah, something is going on with that node then.
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
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This pretty much says it all. I've tested with both the 9500 GT and 8500 GT cards in XP systems at work and the 197.45 driver seems to run a bit smoother than anything I've tested in the 2xx.xx series.|
Originally Posted by The_Spad_EU
Quote:
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It's basically a combination of the older card and older OS as well as the fact that most testing is done for DirectX graphics rather than OpenGL that CoH uses.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Quote:
Something else to consider. Some ISP's block other traffic on their networks. I can't do traceroutes, pathpings, or anything more than a simple ping for troubleshooting network issues. For me, everything past the public IP on the ISP's equipment is showing as Request timed out on a tracert and the pathping ends at that public IP as well.
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Originally Posted by Hyperstrike
Now. Before you take this as something sinister.
100% packet loss to some nodes IS ENTIRELY NORMAL. Some providers, to prevent Denial of Service attacks through massive ping floods, and maintain node performance simply DROP incoming pings as an unwanted traffic type. Hence, 100% packet loss. Now, if you're not getting 0% or 100%, yeah, something is going on with that node then. |
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
I also noticed that your hard drive only has 17% left!
This can caused some serious drive thrashing when it gets this full. I would download the Auslogic defrag tool and run the Optimise and defrag on the drive. If you system is looking for the files it can cause the slow response issues. The slow replys would look the same as a ping lag.
Quote:
High fragmentation on a slow disk can cause jerky gameplay while loading textures and fx but it won't have any significant impact on your network performance (and thus your netgraph) and won't generally cause the network-induced symptoms of being stuck in place or excessive rubber-banding.|
Originally Posted by Infernus_Hades
If you system is looking for the files it can cause the slow response issues. The slow replys would look the same as a ping lag.
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Whilst periodic defrags are a good idea in general for performance, especially on drives with a high rate of change, they won't help a near-capacity disk in the long run. The only thing that'll help there is deleting stuff off the drive or buying a bigger (or additional) one.
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By the way, thank you everyone for your fast and helpful responces!
Favorite Hero: Computer (Empathy/Energy Blast Defender)
Favorite Villain: Gimp Computer (Fire Control/Psionic Assault Dominator)