Dear Paragon Studios
By
Forbin_Project,
Posted on: 2011-04-11 17:00 in CoH and CoV General Discussions
On the one hand, it's very difficult to sufficiently stress-test new tech in a controlled environment prior to being released to the masses, where anything and everything can go wrong at the most inconvenient times. The devs and customer support treat the situation as seriously as you do, and if you send in a support request, they'll be able to get your rewards back to you while the problem is fixed on the development side.
On the other hand, it is ridiculous. I'm just gonna leave it at that.
It is extremely annoying, especially when you're working on something difficult (such as the Master of Lambda badge) and the entire League gets booted halfway through the fight. It is extremely, extremely annoying.
...However, there were no signs of anything like this in Beta as far as I know, so it's not like the devs intentionally put a buggy product forward. It was just an unexpected thing that happened once the issue hit the live servers. And I'm certain the devs are working hard on trying to figure out a solution to the problem (that's the bad thing about bugs... sometimes they can be hard to pin down).
I just hope they figure it out soon...
Quote:
Yeah,my Sonic/Sonic bank toon is locked from doing any transactions at all...and still no word from support on a fix.|
Originally Posted by mousedroid
Fix the friggin game!
In the past three days I've lost all my rewards from two Hamidon raids and a Rikti Mothership Raid thanks to these lousy zone crashes. I understand the occasional glitch, but I'm extremely displeased about losing everything I earned because of them. This is ridiculous. |
Many bugs, still fun.
Questions about the game, either side? /t @Neuronia or @Neuronium, with your queries!
168760: A Death in the Gish. 3 missions, 1-14. Easy to solo.
Infinity Villains
Champion, Pinnacle, Virtue Heroes
Quote:
Wait. You can't do any transactions at all? Market, Emails, and character trades are all blocked? That really sucks. You have my sympathies. |
Originally Posted by Neuronia
Yeah,my Sonic/Sonic bank toon is locked from doing any transactions at all...and still no word from support on a fix.
Many bugs, still fun. |
Fix the friggin game!
In the past three days I've lost all my rewards from two Hamidon raids and a Rikti Mothership Raid thanks to these lousy zone crashes.
I understand the occasional glitch, but I'm extremely displeased about losing everything I earned because of them.
This is ridiculous.
(Sometimes, I wish there could be a Dev thumbs up button for quality posts, because you pretty much nailed it.) -- Ghost Falcon