Vanguard Pack clarification


Adelante

 

Posted

Hi. In order to get the Vanguard as a free reward, we have to have an uninterrupted subscription between February 1st, 2011 (12:01 a.m. EST / 5:01 a.m. GMT / 6:01 CET) and ending April 18th, 2011 (11:59 p.m. EST / 4:59 a.m. GMT / 5:59 CET)

This is what I've read but it's not clear. Do I need to start on February 1st? I just returned from a break and resubcribed on February 17th.

Does it matter as long as I'm subscribed till after April? Please clear my confusion.


 

Posted

If your account was expired for 1 day (a lapse then rsubbing during that day is fine) or more during the timeframe, you don't get it (exceptions being loomed into for victimes of the security update). So at this point looks like it's a no go.


Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

Quote:
Originally Posted by Adelante View Post
Hi. In order to get the Vanguard as a free reward, we have to have an uninterrupted subscription between February 1st, 2011 (12:01 a.m. EST / 5:01 a.m. GMT / 6:01 CET) and ending April 18th, 2011 (11:59 p.m. EST / 4:59 a.m. GMT / 5:59 CET)

This is what I've read but it's not clear. Do I need to start on February 1st? I just returned from a break and resubcribed on February 17th.

Does it matter as long as I'm subscribed till after April? Please clear my confusion.
You have to have an active account from Feb 14th to April 18th. If you have to renew your account it has to be done on the same day (example expires at 10 am, renewed at 6pm) to count as "active".
Quote:
Originally Posted by Beastyle View Post
We announced last week that the Seven Years of Super Rewards loyalty program would begin on February 1, and end on April 18. But then we thought, "Hey, what good are rewards if everyone can't get a shot at them?" So because some of you might not have seen Tuesday's announcement or received our City of Heroes newsletter, we've set up a grace period of two weeks--which means the loyalty program will officially start on FEBRUARY 14, 2011. Players who keep an unbroken subscription from February 14 (12:01 a.m. EST / 5:01 a.m. GMT) to April 18 (11:59 p.m. EST / 4:59 a.m. GMT) will now earn the Seven Years of Super Rewards...rewards!

So be sure to have an active subscription from February 14th, and enjoy the rewards come April 28th!
The question for you is this: Did you have an active account from Feb 14th-17th? If not, then sorry you don't get it.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

I don't think you're right. Is there anyone else?

I was away since 2009. Reactivated my game on February 11th or 15th. I'm not sure the exact date. Anyways It's my first reactivation since 2009 and haven't stoped/changed the subscription since I returned.


 

Posted

Ahh so you're saying if I can deactivate and save $14


 

Posted

If you renewed on Feb 11, and keep your account active until April 18, you should get the reward. If you didn't renew until Feb 15, you will, unfortunately, miss out.


(Sometimes, I wish there could be a Dev thumbs up button for quality posts, because you pretty much nailed it.) -- Ghost Falcon

 

Posted

If it's a matter of a day or two that you missed, you might be able to petition Customer Service and get it. I don't see why you shouldn't get it if you're active now, and the only day you missed was on the front end. They've made exceptions for others when their subs got messed up for various reasons. The worst they can do is just say no.


Loose --> not tight.
Lose --> Did not win, misplace, cannot find, subtract.
One extra 'o' makes a big difference.

 

Posted

Quote:
Originally Posted by Adelante View Post
I don't think you're right. Is there anyone else?
It doesn't matter if I'm right or not. It does matter if Beastyle is right though. Why? If Beastyle is wrong, then he shouldn't be a community rep. Did you even bother to look at the linked post? If not, here it is again, but in the announcements section:

Sticky:Grace Period for Seven Years of Super Rewards - Beastyle

Anyone that can directly post in the announcements section carries official information.

Quote:
Originally Posted by Adelante View Post
I was away since 2009. Reactivated my game on February 11th or 15th. I'm not sure the exact date. Anyways It's my first reactivation since 2009 and haven't stoped/changed the subscription since I returned.
If you activated on the 11th, you're good. If you activated on the 15, you don't get it.

Quote:
Originally Posted by Adelante View Post
Ahh so you're saying if I can deactivate and save $14
Up to you. If you did subscribe on the 11th, deactivating your account means that you will not get it.

Also you might want to read this from Black Pebble, the marketing brand manager:
Quote:
Originally Posted by Black Pebble View Post
Hello all,

Lots of questions, and I'll do my best to answer what I can.

Vanguard Shield
Yes, the Vanguard Shield is included with the Vanguard Pack.

Vanguard Chest Emblem
This is not included, as it's already a part of the 30 Month Veteran Reward.

Where do the Vanguard costume pieces show up?
At the tailor/character creator screen.

MVAS
It's very, very cute. The art team did a great job in setting up the summoning animation for it. I'll see about getting y'all a picture.

Define Active/Uninterrupted
Let's say your subscription gets renewed on 3/1. This is fine. As long as your account is active each day from 2/1 to 4/18, you're eligible. You'd be ineligible if say, you cancelled your account on 2/28, then waited until 3/1 to turn it back on.

Define Account-Wide
All existing characters, all new characters. Even if you've already unlocked some of these features already. So your L50 Ill/Rad controller that's run 30 mothership raids this month will obviously have the Vanguard hat, but so will your L1 SS/Fire brute you're going to create on June 1st.

What is Account-Wide?
  • All Vanguard costume pieces that can be purchased via Vanguard Merits in-game today.
  • The Vanguard Costume Change Emote.
  • All Vanguard weapons customization options that can be purchased via Vanguard Merits in-game today.
  • The MVAS non-combat pet.
  • The Loyalty emote (and to clarify, technically there are actually 4 of them, one for each alignment. I'm confident the Paragon Wiki folks will figure out their actual names.).
  • The "Constant" badge.
  • The "Seven Stars" chest emblem.
Everything else not explicitly listed above, is still on a per-character basis, and still requires Vanguard Merits. (e.g., additional inventory space, curse-breaker, HVAS, Gr'ai Matter).

What that means is, even if you've managed to unlock every single Vanguard item, the one unique reward you'll get is the Vanguard MVAS. And that's just from the Vanguard Pack.

The badge, chest emblem, emotes, are 100% unique for all players.

More answers forthcoming.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Quote:
Originally Posted by Adelante View Post
I don't think you're right. Is there anyone else?

I was away since 2009. Reactivated my game on February 11th or 15th. I'm not sure the exact date. Anyways It's my first reactivation since 2009 and haven't stoped/changed the subscription since I returned.
1 - Check your email. On the day you reactivated you should of received a confirmation email.

2 - Check your billing date via the NC Master Account.


Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

My god how difficult is this to understand?

Quote:
Originally Posted by Black Pebble
So because some of you might not have seen Tuesday's announcement or received our City of Heroes newsletter, we've set up a grace period of two weeks--which means the loyalty program will officially start on FEBRUARY 14, 2011. Players who keep an unbroken subscription from February 14 (12:01 a.m. EST / 5:01 a.m. GMT) to April 18 (11:59 p.m. EST / 4:59 a.m. GMT) will now earn the Seven Years of Super Rewards...rewards!

So be sure to have an active subscription from February 14th, and enjoy the rewards come April 28th!
Anything activated after the 14th of February doesn't get the reward.