Question about Account/Store Offline 3/9-3/10


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Posted

I searched for the answer to this but found none, and I cannot reply to Avatea's announcement since the thread or forum rules prevent that.

I saw Avatea's announcement that account management and the store will be offline for 3/9-3/10. Does anyone know if this means we'll lose access during this time period to characters in any extra slots that were purchased?

I know in the past when the store has crashed or gone offline, it looks like character slots disappear.


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Posted

The empty slots get re-locked(since the store server is down and unable to tell your PC you earned them), any extra slots with a character in them should be fine like they always have. Just remember not to delete a toon on a server you expanded hoping to immediately roll a new alt with its slot that day



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Posted

Quote:
Originally Posted by Suspicious_Pkg View Post
I saw Avatea's announcement that account management and the store will be offline for 3/9-3/10. Does anyone know if this means we'll lose access during this time period to characters in any extra slots that were purchased?

I know in the past when the store has crashed or gone offline, it looks like character slots disappear.
You will not lose access to characters. Any EMPTY slots beyond the basic number have to be 'verified' against the store database to confirm their existence. These EMPTY slots will be unavailable during that time.

So if you expect to want to make a new toon in the next couple of days, DO EET NAO!


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The Mentor Project

 

Posted

And just to be clear, with the store down, deleting any character, new or old, will not free up a slot if you still have 12 or more characters on that server.

Doesn't matter that you deleted a character from one of your original 12 or even 8 slots for us old timers made back in 2004. The game doesn't discriminate between added slots and original slots.


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Posted

What everyone said above is true, BUT... The last time the store was down, I recall getting the "Store is unavailable" message, then going "Hey! I still have empty slots!"

It may be that they've fixed the store so you don't lose anything you already have when it goes down, but I'm not going to say that with 100% certainty until I see it a few times.


@Roderick