RE: Can't access the game now after I19


Aett_Thorn

 

Posted

I tried signed on to this morning and now my client won't work. I'm having a create week with NCSOFT. My ticket reference is 101202-003091

I noticed that the all US server statuses are unknown.


 

Posted

Okay, stupid question first:

Did it update your game to I19, or have you taken the workaround to shut off the automatic updates from the downloader?


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Posted

Quote:
Originally Posted by Aett_Thorn View Post
Okay, stupid question first:

Did it update your game to I19, or have you taken the workaround to shut off the automatic updates from the downloader?
What are you talking about? I updated the client weeks ago with I19 and it was applied this morning. This was my first login since I19. I do not mess with updater. I have enough problems as it is.

I signed on at 6:30am when the servers were online. They went into maintenance at 7:00am during the software update. I tried to login after that.


 

Posted

Quote:
Originally Posted by Residentx10 View Post
What are you talking about? I updated the client weeks ago with I19 and it was applied this morning. This was my first login since I19. I do not mess with updater. I have enough problems as it is.

I signed on at 6:30am when the servers were online. They went into maintenance at 7:00am during the software update. I tried to login after that.
There was a new I19 update that came out Tuesday. I think you will need to run the updater again. They fixed some bugs so the i19 you did weeks ago is not good enough anymore you need to patch again if you haven't.


 

Posted

Quote:
Originally Posted by Flower View Post
There was a new I19 update that came out Tuesday. I think you will need to run the updater again. They fixed some bugs so the i19 you did weeks ago is not good enough anymore you need to patch again if you haven't.
When I signed on this morning, the software did update again and this is what pushed me into the maintenance window. I'm fine now. I tried to logon during the maintenance window. I didn't realized NCSOFT had changed the window to thursday morning.


 

Posted

Maintenance once a week on Thursdays so the servers are fresh for the weekend.

Patches tend to Tuesday.


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