Slow zoning: Network or disk issue?


Bill Z Bubba

 

Posted

Lately I've been noticing I have rather long zone times. Sometimes long enough that people who haven't hit the mission door yet are waiting for me when I get into a mission.

Current 2 drives are:

http://www.newegg.com/Product/Produc...82E16822136283
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Hard Drive -Bare Drive

Primary drive is doing service for OS and paging. CoH Resides on this drive.
Secondary drive is doing service for MS SQL Server.
Even shutting down SQL doesn't alleviate the long loads.

Internet connection is AT&T DSL 6.0 Mbps/768 Kbps

Network connection:

Computer: Gigabit
Router: Gigabit
DSL Gateway: *Unsure* Probably 10 MBit.


I am not at the computer currently so I can't provide a CoH Helper or HijackThis (But I will later if necessary.)

Just looking for opinions on this and whether I might see a load speed improvement by getting an SSD and using it for CoH.

Note: Game performance, otherwise, is just fine. Just the zone loads are unconscionably slow. This happens on pretty much every server, regardless (Freedom, Protector, Champion, Justice, etc).



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

I'd tend to blame disk, but I might be wrong. How much memory does your machine have?


 

Posted

In my experience, any of slow hard drives, slow/spotty network or insufficient memory will lead to slow zoning. However, the symptoms are usually different.

If you have low memory, you should be able to see it in your Task Manager. You may also hear your hard drives thrashing, depending on how noisy they are in normal use. If your game is on the same disk as your swap file, this will make the game extra slow to load as your drive heads have to keep changing between streaming in the game's PIGG files and accessing the system swap file. Your zone loading progress bar progress will move in fits and starts, especially for heavily loaded zones like Grandville.

If you have slow network, but decent hard drives and enough memory, you tend to see your zone load bar take a long time to start, or even a long time to appear after the game splash screen. It may have some fits and starts once it gets going, but usually it will be smooth and fast if beyond about 25-33% progress if the problem was network related. Sometimes if your network is being really shoddy, particularly with a lot of packet loss, you will "hang" while zoning. Your progress bar will never appear, never start, or stop usually somewhere in the 1st third of its length and never move again, forcing you to kill the game client.

If you have slow hard drives but OK network and enough RAM, usually you just have slow progress at all stages of the zoning bar. This can be a little hard to tell from the other two symptoms, but generally, I describe it as the bar seeming less random in how it progresses. It may stop for annoyingly long times and then start again, but it will always tend to do this in about the same places along its length, and it will tend to (usually) take about the same time for the same zone. Unfortunately, having a slow CPU seems to have a similar "look and feel", but you can usually tell if that's underpowered in other parts of the game and not just on the load screens.

If you have a mix of these problems, they're going to be harder to identify.

Edit: Looking at the specs you had available, I'm going to take a wild guess at it being memory-related, especially if the SQL Server instance is running. That depends on how much RAM you have, though. If you have enough free RAM for both CoH and any DB instances to be resident (or if you shut down the DBs when you play) then I'm not sure. CPU horsepower might be at fault, depending on spec, or maybe network depending on congestion. (You might not be getting what you're rated at for network speed, and if not that can depend on a lot of external factors.)


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Posted

If you have less than 2GB RAM, that would be the first thing I'd fix.


Be well, people of CoH.

 

Posted

In my experience, assuming you have 2GB of Memory and a 2+ GHz Core2Duo CPU (or equivalent/better), Zoning speed is largely based on the I/O speed of your hard drive.

When I upgraded from a single drive to a 4-drive RAID-5 array running on a 3ware 9650SE RAID Controller card with a 256 MB cache, I found that I zoned much, much, MUCH faster.

So, upgrading the drive that your CoH sits on to a SATA-II Solid State Drive (SSD) with a 270+MB/sec read rate (most new ones have this) will result in MUCH faster zoning as compared to a conventional spinning-platter hard drive.

-- Vivian


 

Posted

One thing the others didn't mention - the Red Names have stated that once the loading bar starts moving, it's pretty much all your machine


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Posted

Quote:
Originally Posted by Rajani Isa View Post
One thing the others didn't mention - the Red Names have stated that once the loading bar starts moving, it's pretty much all your machine
This is what I was going to mention too. Any number of aspects of your own machine are responsible for loading.. once the screen changes from the CoH splasher to the loading screen and the bar starts moving, your character is already entering the zone/mission.. you just need to finish loading it. Processing power, disk reading and memory availability are probably the biggest factors.


 

Posted

Quote:
Originally Posted by seebs View Post
I'd tend to blame disk, but I might be wrong. How much memory does your machine have?
Here's my CoH Helper file. (Short and sweet, 8GB)

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at November 11, 2010 19:50 (-06:00)
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.100216-1301)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Default System BIOS
Central Processor: Intel(R) Pentium(R) III Xeon processor (4 CPUs), ~2.5GHz
Memory: 8190MB
.Net Memory Report: 5955MB out of 8190MB available
Page File: 8333MB (1474MB currently in use)
C Drive: (WDC WD7501AALS-00J7B0) 519976MB out of 715394MB (72%) free
E Drive: (WDC WD740GD-00FLA2) 24688MB out of 70897MB (34%) free
Z Drive: (WDC WD7501AALS-00J7B0) 583156MB out of 715402MB (81%) free
D Drive: (PLEXTOR DVDR PX-850SA) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.3790.3959 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: NVIDIA GeForce GTX 260
Manufacturer / Chip: NVIDIA / GeForce GTX 260
Video Memory: 896.0 MB
Driver Version: 6.14.0012.5721
Driver Date: 6/7/2010 5:58:00 PM
Driver Language: English

Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: NVIDIA GeForce GTX 260
Manufacturer / Chip: NVIDIA / GeForce GTX 260
Video Memory: 896.0 MB
Driver Version: 6.14.0012.5721
Driver Date: 6/7/2010 5:58:00 PM
Driver Language: English

Sound Device Description: Realtek HD Audio output
Driver File: RTKHDA64.SYS
Driver Version: 5.10.0000.5628
Driver Date: 5/20/2008 3:53:00 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P5Q-PRO
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: Default System BIOS
BIOS Version: UNKNOWN
BIOS Release: 20081104******.******+***


Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 100, 100
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Shadow Mode: Unknown (5)
Shadow Map Shader: High quality
Environmental Reflections: High quality
Advanced Occlusion Settings: No
Ambient Occlusion: High quality
Occlusion Strength: Strong
Blur: Trilateral
Ambient Resolution: Quality


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: Yes
FX Sound Volume: 0.301
Music Sound Volume: 0.301

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 1.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 520948 bytes/second
Current Game Version: 1850.201009101722.18T2r
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
.\texture_library\GUI\Icons\Powers has 247 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 40 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by Rajani Isa View Post
One thing the others didn't mention - the Red Names have stated that once the loading bar starts moving, it's pretty much all your machine
I noticed that once i18 hit, that loading bar started moving a lot lot slower. Prior to i18, my loading times were decent.