Contact thumbnails not working


Aggelakis

 

Posted

When I open my contact list or am talking to a contact the little picture of the compact in question just shows up as black. Is this a common easily fixable problem or are my attempts futile. I've tried running it in safe mode but its the same thing.


 

Posted

The only thing I can think of is try Verifying your files from the updater, but I'm not sure it'll work.


http://www.fimfiction.net/story/36641/My-Little-Exalt

 

Posted

Verifying the files didn't do anything. Where should I post the help log?


 

Posted

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at July 7, 2010 14:49 (-04:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: Acer
System Model: Aspire 5740
BIOS: Ver 1.00PARTTBL
Central Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz (4 CPUs), ~2.1GHz
Memory: 4096MB
.Net Memory Report: 2358MB out of 3764MB available
Page File: 5878MB (1649MB currently in use)
C Drive: (Hitachi HTS545032B9A300) 248046MB out of 292143MB (84%) free
D Drive: (Optiarc DVD RW AD-7585H) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: Intel(R) Graphics Media Accelerator HD
Manufacturer / Chip: Intel Corporation / Intel(R) Graphics Media Accelerator HD (Core i3)
Video Memory: 1754 MB
Driver Version: 8.15.10.1995
Driver Date: 11/6/2009 7:52:46 PM
Driver Language: English

Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5969
Driver Date: 10/28/2009 3:40:58 PM

Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5969
Driver Date: 10/28/2009 3:40:58 PM


WMI Information
Motherboard Manufacturer: Acer
Motherboard Model: (empty)
Motherboard Product: Aspire 5740
Motherboard Version: Rev
BIOS Manufacturer: Phoenix Technologies LTD
BIOS Name: Ver 1.00PARTTBL
BIOS Version: ACRSYS - 6040000
BIOS Release: 20091126000000.000000+000


Registry Information for Current User
Resolution: 1366x768
3D Resolution: 1366x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (0)


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1800.201006040036.5Tr
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
No modifications found


 

Posted

Quote:
Originally Posted by Mister_Z View Post
Video Device Name: Intel(R) Graphics Media Accelerator HD
Manufacturer / Chip: Intel Corporation / Intel(R) Graphics Media Accelerator HD (Core i3)
Video Memory: 1754 MB
Driver Version: 8.15.10.1995
Driver Date: 11/6/2009 7:52:46 PM
Driver Language: English
Sad face.

City doesn't play well with Intel chipsets. There are real video cards available as cheap as $50 that would be leagues ahead of your onboard video.


Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Aggelakis View Post
Sad face.

City doesn't play well with Intel chipsets. There are real video cards available as cheap as $50 that would be leagues ahead of your onboard video.
Sadly, the Acer Aspire 5740 is a laptop. So the OP is stuck.

EDIT: Nice specs otherwise. I'd venture that the problem is related to the Intel graphics.