Email down?


Blpup

 

Posted

I sent a rather large sum of influence to myself in game (to my global), and have not recieved the transfer. I thought maybe I could have typed the wrong global (though I would have been surprised that a typo would turn out to be someone else) so I tested sending just 1 million through the email system. Again, it did not show up.

To clarify, I have no emails sitting in my inbox, so there's no reason they shouldn't be showing. Has anyone else had trouble with this? I sent a petition, so hopefully I won't lose all the influence I sent.


@Rylas

Kill 'em all. Let XP sort 'em out.

 

Posted

Oops, This is an edited post since Father Xmas pointed out I got "Email down" mixed up with "Market down".


There is a known issue with the Email client. On Test, there is a patch to fix it. The patch note says:

Global Email
• Fixed a bug that would delete anything sent as an attachment if there was a double quote (“) in the body of the email.
So, could that be the source of your problem?


Anyway, send a /petition in to get your inf back.


Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides

 

Posted

Quote:
Originally Posted by Zombie Man View Post
Oops, This is an edited post since Father Xmas pointed out I got "Email down" mixed up with "Market down".


There is a known issue with the Email client. On Test, there is a patch to fix it. The patch note says:
Global Email
• Fixed a bug that would delete anything sent as an attachment if there was a double quote (“) in the body of the email.
So, could that be the source of your problem?


Anyway, send a /petition in to get your inf back.
Nope, the body text only contained three letters: inf. I don't tend to get long-winded when I send myself money.


@Rylas

Kill 'em all. Let XP sort 'em out.

 

Posted

Quote:
Originally Posted by Rylas View Post
I sent a rather large sum of influence to myself in game (to my global), and have not recieved the transfer. I thought maybe I could have typed the wrong global (though I would have been surprised that a typo would turn out to be someone else) so I tested sending just 1 million through the email system. Again, it did not show up.

To clarify, I have no emails sitting in my inbox, so there's no reason they shouldn't be showing. Has anyone else had trouble with this? I sent a petition, so hopefully I won't lose all the influence I sent.
Stupid question, but did you remember to put @ in front of the global handle? Also, did any of your characters receive the email? If you're sending to your own global, all your characters, including the character you sent it from, will receive the e-mail (though only characters of the same faction as the sender can claim any attachments).


Positron: "There are no bugs [in City of Heroes], just varying degrees of features."

 

Posted

It is possible that global was down when you sent the email. I saw a report from someone on Justice last night that globals had gone down and since they don't have to be down long to eat an email, that "could" be what happened.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

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Posted

Quote:
Originally Posted by Texas Justice View Post
It is possible that global was down when you sent the email. I saw a report from someone on Justice last night that globals had gone down and since they don't have to be down long to eat an email, that "could" be what happened.
There is that possibility also.


Positron: "There are no bugs [in City of Heroes], just varying degrees of features."

 

Posted

Quote:
Originally Posted by Goliath Bird Eater View Post
Stupid question, but did you remember to put @ in front of the global handle? Also, did any of your characters receive the email? If you're sending to your own global, all your characters, including the character you sent it from, will receive the e-mail (though only characters of the same faction as the sender can claim any attachments).
Wooo... sorry for the long delay in response. Yes, I used the global handle name. With the "@". I do have my global in my sig (points down). I've already used the email system before, so I know it can work. I also petitioned it and got a response stating that the global channel issues are a strong reason why I haven't seen the emails pop up.

I was also told that once the global channel issues were fixed, the emails should show up. While they haven't yet, I'm hoping they will soon. And not Soon (TM).


@Rylas

Kill 'em all. Let XP sort 'em out.

 

Posted

ive heard of 2 cases of lost stuff via email on justice
200mil and a posi blast

you gota be careful when using email nowadays with the globals flickering on and off


 

Posted

Quote:
Originally Posted by Blpup View Post
ive heard of 2 cases of lost stuff via email on justice
200mil and a posi blast

you gota be careful when using email nowadays with the globals flickering on and off
Precisely why I'm not using this feature for awhile, give them a chance to get it stable.