Could something be wrong with my machine?


Back_Blast

 

Posted

OK, this is starting to bug me, if only because I've seen it before and I know it could be a sign of a technical problem. I've spent some time complaining about how much Ultra Mode lags for me, but I have reason to believe switching over to my new setup might have something to do with that. See, I switched over from a machine with a GeForce 9800 GT to a machine with a GeForce GTX 285, and I'm seeing the following problem:

Textures seem to load slower on my new card than they did on my old card. Before when I ran City of Heroes and selected a character, the entire model would just pop up on screen in an instant. Now every time I load a texture, I get to watch my character being "built," as it were. I see the model pop in piece by piece as low-res textures are loaded, then I see each low-res texture swap to a high-res version, all of it in the span of around 2 seconds.

In addition to that, I've been running Final Fantasy VII for a while, both before and after the upgrade. Before at least as far as battles go, the game never slowed down at all. Right now, the game gives me these odd 2-second freezes every time it has to load a texture on a new-spawned object in the world. I'm I'm talking serious pause, on the order of 3-4 seconds just staring at a frozen picture with the music running, waiting for my system to load a texture in a 13-year-old game.

This has me concerned. Greatly. It's possible whatever is causing this is leading to reduced performance in-game in other instances, as well. Last time I saw this was when I switched from a 6600 to an 8500, actually grabbing a card that was WORSE than what I already had, despite being a newer generation. Is there any possible explanation why a brand new system with plenty of RAM, a decent processor and a serious video card should stumble on something as simple as loading not too large textures? Could it have something to do with the fact that I'm running Windows 7 x64? I mean, at this point I'm starting to wonder if any of my feedback on Ultra Mode even matters, if my machine is not performing as it should.

I'm in the process of updating my DirectX components as those might not have been installed, but since the game actually uses OpenGL, that shouldn't really make a difference anyway. Is there anything I can do to fix this? Because I was the impression that a GTX 285 was a major step up from a 9800 GT, yet the speed gain isn't what I would have hoped for.

*edit*
In my search for DirectX 11, I found a few odd things on my system. My dxdiag tells me that my version of DirectX is 11, but Everest Home tells me it's 9.0c, and I don't know which one to trust. Furthermore, Everest doesn't seem to be able to detect my motherboard name, chipset or bios type (they're listed as "unknown"), so I'm starting to wonder if I actually have the proper drivers for everything. I was under the impression that Windows 7 would find and install its own, but I can't be sure it even recognises them. It did the same thing with my sound card, recognising it as a generic D3D Sound Device, when in fact it is the crappy PCI-Express X-Fi Xtreme Audio card from creative. Could somehow missing drivers be causing a performance hit? Is there any way to track down what I have in the box if my operating system won't recognise it? I mean, I could hunt down the receipt, I believe, but I didn't exactly put this machine together, myself, so I don't know much about it.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Not sure if it is remotely related to your issues but I recently played around with some videocards and at one point missed connecting the extra power cable to the card. Performance was absolutely horrible as the drivers automatically reduced features/quality. Might be something worth checking out.


 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
I was under the impression that Windows 7 would find and install its own, but I can't be sure it even recognises them. It did the same thing with my sound card, recognising it as a generic D3D Sound Device, when in fact it is the crappy PCI-Express X-Fi Xtreme Audio card from creative. Could somehow missing drivers be causing a performance hit? Is there any way to track down what I have in the box if my operating system won't recognise it? I mean, I could hunt down the receipt, I believe, but I didn't exactly put this machine together, myself, so I don't know much about it.
This does sound like a driver issue, but more along the lines of a need to do a Driver Sweeper run and re-install.

Win7 *does* install generic drivers for all the components it can see. It does this very well. I doubt that the drivers for the actual chipset on your mobo are the problem. Years ago there was an issue with addressing of individual mobo chips, but that has largely been eradicated due to standardization. Loading specific mobo chipset drivers is more a matter of enabling features at this point, not making it function on a basic level.

Creative has no official drivers pushed by the Win7 install, so it coming up as an unknown or generic sound card before loading Creative's official driver is absolutely normal.

I would recommend the Driver Sweeper mantra:
uninstall drivers, reboot to safe mode, run Driver Sweeper and remove all traces, reboot, reinstall drivers.


 

Posted

Quote:
Originally Posted by Mephisto_Kur View Post
I would recommend the Driver Sweeper mantra:
uninstall drivers, reboot to safe mode, run Driver Sweeper and remove all traces, reboot, reinstall drivers.
But this is a completely fresh machine. I got it out of the box monday. Had never even been run before I first signed in personally. The only drivers I installed were nVidia's graphics drivers and Creative's sound card drivers and sound suite (sound card control pannel). Well, that and now DirectX. There's literally nothing else on here, not in the form of drivers, at the very least. Should I possibly call support and see if they won't run me through their scanner things (they got to Belarc Advisor last time I had a problem)?

As far as an extra power cable goes... Well, this IS a GeForce GTX 285, so it ought to take at least one extra power cable, but I guess I can unbolt the box and have a look if it won't take an extra one. I did have a guy from the shop look at it, though, and he didn't say anything about it. Put it like this - should there be a cable plugged in to every place a power cable can plug in? Mind you, I can't look NOW as the machine is running, but I'll do that by the end of today. Luckily, while I have a warranty on this one, I don't have a warranty seal on it


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Quote:
Originally Posted by Red Valkyrja View Post
By "completely fresh machine.... out of the box" do you mean OS installed, plug in the power cord/keyboard/mouse and you're ready to go?

If so then you still need to uninstall the Windows video drivers, run a Drive Sweeper, and install the nVidia drivers.
Ugh... But Windows 7 installs drivers on its own even if I don't do anything. Do I seriously need to swipe drivers on every fresh install? Because mine wasn't even set up. The operating system was installed, but it had never actually been run. I ran it for the first time when I got it. It doesn't really get any more new than that.

And it's actually an HP-built machine. I'm not sure if I should try to run more of HP's customer support software, or if I should try to run LESS of it.

*edit*
After having a look at the insides of my box (and it's cramped like you wouldn't believe in there), I THINK my GeForce has all of its power cables going to it... But I don't actually know how many it needs. There are two six-pin power cables plugged into it, which takes up both of the things two six-pin slots, but there is another two-pin slot right beside them that nothing is plugged into. I'm pretty sure that's another power slot, since there are a couple of power cables with ends that look like they could fit, but since I don't actually know what I'm doing, I'd rather not go around plugging cables in willy-nilly. That thing is expensive.

As such, may I ask how I could find out how much power this thing needs and how many of what kind cable need to be plugged into it? I searched Google, but I was only able to find a power drain (said 550 Watts), but not actually how many cables I needed to plug in. Is there some way I can test to see if my card is getting enough power to all components that need it? There was some kind of nVidia system analyser that I had before, but the hard drive that held that fried and I lost the link.

Quote:
To provide more info to those with more technical knowledge, run CoH Helper and post the log.
OK, that I can do. The link advises me to run a HijackThis scan, as well. I haven't done that yet, but I could. Should I? Either way, here's what I got:

---System information gathered by CoH Helper version 0.1.1.8---

DxDiag gathered at Àïðèë 15, 2010 20:23 (+03:00)
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
System Manufacturer: Hewlett-Packard
System Model: HP Elite 7000 Microtower PC
BIOS: 11/05/09 10:31:58 Ver: 5.09
Central Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 8192MB
.Net Memory Report: 6600MB out of 8183MB available
Page File: 14715MB (1648MB currently in use)
C Drive: (ST31000528AS) 877655MB out of 943357MB (93%) free
D Drive: (ST31000528AS) 820MB out of 8452MB (9%) free
F Drive: (ST3500620AS) 183851MB out of 476937MB (38%) free
L Drive: (YHY I7GPMFS5YV SCSI CdRom Device) zero-size drive
E Drive: (hp DVD-RAM GH40L) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 285
Manufacturer / Chip: NVIDIA / GeForce GTX 285
Video Memory: 4077 MB
Driver Version: 8.17.11.9713
Driver Date: 1.01.0001 ã. 00:00:00 ÷.
Driver Language: English

Sound Device Description: Speakers (Sound Blaster X-Fi Xtreme Audio)
Driver File: t3.sys
Driver Version: 6.10.0000.0209
Driver Date: 6.04.2009 ã. 03:22:40 ÷.

Sound Device Description: Digital Audio (S/PDIF) (Sound Blaster X-Fi Xtreme Audio)
Driver File: t3.sys
Driver Version: 6.10.0000.0209
Driver Date: 6.04.2009 ã. 03:22:40 ÷.


WMI Information
Motherboard Manufacturer: MSI
Motherboard Model: (empty)
Motherboard Product: 2A90h
Motherboard Version: 1.0
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: 11/05/09 10:31:58 Ver: 5.09
BIOS Version: HPQOEM - 20091105
BIOS Release: 20091105000000.000000+000

Registry Information for Current User
Resolution: 1280x1024
3D Resolution: 1280x1024 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10,000
Physics Card Enabled: No

Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1,000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1,000
Entity Detail Level: 2,000
Shadows Enabled: Yes
Gamma Correction: 0,855
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3,000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: Yes
FX Sound Volume: 0,395
Music Sound Volume: 0,000

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0,600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1600.20100114.11T
Installation Directory: F:\GAMES\City of Heroes

Mod files in the Data directory
No modifications found

*edit*
The funky symbols in there is because I'm set to Bulgarian time and currency standards, and apparently the City of Heroes helper doesn't read Unicode well. "Àïðèë" stands for Thursday, I believe, and "ã" should stand for "y.," as in "year."


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Windows will prompt you to install the video drivers, make sure you click no, so that you can then run the nVidia drivers.

As an aside, there may be a setting for Window to 'Prompt' rather than auto-install, but I'm not certain and am currently on the Mac at work so I can't look.

Edit: It also appears that the CB forums are going to get locked, I'd PM Avatea or TheOcho to move this down to the Tech forums, rather than re-posting.


 

Posted

Quote:
Originally Posted by Red Valkyrja View Post
Windows will prompt you to install the video drivers, make sure you click no, so that you can then run the nVidia drivers.
Mine never asked to install anything, and indeed did not seem to install anything at all. I'm pretty sure I lacked any sort of meaningful display driver, because my system managed to slow down viewing web pages, and with that processor and video card, it had no business slowing down. I did install the drivers that came with the card, though, before upgrading to the latest from nVidia, but do I seriously need to driver-wipe every time I want to upgrade? nVidia never mentioned that.

Quote:
Edit: It also appears that the CB forums are going to get locked, I'd PM Avatea or TheOcho to move this down to the Tech forums, rather than re-posting.
Good call. I was going to repost when I saw this, but I'll probably ask to have this moved. Thanks


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
Mine never asked to install anything, and indeed did not seem to install anything at all. I'm pretty sure I lacked any sort of meaningful display driver, because my system managed to slow down viewing web pages, and with that processor and video card, it had no business slowing down. I did install the drivers that came with the card, though, before upgrading to the latest from nVidia, but do I seriously need to driver-wipe every time I want to upgrade? nVidia never mentioned that.



Good call. I was going to repost when I saw this, but I'll probably ask to have this moved. Thanks
Yes, you should always use a driver sweeper program.

Father Xmas or Bill Z have steps somewhere on how to perform a successful wipe and install, I'll see if I can't find them in the meantime.


 

Posted

OK, suppose I have my video drivers currently installed and I want to reinstall them. Can I remove JUST them without messing up something else? Specifically since PhysX drivers seem to come with the nVidia package. How much would I need to reinstall? What else would I need to touch up?


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Here's an excerpt from Bill Z Bubba's Performance Guide, granted his is the for ATI but the same thing hold true about cleaning out any drivers/software. If I remember correctly je_saist is an nVidia guru.

Quote:
Update your Video Card and Sound Drivers!

Step one is to download Driver Cleaner from here.

"But why do I need that, Bill?" Probably because you keep installing drivers on top of drivers and haven't properly cleaned up anything ever.

Step two is to get the latest version of your video driver.

Head back into Control Panel, Add/Remove Programs and Uninstall every listing you find of your video driver. (ATI now makes this simple by adding the ATI Software Uninstaller. This yanks everything and prompts a reboot.) Reboot your system. As it comes back up, *it may tell you that it is reinstalling your display adapter. Cancel out of this, twice if need be.
Now run Driver Cleaner and clean every instance of your video components that you see listed. If you are uncomfortable choosing, read the help files within the application to get comfortable. Important! If you do run a persistent antivirus solution, DISABLE IT NOW. Install the latest version of your video driver.

OEM vendors don't want you laptop users to have a good gaming experience, so they force the video card manufacturers into not letting you get updated video drivers. Then the OEM vendors stop updating their drivers about 2 months after the release of your systems. To get around this: If you are unable to use video drivers from ATI or Nvidia, go to omegadrivers.net and use his drivers, as they have been tweaked to install properly on ATI Mobility and Nvidia Go cards.

Check the manufacturer's website for your sound card and see if they have anything new. If they do, grab them and get them installed the same way, unless all you are downloading is a patch to your existing driver. (Driver Cleaner can also be used to strip out Creative drivers.)


*
Normally, you would run a driver sweeper in safe mode, which is accessed during system reboot by pressing F8. At least that's what I've always. I mis-spelled it once or twice, but I want to be sure that you understand that a 'driver' sweeper looks for and removes video/sound driver chaff that may get left behind after an uninstall, it's not actually wiping your hard drive.


 

Posted

Alrighty, I'll see about trying that. I still have to ask, though - if all I ever did was install my manufacturer's drivers and then install nVidia's and nothing more, is it really likely for this to have something to do with bad drivers? I mean, I wasn't under the impression that drivers were that fickle. I did have a problem with my sound card drivers last time, so I guess I can't discount that, but still...

*edit*
We're talking about video drivers, right? Not chipset or sound or what have you?

I'm still not sure what that extra two-pin slot on my video card is that looks like a power plug. I've searched around, and everyone talks about two two-pin cables, and a few people even mention leaving one two-pin extension hanging.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
I'm still not sure what that extra two-pin slot on my video card is that looks like a power plug. I've searched around, and everyone talks about two two-pin cables, and a few people even mention leaving one two-pin extension hanging.
That could be either, a aux fan connector, or a SPDIF-IN connector for sending audio over a HDMI cable to a TV.


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Posted

Thank you Ocho!

Quote:
Originally Posted by Neo Shadowdream View Post
That could be either, a aux fan connector, or a SPDIF-IN connector for sending audio over a HDMI cable to a TV.
The plug in question is actually on the inside of the PC case, and it's the same kind of plug that I can put a power cable in. I have two outlets coming out of my power unit that I'm confident could fit in there. The problem is that I don't know what I'm doing, and I don't feel comfortable just sticking wires into holes without knowing what I'm doing and why I'm doing it.

I was actually surprised that this GeForce actually required two power cables, but given how much real estate it takes up inside my case and the fact that it has a radiator grill on the back of my PC, I guess that's to be expected.

I lack a digital camera, or I'd show you snapshot of the inside of the case to see what you mean. Incidentally, the inside of my case looks like the inside of my abdomen, with tangles of chain mail wrapped cable bundles looping around each other thick enough to keep me from getting my fingers in to pretty much anything. Worst PC parts arrangement I've had to date.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Huh... OK, I followed the link that said "download Driver Cleaner," but it seems there's a bit more to it than that, such that Driver Cleaner costs $10 to actually buy. I was under the impression it was free software. Am I missing something? Is there an alternative? Because I don't really think I can spend $10 right now.

*edit*
Having looked around a bit, Google seem to have plenty of suggestions for "free driver cleaner," but I don't really want to just go ahead and download the first thing an online search spits out, specifically since I'm looking for something to tinker with my drivers. I know this makes it sound like I'm cheap, but I don't exactly have money to burn on my end. This whole machine was a gift, as I may have mentioned.

*edit*
Here's something interesting, as well. At first when I tried to run an AVI file on my PC soon after I'd started it up, it stuttered, skipped and generally slowed down. A while later, about long enough for me to type out an edit to this post that ended up being false, it smoothed itself out without any difficulties. And I don't know what happened between then and now. Could this be related, or does it mean I have crappy codecs? For the record, I tried an MKV file at the time, and those never slowed down.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
OK, suppose I have my video drivers currently installed and I want to reinstall them. Can I remove JUST them without messing up something else? Specifically since PhysX drivers seem to come with the nVidia package. How much would I need to reinstall? What else would I need to touch up?
You can just remove them. Most of the time, it is ok. Some time ago, there were issues that the old driver files were not overwritten or removed from the system after uninstall, and they gave issues to the newly installed drivers. The driver cleaner is to make sure that you don't have this issue. If you don't have the program, you just have to trust Nvidia installation program in removing and overwriting things properly.

For your problem, I think you can do Windows update as well as updating your drivers. If there are any diagnostic tools (like windows memory diagnostic tools and those from HP) that you can run, give them a run. I suppose a new machine has no virus. I guess that's all you can do on your side. After that, I think it's probably more efficient to call up customer support. It is not unusual if the video card, power supply or some hardware are defective nowadays.

Hope that you can resolve this problem soon.


 

Posted

This should work for you and it's free. http://www.guru3d.com/category/driversweeper/ Driver Cleaner used to be free IIRC, guess not any more.


It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.

 

Posted

Quote:
Originally Posted by Back_Blast View Post
This should work for you and it's free. http://www.guru3d.com/category/driversweeper/ Driver Cleaner used to be free IIRC, guess not any more.
Thank you. Using this, I cleaned up all nVidia drivers, but there doesn't seem to have been any result. The game still loads its textures slowly on the log-in screen, where it didn't before, and this has me concerned. To elaborate, City of Heroes on a GeForce 9800 GT with 4 GB of RAM and a Quad Core processor on Windows XP loaded its textures faster than City of Heroes does on a GeForce GTX 285 with 8 GB of RAM on an I7 (I believe 8-core) processort does on Windows 7. I suspect this speaks to some kind of underlying problem, because I saw almost no performance gain in the switchover between the two systems, where there should have been LOTS.

*edit*
Oh, by the way:

Quote:
It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds.
Purely mathematically speaking, subtracting a finite number fro from infinity and dividing infinity by a finite number still results in infinity. As well, infinity calculations are largely restricted to calculating limits and, as far as I'm aware, don't really factor into regular calculations. Just a small tangent because your sig intrigued me


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
Thank you. Using this, I cleaned up all nVidia drivers, but there doesn't seem to have been any result. The game still loads its textures slowly on the log-in screen, where it didn't before, and this has me concerned. To elaborate, City of Heroes on a GeForce 9800 GT with 4 GB of RAM and a Quad Core processor on Windows XP loaded its textures faster than City of Heroes does on a GeForce GTX 285 with 8 GB of RAM on an I7 (I believe 8-core) processort does on Windows 7. I suspect this speaks to some kind of underlying problem, because I saw almost no performance gain in the switchover between the two systems, where there should have been LOTS.
To be slightly pedantic, the i7 is a quad-core with Hyperthreading. So it's four physical cores but acts as eight logical ones. Moving on. Is the game install fresh or did you copy from the old rig? If it isn't fresh, try removing and installing a fresh copy. Also make sure the game isn't running in any sort of compatibility mode. Check the properties of your shortcut and .exe files for that. Furthermore you could check the Nvidia control program and see the settings there. Generally speaking, everything should be set to application controlled or words to that effect. It's possible something there is set wrong. If it has any section for overclocking or otherwise modifying the clock speed of the card, make sure that isn't screwed up somehow either.

Quote:
Originally Posted by Samuel_Tow View Post
*edit*
Oh, by the way:



Purely mathematically speaking, subtracting a finite number fro from infinity and dividing infinity by a finite number still results in infinity. As well, infinity calculations are largely restricted to calculating limits and, as far as I'm aware, don't really factor into regular calculations. Just a small tangent because your sig intrigued me
Actually, the quote refers to dividing a finite number by infinity. But... Anyways, it seems clear you've never read The Hitchhiker's Guide to the Galaxy by Douglas Adams. That's a quote from the series. I recommend giving it a read.


It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.

 

Posted

Quote:
Originally Posted by Back_Blast View Post
But... Anyways, it seems clear you've never read The Hitchhiker's Guide to the Galaxy by Douglas Adams. That's a quote from the series. I recommend giving it a read.
/signed


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Alts http://cit.cohtitan.com/profile/4488
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Posted

Quote:
Originally Posted by Back_Blast View Post
To be slightly pedantic, the i7 is a quad-core with Hyperthreading. So it's four physical cores but acts as eight logical ones.
In my defence, I don't actually know the first thing about the I7. I saw my system recognise eight processors, so I went with that. Oops! To be fair, this one isn't as clear as the old ones. A Pentium Core Duo kind of HAS to have two cores, right?

Quote:
Is the game install fresh or did you copy from the old rig? If it isn't fresh, try removing and installing a fresh copy.
As in, delete the whole folder and run the updater to download the whole client? That's a pretty big step to make, considering my download speed caps at around 200 KB/s. I suppose I could let it download overnight, but I still want to save my default binds, costumes, screenshots and so forth. Isn't there something specific I can delete and let the game re-download?

Quote:
Also make sure the game isn't running in any sort of compatibility mode. Check the properties of your shortcut and .exe files for that.
Good call. I did fiddle with those when I had driver problems before, but it seems I reset all settings and removed all compatibility modes I may have placed. The shortcut, the updater and the game exe are all clean.

Quote:
Furthermore you could check the Nvidia control program and see the settings there. Generally speaking, everything should be set to application controlled or words to that effect. It's possible something there is set wrong.
I tend to force vertical sync on all programmes because vertical tearing bugs me and not all games support it, but it seems this reset when removed my old drivers. Everything is currently Application Controlled and the problem persists.

Quote:
If it has any section for overclocking or otherwise modifying the clock speed of the card, make sure that isn't screwed up somehow either.
I coulda' sworn I saw an option for this before, but I can't seem to find one now. If there is one, I haven't touched it, and this is a brand new install for the drivers, as of my previous post.

Quote:
Actually, the quote refers to dividing a finite number by infinity. But... Anyways, it seems clear you've never read The Hitchhiker's Guide to the Galaxy by Douglas Adams. That's a quote from the series. I recommend giving it a read.
I was referring to the inference that infinite space not completely filled up with worlds means finite worlds, but I don't really want to go on that tangent here. Was just exercising my inner math geek, be it correctly or incorrectly

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The current Live client runs fine, but has the tendency to lag in places where it shouldn't be. I'm running it on the same settings now on a 285 as I did before on a 9800, and it STILL slows down, which shouldn't happen. Pushing my World Detail to 200% makes it slow down, as well. This only happens in specific locations, however. I should also note that when I say "slows down," I mean slows below 60 FPS, where I'm determined to keep it. But if the 9800 could keep 60 FPS almost everywhere, shouldn't the 285 do better than that?

My primary indicator of a possible flaw remains - my system halts for a second or two when a new texture is rendered into a scene. This did not happen before, and it is not something that I perceive as normal operations for this card.

*edit*
This is probably a good time to ask if I should start thinking about calling up PlayNC customer support about this. I COULD call up HP, but... That's not gonna' work. I don't want to make trans-Atlantic phone calls, and calling up my local HP representatives, that is, the people who sold me the PC, is not going to accomplish much. I know how they work.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

Quote:
System Manufacturer: Hewlett-Packard
System Model: HP Elite 7000 Microtower PC
Is that correct? Looking at HP's website, the GTX 285 is NOT an option for that model computer.

Check the size of the Power Supply they gave you, the standard PS for that model according to HP is 300 watts, which is about half the power you need. When you ordered the GTX 285 they should have upgraded the PS to 550+ watts so you can actually use the card as intended.


"I used to make diddly squat, but I've been with the company for 16 years and have had plenty of great raises. Now I just make squat" -- Me

Pediatric brain tumors are the #1 cause of cancer related deaths in children.

 

Posted

Realistically, the best idea I can suggest at this point is to try a clean install of the game. You can salvage your binds and such for later if you salvage those files before deleting but it's the best way to be sure it's not your local game client causing the issues.

If that still won't fix it, contacting Support, your manufacturer and/or whoever sold you the thing may be the only option. Because if the client isn't it, given everything else is brand new and fresh, then I'd almost have to say the problem is your network somehow or the PC itself. I suppose the network is something you could look into as well. Make sure you're getting a consistent fast connection to the server. I think the in-game command is /netgraph 1 or maybe /shownetgraph 1. Something like that anyways. It should give you an idea of how good your connection is. If you're seeing a lot of lag spikes and such, that could be at least partially the problem.


It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.

 

Posted

Quote:
Originally Posted by Eislor View Post
Is that correct? Looking at HP's website, the GTX 285 is NOT an option for that model computer.

Check the size of the Power Supply they gave you, the standard PS for that model according to HP is 300 watts, which is about half the power you need. When you ordered the GTX 285 they should have upgraded the PS to 550+ watts so you can actually use the card as intended.
Hm. That is interesting. I hadn't looked into that but it is correct from what I find. Though COH Helper does state it is indeed a 285. What is your PSU rating? Perhaps that is part of the problem.


It is known that there are an infinite number of worlds, simply because there is an infinite amount of space for them to be in. However, not every one of them is inhabited. Therefore, there must be a finite number of inhabited worlds. Any finite number divided by infinity is as near to nothing as makes no odds, so the average population of all the planets in the Universe can be said to be zero. From this it follows that the population of the whole Universe is also zero, and that any people you may meet from time to time are merely the products of a deranged imagination.

 

Posted

Quote:
Originally Posted by Eislor View Post
Is that correct? Looking at HP's website, the GTX 285 is NOT an option for that model computer.

Check the size of the Power Supply they gave you, the standard PS for that model according to HP is 300 watts, which is about half the power you need. When you ordered the GTX 285 they should have upgraded the PS to 550+ watts so you can actually use the card as intended.
It's a bit of a custom machine, in that it was ordered specifically. It's basically a standard setup, but it has an added video card and a new power supply. As far as I'm aware, this one should be 700 Watts. I was warned about this when we were drawing lines in the sand and the power supply unit was one of the things we talked about extensively. It should be well sufficient.

However, I didn't plug in the hardware, myself, and as I mentioned before, I can't guarantee ALL power cables are plugged in. From what I can see through the jungle of cables, the GTX has two 6-pin power sockets, both of which have power cables plugged in, and an additional 2-pin socket that I assume is power, as well, which has nothing plugged into it. Since I've been unable to find out what needs to be plugged into the card, I'm keeping my hands off of it.

By the way, I've had problems with a weak power unit years ago. The PC would randomly reboot itself as I stressed it and occasionally shut down entirely. I've not seen this happen so far. I did have a couple of crashes on City of Heroes where Windows 7 told me "Your graphics driver stopped responding, but the system recovered," but since basically all error messages on that thing have been re-written since XP, I assumed that's its way of telling me my game crashed. That's actually not intermittent, however. Both times it happened when I set a zone to load and IMMEDIATELY Alt-Tabbed out of the game. Given that City of Heroes doesn't seem to like Alt-Tabbing under this operating system, it doesn't surprise me it would crash occasionally.

I've not had that happen since I installed the new drivers, though the game did stop responding once when I logged into Pinnacle while it was loading my first-spot character. I have a sneaking suspicion that Windows 7 is causing this by insisting on Alt-Tabbing out of it at the first hint of hangup. It does this to me if I click my mouse a few times while the game is loading on startup. I know it hasn't crashed, but Windows will still recommend I shut it down anyway. XP never did this. It would simply sit and wait until I called up the Task Manager. Which I actually prefer, by the way.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.