Cant login to my account


Darkfaith

 

Posted

Hello, yesterday i downloaded City of Heroes, instaled it and then a friend gave me an unused 14day trial and i made an account with that, but when i try to login it says that the ID or Pass are incorrect.... why?


 

Posted

Your username and password for the game may not be the same as your username and password for your master account. Can you still log into your master account on the main site? If so, you should be able to reset your game password there, and make sure that you're using the correct username.



 

Posted

probably because you might not have put it in right? it is case sensitive as far as i know.


 

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My account id is the same, but then i have another account that doesent have the same id and still the same problem, the password is ok, i reseted it


 

Posted

hmm sry for dblpost, but is there a EU and a US version of the game, couse i got the eu version account, but dont see where it says on the game, EU or US


 

Posted

Quote:
Originally Posted by Mortus225 View Post
hmm sry for dblpost, but is there a EU and a US version of the game, couse i got the eu version account, but dont see where it says on the game, EU or US
Yes, there are 2 different clients. That would explain why you can't get into the other version.

To check:
Look at your game files. If it is called CohUpdater.exe, then I think you have the US version. You'll need to go back and download the EU version (which I believe is called CohUpdater.EU.exe), which you can find HERE.

Both versions use mostly the same game files, so you shouldn't have to redownload much, if anything at all. Simply replace that file and run it again from the same directory.


 

Posted

Quote:
Originally Posted by Master-Blade View Post
Yes, there are 2 different clients. That would explain why you can't get into the other version.

To check:
Look at your game files. If it is called CohUpdater.exe, then I think you have the US version. You'll need to go back and download the EU version (which I believe is called CohUpdater.EU.exe), which you can find HERE.

Both versions use mostly the same game files, so you shouldn't have to redownload much, if anything at all. Simply replace that file and run it again from the same directory.
If you do this, make sure to delete the checksum file (coh.checksum IIRC) before running the EU updater to make sure it re-downloads as little as possible for you.


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