Help Required


Alcathous

 

Posted

Has anybody gotten the message saying that we cannot process your order at this time and to try again later or tomorrow and if it persist to check there other retailers? Because I keep getting it when I try to preorder going rogue and I just bought the real game yesterday perfectly fine. Any suggestions?


 

Posted

First, you are trying to pre-purchase Going Rogue, not pre-order. There is a difference. Pre-purchase being when you pay the entire sum up front, and Pre-order being you make a down payment up front, and pay the rest later.

Secondly, the PlayNC Store will only allow you to make so many transactions per credit card, per 24 hour period. Supposedly, there's a set limit, but if that's the case, the system is ignoring that limit...

Once the system determines that you have reached the limit, it won't allow you to make any more purchases for 24 hours from your last attempt. So, if you tried at 11:00 AM today, you would have to wait until 11:00 AM tomorrow. If you tried again at 1:00 PM today, the timer would reset, and you would have to wait until 1:00 PM tomorrow.

I won't be surpised if someone comes in and says that the way I said it works is incorrect. It may be. I'm basing it off of what I've read, and what personally happened to me when I tried to add the Science and Martial Arts Super Boosters to both of my accounts.




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Posted

Quote:
Originally Posted by Alcathous View Post
Has anybody gotten the message saying that we cannot process your order at this time and to try again later or tomorrow and if it persist to check there other retailers? Because I keep getting it when I try to preorder going rogue and I just bought the real game yesterday perfectly fine. Any suggestions?
Just a helpful nettiquette tip for future reference; there is no need to create two additional threads after the first if they all relate to the same issue. You are free to reply to your own thread requesting further assistance/information about the topic at hand (especially if they are within a day of eachother). No harm done; I'm just suggesting a a way to streamline your future help requests...

And If I've read your posts correctly... Welcome to our game! I hope your stay is a most enjoyable one, despite this snafu you've stumbled upon in the online store.


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Posted

Quote:
Originally Posted by Kheldarn View Post
Secondly, the PlayNC Store will only allow you to make so many transactions per credit card, per 24 hour period. Supposedly, there's a set limit, but if that's the case, the system is ignoring that limit...
Quote:
I won't be surpised if someone comes in and says that the way I said it works is incorrect. It may be.
Yep. For some unfathomable reason, the limit is not fixed. One person might do 3 transactions in a day and their pal can get denied when attempting a second transaction. Maybe it evaluates 'fraud potential' for each transaction based on type of card, IP location, phase of the Moon, etc.


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Posted

Quote:
Originally Posted by Kheldarn View Post
Pre-order being you make a down payment up front, and pay the rest later.
That's not entirely true.

I pre-order games from GameStop frequently, but I don't actually pay anything until they're shipped.

Though, as far as I know that's only true for their online pre-ordering. Pre-ordering in one of their brick-and-mortars requires a $5 down payment, I think.


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