All my heroes/villains gone?


Bionic_Flea

 

Posted

so i logged out after hitting lvl 6 on a toon at mercy...went to log back in about an hour later...BAM...no characters...i've relogged and whatnot....nothing.

im new lol....help?


 

Posted

You choose the right server? Check each server and see if they're somewhere else. Hopefully that's the problem.


 

Posted

kk got it =/ i'm dumb (new) thanx a grip


 

Posted

1) Are you sure you logged back into the same server you were on before?

(this is probably the most common result of the 'all my toons vanished' complaints)

2) The other possibility is if you've recently gone from a trial account to a full account
and started a new actual account name (rather than upgrading the trial account name)
and used the "old" name to log in.

3) The last thing would be if someone else has access to your account information and deleted the characters.

If it's none of those, then you'll need to contact Customer Support.

(and if it's #3 - change your log in info pronto and go bop whoever did it on the head)

EDIT: oh well, too slow again


6000+ levels gained and 8 level 50's
Hello, my name is Soulwind and I have Alt-Itis.

 

Posted

Another possibility is that you tabbed your slots over to the right. Each server is capable of having 36 characters (if you pay for additional ones or get them as rewards). If you tabbed over you would see blanks.


50s: Inv/SS PB Emp/Dark Grav/FF DM/Regen TA/A Sonic/Elec MA/Regen Fire/Kin Sonic/Rad Ice/Kin Crab Fire/Cold NW Merc/Dark Emp/Sonic Rad/Psy Emp/Ice WP/DB FA/SM

Overlord of Dream Team and Nightmare Squad

 

Posted

Quote:
Originally Posted by Blasto View Post
kk got it =/ i'm dumb (new) thanx a grip
"Newb" is not an indictable offense here .

If you have any other questions about anything, please feel free to ask. Welcome to the Game .


 

Posted

Welcome to the City, Blasto!


 

Posted

Even though your problem is solved, welcome to CoH!


Leader of the British Superhero Corps on Pinnacle

Shego: Another one saved from the fiery pits of EEeeeeconomy Computing Hell.