He will need to contact customer service about this. support@ncsoft.com should be the right link to e-mail them at.
Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
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"I was just the one with the most unsolicited sombrero." - Traegus
There is no way to currently jump an account from EU to NA or vice versa. To play on the NA servers, they would have to start a new account with an NA version of the game.
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However, in the past, Customer Service has been able to make an EU account an NA or vice versa, although the method used closes/seals off the original and starts a new one, and is only done for relatively new accounts.
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Originally Posted by SilentZoe
There is no way to currently jump an account from EU to NA or vice versa. To play on the NA servers, they would have to start a new account with an NA version of the game.
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Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
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Good to know |
Originally Posted by Rajani Isa
However, in the past, Customer Service has been able to make an EU account an NA or vice versa, although the method used closes/seals off the original and starts a new one, and is only done for relatively new accounts.
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So are the EU and NA boxes of CoX just not labeled as such?
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Originally Posted by DumpleBerry
So are the EU and NA boxes of CoX just not labeled as such?
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He bought it electronically, since it's easier to that way.
Thanks for the responses! i'll pass the message on.
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The boxes probably are, but if you buy online, you can only buy the version for your region. If you're in Europe, you automatically get the EU version of the game, and can't buy the NA one. You need to contact customer support to get it changed over.
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Originally Posted by DumpleBerry
So are the EU and NA boxes of CoX just not labeled as such?
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Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson
"I was just the one with the most unsolicited sombrero." - Traegus
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Depends on where you're buying from. A lot of places will give you an alternate download link to the other version. For instance, everything on the NCsoft store links to the other version in its details page. ("European version also available" etc.)
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Originally Posted by Aett_Thorn
The boxes probably are, but if you buy online, you can only buy the version for your region. If you're in Europe, you automatically get the EU version of the game, and can't buy the NA one. You need to contact customer support to get it changed over.
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Originally Posted by Dispari
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I've got a friend who recently bought city of heroes, however he received the EU servers, and he didn't want those; he wants the US servers. I know plenty of people out of country who play the US servers.
How does he go about converting?