Issue logging into boards on Safari


CuppaManga

 

Posted

Whenever I try to log in to the boards on Safari on my mac, it gives me the "thank you for logging in" message, and redirects me to the main boards page, but I'm not logged in. This happens every time no matter how many times I do it. I get logged in, redirected, and then I'm not logged in anymore. Anyone else have this problem?


 

Posted

This sounds like a cookies problem... Typically, logins like this will set some kind of session cookie on the user's machine. I'm not familiar with Safari, but perhaps its default handling of cookies isn't what's required for login on the forums?

Check and see how your cookies are set up.

Sorry I can't be of greater asssistance.

Storm


Serenity is not freedom from the storm, but peace amid the storm ...

 

Posted

I'm not familiar with Safari as I don't use it, but this is definitely a cookie issue.

Before changing any of your cookie settings I would strongly recommend going in and deleting all cookies associated with cityofheroes.com. This will reset how your browser deals with this website as if it were your first time. Sometimes cookies can become corrupt. If the same happens again and you're sure all cookies related to cityofheroes.com were removed, then I'd try changing your cookie settings. But if the settings are set to their defaults, and you've never changed them one of the cookies have become corrupt and clearing them out should fix it.




We'll see....

 

Posted

Quote:
Originally Posted by Jags_Powar View Post
Whenever I try to log in to the boards on Safari on my mac, it gives me the "thank you for logging in" message, and redirects me to the main boards page, but I'm not logged in. This happens every time no matter how many times I do it. I get logged in, redirected, and then I'm not logged in anymore. Anyone else have this problem?
Open the Preferences, and visit the Security tab. Make sure Accept Cookies is set to Always or Only from Sites I Visit. If that's fine, click Show Cookies, and search for cityofheroes.com, and then click Remove All.

If you want to use a more scorched earth method (for instance if you suspect you're having similar problems at other sites) check the Accept Cookies setting above, and then use the Reset Safari command on the Safari menu - check all the boxes and click Reset.


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