Server Transfer Tolkens


Aggelakis

 

Posted

hey, i dont know if anybody else has thought of this at all but i did just thinking about having to pay 10 bucks just to transfer a toon that you have worked hard on and since we already pay for our accounts why not be able to have a lil bit of a freebee here and there. so i was thinking

as a vet reward:
every 12 months the ACCOUNT is issues ONE server transfer tolken to transfer ONE character for free.

so not have like a server transfer for each toon like you can do with the vet powers (eg sands of mu) but this one is rewarded to the account, so it can only be used once.

so everybody give me feedback i wanna know what you all think of the idea


 

Posted

$10 is already cheaper than most other games out there, and there are no restrictions (other than NA-NA or EU-EU.) And you already get freebies - more slots every year, free respecs you don't have to wait for an issue, run a trial, get a recipe or pay for, and more.


 

Posted

Quote:
Originally Posted by rathma View Post
hey, i dont know if anybody else has thought of this at all but i did just thinking about having to pay 10 bucks just to transfer a toon that you have worked hard on and since we already pay for our accounts why not be able to have a lil bit of a freebee here and there. so i was thinking

as a vet reward:
every 12 months the ACCOUNT is issues ONE server transfer tolken to transfer ONE character for free.

so not have like a server transfer for each toon like you can do with the vet powers (eg sands of mu) but this one is rewarded to the account, so it can only be used once.

so everybody give me feedback i wanna know what you all think of the idea

We do appreciate your concern and as this is your first post on the forums let me say that this has been brought up before. Don't get offended if you get what may seem as negative feedback by some people because there are those among us that can be less than diplomatic.

<.<

>.>

(grins sheepishly)

I'm one of them.

Just to confirm what someone else has said we do in fact have one of the lowest transfer fees on the market. other MMO's charge $25, $30, and even $50. per character.

For example just a month ago Star Wars games shut down 12 servers and forced it's customers to transfer their characters to the remaining servers. Here's the stunt they pulled. (this is an excerpt of what they told theie customers)

Quote:
Dear Star Wars Galaxies™ Account Holder,

We want to inform you that on October 15, 2009, at 5:00 PM PT, Sony Online Entertainment (SOE) will close the following 12 Star Wars Galaxies servers:


Corbantis
Europe-Infinity
Intrepid
Kauri
Kettemoor
Lowca
Naritus
Scylla
Tarquinas
Tempest
Valcyn
Wanderhome

What happens if I am not able to transfer my characters from these servers before October 15th 2009, can I move my characters after October 15th 2009?

Beginning October 16th, 2009 at 12:01 AM PT you will be able to contact Customer Support and for the standard Character Transfer fee of $50.00 you will be able to schedule a transfer for your character, eligible structures and inventory.

Please be aware that the Character Transfer Service from closed servers does not guarantee that all inventory items will be transferred. Due to the unique nature of moving a character from a closed server, the Character Transfer Service may take additional time to process.

Now imagine you have taken a break from the game, as many players here do, and when you come back you find that not only is the server you like playing on has been shut down but you are expected to cough up $50. per character if you want to continue playing them. $10. bucks is a blessing.

Don't get me wrong I'm all for more freebies and 1 token a year isn't asking for a lot, in fact it's a reasonable place to start negotiating. It's not greedy and has precedent. I'm just saying don't be surprised if you don't see this idea being implemented.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
We do appreciate your concern and as this is your first post on the forums let me say that this has been brought up before. Don't get offended if you get what may seem as negative feedback by some people because there are those among us that can be less than diplomatic.

<.<

>.>

(grins sheepishly)

I'm one of them.

Just to confirm what someone else has said we do in fact have one of the lowest transfer fees on the market. other MMO's charge $25, $30, and even $50. per character.

For example just a month ago Star Wars games shut down 12 servers and forced it's customers to transfer their characters to the remaining servers. Here's the stunt they pulled. (this is an excerpt of what they told theie customers)




Now imagine you have taken a break from the game, as many players here do, and when you come back you find that not only is the server you like playing on has been shut down but you are expected to cough up $50. per character if you want to continue playing them. $10. bucks is a blessing.

Don't get me wrong I'm all for more freebies and 1 token a year isn't asking for a lot, in fact it's a reasonable place to start negotiating. It's not greedy and has precedent. I'm just saying don't be surprised if you don't see this idea being implemented.
-Asplodes-

I can see why people got mad with them fast O.o


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Originally Posted by Captain_Photon View Post
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Posted

Quote:
Originally Posted by Techbot Alpha View Post
-Asplodes-

I can see why people got mad with them fast O.o

To be fair in SWG's defense, it's my understanding there was a period of time (I don't know how long because my information is incomplete) where they allowed free transfers off of those now defunct servers.

I stumbled across the announcement I quoted in August-September when I was responding to a forum complaint that our transfer fees were too expensive.


 

Posted

Since this is rathma's first post and everybody says no, I'll be the weirdo here and say yes.

Regarding people saying that $10 is cheap, actually if the fee is just $1, I'm pretty sure that some people will transfer 10+ times and NCsoft ends up earning more.


 

Posted

Quote:
Originally Posted by Twilight_Snow View Post
Since this is rathma's first post and everybody says no, I'll be the weirdo here and say yes.

Regarding people saying that $10 is cheap, actually if the fee is just $1, I'm pretty sure that some people will transfer 10+ times and NCsoft ends up earning more.
I think you need to actually read the posts because of the four people that posted before you, only one can be interpreted as a "no" response.

Agg couldn't think of a Tolkein joke.
M_B said it wasn't necessary.
I said I wasn't against the idea but don't bet on it happening
Techbot only commented on my example of SWG's policy.

And just so you know there's a reason they set the fee at $10 bucks. It's just low enough that everyone can afford it if they feel they really want to make a transfer and just high enough to discourage people from making frivolous transfers all the time.


 

Posted

Actually, the idea is not unreasonable.

I'd set it more like every 18 months, but 12 months isn't being greedy about it.

The problem with it is:

I don't see it as being very likely, because they probably will not add something new to Vet rewards that already exist. We may see it as a future vet reward, but do you really want to wait 72 months to transfer 5 toons for free?

In order for it to work the way the OP is thinking, it would have to be added to the current 12 month vet reward, which probably isn't going to happen.

So, it's not a horrible idea, but it is unlikely to happen.


Quote:
Originally Posted by Dechs Kaison
See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately.

 

Posted

Quote:
Originally Posted by Forbin_Project View Post
I think you need to actually read the posts because of the four people that posted before you, only one can be interpreted as a "no" response.

Agg couldn't think of a Tolkein joke.
M_B said it wasn't necessary.
I said I wasn't against the idea but don't bet on it happening
Techbot only commented on my example of SWG's policy.
lol, I did read. Well, technically, yeah, most of them don't say no explicitly. They talk about other games transfer fees are more expensive, so ours are relatively cheap. I think it's implicitly saying no or unnecessary, at least not very supportive. Actually, discussing SWG policy is a little off-topic.

Quote:
Originally Posted by Forbin_Project View Post
And just so you know there's a reason they set the fee at $10 bucks. It's just low enough that everyone can afford it if they feel they really want to make a transfer and just high enough to discourage people from making frivolous transfers all the time.
I didn't say $10 is unreasonable. My post above just said that they might be able to make more money if the fee is even lower. I won't say making unnecessary transfers are frivolous, probably not very good from a managment point of view.


 

Posted

Quote:
Originally Posted by Twilight_Snow View Post
lol, I did read. Well, technically, yeah, most of them don't say no explicitly. They talk about other games transfer fees are more expensive, so ours are relatively cheap. I think it's implicitly saying no, at least not very supportive.


I didn't say $10 is unreasonable. My post above just said that they might be able to make more money if the fee is even lower. I won't say making unnecessary transfers are frivolous, probably just not very good from a managament point of view.
The reason I mentioned what SWG did is because we all (myself included) sometimes take what we have here for granted. We are very lucky that NCSoft doesn't treat us as poorly as other companies treat their customers.

My use of the term frivolous was meant to describe someone that wants to bounce his or her characters from server to server frequently. The problem as I understand it lies in how the transfer feature works. I believe they remove all trace of the character from the original server before placing it on the destination server. So if the tranfer feature crashes because too many people are trying to use it at the same time some or all of the characters could be lost.

Now they can probably restore the characters from a back-up, they've done similar things in the past, but things will be missing because the back-ups aren't current.


I didn't mean to imply that you felt the fee was unreasonable, I was just explaining that there were other reasons than making money for the $10 dollar fee.

Sorry for any misunderstandings.


 

Posted

I think this is a great idea.. How about a universal vet reward token that could be used for server transfers, name changes or respecs?


 

Posted

Quote:
Originally Posted by Panzerwaffen View Post
I think this is a great idea.. How about a universal vet reward token that could be used for server transfers, name changes or respecs?
There'd be a lot of vets pissed off if they suddenly took away the respecs they are supposed to get under the current system. I don't see a problem if the universal token uses items that haven't already been used as a vet reward yet.


 

Posted

Rather than make it a Veteran's reward, perhaps make it a calendar-based award, say every Jan 1st, Happy New Year! To help you with your New Year's Resolutions, one free server transfer token.
.


 

Posted

Quote:
Originally Posted by Doc_Hornet View Post
Rather than make it a Veteran's reward, perhaps make it a calendar-based award, say every Jan 1st, Happy New Year! To help you with your New Year's Resolutions, one free server transfer token.
.
We already get an annual vet reward. They give us a free character slot for each year we keep our accounts active. This would just be a second one reward given at the same time.


 

Posted

How about this...

For every 12 months subscribed to the game, you get to make 1 server transfer for a "discounted" price, say $1-$5. It wouldn't necessarily need to be added to the current vet rewards so much as it would be something added to your account. Not sure how, or even IF character transfers and renaming appears on your account, does it show up like the booster packs or not at all?

Anyway, just an idea. Not a freebie, but make it cheaper for those who have stuck around for a bit to get a little something.


Losing faith in humanity, one person at a time.