nVidia display crash
By
Eat_Me,
Posted on: 2009-10-25 09:03 in ALL ACCESS Gameplay Technical Issues Bugs
Ignore me. I'm on crack >.>
We'll see....
Oh, oh-kay.
I didn't even see your original response, but thank you anyway!
So... everyone else is about as clueless as me?
Its odd, it hasnt done it in 2 days and then BAM, all of a sudden it starts again.
Also to note, I did try all the steps in the "Guide: Vista/Win7/Server08 Crash" sticky before posting.
The whole 60's acid trip makes believe the card itself is going and or has an issue. Manufacturing defect maybe? Coupled with the fact that it's happening in 2 different operating systems...
I hate to say it, but it might be the card. :/
Do you know what temp the card is running at?
We'll see....
Is there any pattern to the times of day it crashes? What was different about those two days it didn't crash? It might be a background event trying to run that sets it off.
So, completely isolate to CoH? No crashes when viewing movies online?
After a crash, can you get into the Event Viewer (not sure if its called that on Vista)? You seem quite competant at gathering important data, but just in case you've not done it before on WinXP, right-click on "My Computer", select Manage, Event Viewer, and System.
Assuming you know the time of the crash, you may be able to find and open an error message related to the crash.
Back when I was playing WoW this summer, my Nvidia kept locking up the game, or so I thought. When I finally got round to checking the Event Viewer, I discovered it was actually my antivirus incorrectly demanding an update while I had it set to "game mode". The result apparently had an affect on the video card, which was already working hard with WoW, creating the lockup. So its possible something seemingly not associated is creating the issue.
Quote:
The card Idles at 45c and will cap out at 72c on full load, which while warm, is well within operating norms for the card.|
Originally Posted by Flameshot
The whole 60's acid trip makes believe the card itself is going and or has an issue. Manufacturing defect maybe? Coupled with the fact that it's happening in 2 different operating systems...
I hate to say it, but it might be the card. :/ Do you know what temp the card is running at? |
If that was the case and the card were dying, I would have the same problem in other games. CoX is the least intensive game I run and I have not noticed a problem in Assassins Creed, Borderlands, Wolfenstein or Empire Total War, nor does it have the issue when running the CUDA Enabled Folding@Home Client or benchmarking with 3DMark.
My card should still be under warranty so I could RMA it if there is an issue, but I most certainly want to ensure that GPU is the problem and this is not a software/driver issue before going through the trouble of doing so.
Quote:
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Is there any pattern to the times of day it crashes? What was different about those two days it didn't crash? It might be a background event trying to run that sets it off. So, completely isolate to CoH? No crashes when viewing movies online? After a crash, can you get into the Event Viewer (not sure if its called that on Vista)? You seem quite competant at gathering important data, but just in case you've not done it before on WinXP, right-click on "My Computer", select Manage, Event Viewer, and System. Assuming you know the time of the crash, you may be able to find and open an error message related to the crash. |
I strip down my startup to nothing but RivaTuner & RealTekHD, and the only program I have that autoupdates is windows 7 itself, I could disable that and see if it makes a difference.
Thank you for the suggestion.
Last update to the bios was 2009/09/16, version F6. I don't know if that maps to your 6.00PG but just in case you didn't see it.
If you haven't got it it can be downloaded here.
No idea whether it would fix your issues but it does seem like a reasonable place to start if you've been experiencing the same problem across different OSes.
I have actually had problems with updating the Bios on win7, for some reason F6 simply hasn't wanted to take, and when I attempt to automatically update with @Bios it will give me either F5 or F4V.
Updating manually seems to have done the trick and the update has taken root this time.
I haven't had a display crash in almost a week now, I doubt its fixed, simply that it is not being triggered but at this point I am curious to discover whats causing it, from an academic standpoint if nothing else.
I got a ton of display crashes on my 9600 GT. When I switched to a 9800, they disappeared.
Been on the 9800 since July, and not one crash since.
http://www.seventhsanctum.com/index-anim.php
Can't come up with a name? Click the link!
Can't come up with a name? Click the link!
Quote:
Actually, I bought a 9800gt last month and it was having troubles in COH, and not in Batman Arkham Asylum or Wolfenstein. I returned the card, and I'm waiting for a replacement now; the store owner told me he had another 9800gt returned with the same symptoms, but in World of Warcraft, everything else would work fine.
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Originally Posted by Eat_Me
If that was the case and the card were dying, I would have the same problem in other games. CoX is the least intensive game I run and I have not noticed a problem in Assassins Creed, Borderlands, Wolfenstein or Empire Total War, nor does it have the issue when running the CUDA Enabled Folding@Home Client or benchmarking with 3DMark.
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www.SaveCOH.com: Calls to Action and Events Calendar
This is what 3700 heroes in a single zone looks like.
Thanks to @EnsonsDeath for the GVE code that made me VIP again!
Alright... so it has now started to happen in other games. The problem is getting worse. I think I am just going to RMA the card.
Thank goodness for EVGA's lifetime warranty.
Edit: or not... trying one last thing, just checked te eVGA forums and this seems to be a known issue with the 191. series of drivers. Back to 190 or 186 it seems. Will try the "new" drivers out and report back.
11:40pm, just crashed on the 190.62 drivers.
*Sighs*
It happens at least once a day. I will be playing City and boom, all of a sudden my display will freeze and look as if my graphics are being filtered through the brain of a 60's acid freak.
It happens in both XP and Vista, the only thing I can think of is that its a conflict between city of and the drivers of my GTX280, although I have 2 friends with the exact same card who are not experiencing the problem.
I would be concerned that the card itself was somehow damaged if this happened on any game other that city of, but so far this is a completely isolated issue with my rig and this game.
I have the problem on both the nVidia driver installed via Windows Update, and the latest driver from nVidia's website.
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at October 25, 2009 11:53 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA790GP-DS4H
BIOS: Award Modular BIOS v6.00PG
Central Processor: AMD Phenom(tm) II X4 940 Processor (4 CPUs), ~3.4GHz
Memory: 4096MB
.Net Memory Report: 3255MB out of 4094MB available
Page File: 7226MB (960MB currently in use)
C Drive: (SAMSUNG HD753LJ ATA Device) 479334MB out of 715400MB (67%) free
D Drive: (WDC WD1600BB-22GUC0 ATA Device) 62296MB out of 152625MB (40%) free
F Drive: (WDC WD40 00YR-01PLB0 USB Device) 35728MB out of 381551MB (9%) free
E Drive: (SONY DVD RW DW-U18A ATA Device) zero-size drive
G Drive: (DMLCJIH NO92F4DQZW1Y SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7100.0000 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 280
Manufacturer / Chip: NVIDIA / GeForce GTX 280
Video Memory: 2796 MB
Driver Version: 8.16.11.9107
Driver Date: 9/27/2009 11:12:22 PM
Driver Language: English
Sound Device Description: Speakers (2- USB Audio Device)
Driver File: USBAUDIO.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/22/2009 12:15:18 AM
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5943
Driver Date: 9/22/2009 9:04:44 PM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5943
Driver Date: 9/22/2009 9:04:44 PM
WMI Information
Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
Motherboard Model: (empty)
Motherboard Product: GA-MA790GP-DS4H
Motherboard Version:
BIOS Manufacturer: Award Software International, Inc.
BIOS Name: Award Modular BIOS v6.00PG
BIOS Version: GBT - 42302e31
BIOS Release: 20090601000000.000000+000
Registry Information for Current User
Resolution: 1680x1050
3D Resolution: 1680x1050 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: -49, -20
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 4x
Anisotropic Filtering: 16x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.000
Music Sound Volume: 0.000
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 590659 bytes/second
Current Game Version: 1600.20090930.5T2
Installation Directory: C:\Games\City of Heroes
Mod files in the Data directory
No modifications found