Can't log characters back in after crashing
By
Corumm,
Posted on: 2009-09-19 19:22 in ALL ACCESS Gameplay Technical Issues Bugs
She needs to go to the PlayNC support site and file a support ticket. Have her give the Server name as well as all character names affected, and as much information about the situation as possible. Include dates and approximate times if possible.
She could also log in on a different character and file a /petition in game, again giving server and character names. You could do the same for her, but it's always best if the player can do it themselves.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
With the new patch, there have been stability issues. These *might* clear up with Monday morning maintenance.
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I have been having this problem since i16. If you submit a bug report that your character is stuck, list what person it is and what sever and tell them you no mapserver'd character is stuck, they should move them to the mercy/atlas otherwise they have to wait til maintenance. Try to avoid zoning into cap au/port oakes if a villain since that seems to be the two zones that crash like that for me, if she plays hero side it's probably steel canyon etc.
Im stuck in ouroboros 
stuck in time sux
50% knowing
20% Blue Lazers
20% Red Lazers
10% Yelling
About a week ago, my friend's game crashed when she was choosing whether or not to enter the hero tutorial. After that, that character slot became invalid and she could not log that character into the game, but a day later, the game allowed her to delete that character.
Now, in the past week, my friend has had the following happen to 4 of her characters on Pinnacle:
While zoning (either between zones or when exiting from a mission), she crashes, and after relaunching the game, she tries to log in the same character, but the game freezes after she clicks "Enter Paragon City". Then she gets an error message that states "No map server connection."
While this is happening on her side, her characters show up as online to me in our SG roster, but she never displays as online in my global friends list.
This never happened before the i16 upgrade, but now she is locked out of using at least 4 of her characters and is afraid of logging on any more.
Has anyone else encountered this issue?
Please help her.
-MC
Over 8 years of playing with more than 130 characters across 14 servers. Nineteen 50s with plenty more working their way up!
Find me in-game as @Super MC