Master of Barracuda SF not awarding


Angry_Angel

 

Posted

Hey everyone,

I just wanted to give you all a heads up. This bug will be fixed in an upcoming incremental build soon. I apologize for the inconvenience, I know this badge is very difficult to obtain.

Synapse


 

Posted

Quote:
Originally Posted by Synapse View Post
Hey everyone,

I just wanted to give you all a heads up. This bug will be fixed in an upcoming incremental build soon. I apologize for the inconvenience, I know this badge is very difficult to obtain.

Synapse
Is the plan to award those who obtained it?

Thanks for the info!


 

Posted

Quote:
Originally Posted by Synapse View Post
Hey everyone,

I just wanted to give you all a heads up. This bug will be fixed in an upcoming incremental build soon. I apologize for the inconvenience, I know this badge is very difficult to obtain.

Synapse
Quote:
Originally Posted by Kahlan_ View Post
Is the plan to award those who obtained it?

Thanks for the info!
Ditto... my toon was Moon over Twilight (see first post for screenshots) and so far 2 out of the 8 people on my team was awarded the moBSF badge but I as of yet have not.


@Naa - Liberty Server

[img]http://img.photobucket.com/albums/v285/ladysaiyajin/Badge_vr_months_045.png[/img]

 

Posted

I was Xtreme Raze in the pictures LOL


 

Posted

Quote:
Originally Posted by Desum View Post
I was Xtreme Raze in the pictures LOL
I know who you are silly!


@Naa - Liberty Server

[img]http://img.photobucket.com/albums/v285/ladysaiyajin/Badge_vr_months_045.png[/img]

 

Posted

I got the same response, and just logged in, and Bingo, got my badge! Thanks Synapse!




"Well, there's going to be some light music and a short note of apology saying, 'The universe ended last week, we're really sorry, we don't know what you're doing here, didn't you get the message?'"- Steve Moffat

 

Posted

Don't thank me. Thank our awesome customer service team. I believe the current work around is to fill out a service ticket.

Synapse


 

Posted

Happened last night to my team on victory as well. Sadly, a GM became involved when the MM temp power became bugged, so we are unsure if THAT is the cause, or if the SF itself is bugged.

Good to know the issue is known, but not receiving any response from CS in 18 hours makes it seem that, much like the MoKTF we ran two weeks ago, the team is once again going to get hosed.

http://lenilya.googlepages.com/scree...0-20-29-02.jpg (at least I have proof to myself that a 5-man PUG managed to master it!)

(then the 'troller d/c's during a mstf run and dies upon logging back in... not a good night for master runs)


 

Posted

Quote:
Originally Posted by Synapse View Post
Don't thank me. Thank our awesome customer service team. I believe the current work around is to fill out a service ticket.

Synapse
They would be awesome, but I'm aware of a couple people who have yet to receive any reply, despite sending their petitions on Friday. On the bright side I am rather happy you guys are finally acknowledging the problem, now hopefully everyone who was gypped will get the badge rewarded for their effort.


 

Posted

So far from the original pictures I posted, 4 out of the 8 members who ran it were awarded the badge. I'm still on the waiting list <I guess>, as well as the other teams who posted their requests on this thread.


 

Posted

Badge Earned!

Got the response from a senior rep! Badge awarded!

If they happen to see this, thanks customer service!

P.S. If anyone from this thread or from teams associated hasn't received it, it's probably because they haven't petitioned for it.


 

Posted

Congratulations! <sigh> Still half of my team, including myself, still need to be awarded the badge. I PMd Synapse about the issue, but it's all on Customer Support. Their tickets is supposedly back up to the wazoo! So... Friday, Saturday, Sunday, Monday, Tuesday... still waiting ;op


 

Posted

Quote:
Originally Posted by Desum View Post
Congratulations! <sigh> Still half of my team, including myself, still need to be awarded the badge. I PMd Synapse about the issue, but it's all on Customer Support. Their tickets is supposedly back up to the wazoo! So... Friday, Saturday, Sunday, Monday, Tuesday... still waiting ;op
Hope you get it soon. Our team has started to get it (myself included). I'm glad they are at least awarding them


 

Posted

Hello,

I was able to verify that an error has occurred. As such I have granted your character the Master of the 5th Column Strike Force badge. If you need assistance again, please let us know and we will gladly help you.

Regards,
GM Roland

...except i logged in just now and nothing

Talk about getting my hopes up!


 

Posted

Quote:
Originally Posted by lenilya View Post
Hello,

I was able to verify that an error has occurred. As such I have granted your character the Master of the 5th Column Strike Force badge. If you need assistance again, please let us know and we will gladly help you.

Regards,
GM Roland

...except i logged in just now and nothing

Talk about getting my hopes up!
It doesn't actually say rewarded, have to check your badge list. And make sure you're on the right character?


 

Posted

Quote:
Originally Posted by Kahlan_ View Post
It doesn't actually say rewarded
errmmm...

Quote:
Originally Posted by GM Roland
I have granted your character the Master of the 5th Column Strike Force badge.
And yes, I was on the correct character. Tried relogging, nothing. hopefully it shows up.

Thankfully, I heard other team members have gotten it. Maybe just badge lag.


 

Posted

Quote:
Originally Posted by lenilya View Post
errmmm...



And yes, I was on the correct character. Tried relogging, nothing. hopefully it shows up.

Thankfully, I heard other team members have gotten it. Maybe just badge lag.
What I mean is that it won't say 'badge rewarded' when you log on. But if you checked your badge list and it wasn't there, I'm not sure what's wrong.


 

Posted

Quote:
Originally Posted by lenilya View Post
errmmm...



And yes, I was on the correct character. Tried relogging, nothing. hopefully it shows up.

Thankfully, I heard other team members have gotten it. Maybe just badge lag.
I'm not trying to add insult to injury, but are you sure you're looking in the right Badge category? It's an Achievement Badge. It should also show up in your Most Recent category. Mine did.

If it's not there, go to the support site and update your ticket. Customer service most likely won't be looking at this thread for their information.


 

Posted

yeah I'm waiting for a confirmation email cause i cant log into the support site for some reason.

anyhoo, I'm betting the wrong character was awarded the badge. Icicle FaIL sure does look like Icicle FaLL in many fonts...

('Icicle Fall' was taken , so I used an uppercase 'I' to make it look like Fall, but the real name sadly, is 'Icicle Fail'... which if you know the source isn't too far off...)


 

Posted

I'm glad you guys have your issues resolved and congratulations! BUT I still have 4 members on my team, INCLUDING myself, who were not awarded the badge even with petitions sent. I sent a PM to Synapse, but he told me to just wait on Customer Service. It's been since Friday and is now Wednesday, yet... no badge awarded. I've listened to my teammates' advice to send another petition, but it seems I'm only nagging now. I completely understand that there may be a huge waiting list, but how can a team who ran it on Friday and another on Sunday not have all their members awarded the badge, while that Sunday team have theirs???


 

Posted

Same thing for my team...SF done perfectly, no master badge. People who had not done the sf before got the normal badge..as others mentioned. I also dc'd at recluse, but saw the 'merits awarded; text before I did.
It would really be super awesome fantastic if BS issues like this actually got acknowledge in the bug list. I don't feel like logging into the forums every time I decide to run a TF, just to check if there is some stupid bug making it not work, or, not give the badge.
Anyway, I petitoned, and some people who didn't dc, got screenies of the mission complete thing.
So what was teh average time it took for those of you who got the badge, to get it awarded? And did the ones who got that complete load of tripe about the server not recognising you did the tf, did you get it to?


 

Posted

Quote:
Originally Posted by MisterD View Post
Same thing for my team...SF done perfectly, no master badge. People who had not done the sf before got the normal badge..as others mentioned. I also dc'd at recluse, but saw the 'merits awarded; text before I did.
It would really be super awesome fantastic if BS issues like this actually got acknowledge in the bug list. I don't feel like logging into the forums every time I decide to run a TF, just to check if there is some stupid bug making it not work, or, not give the badge.
Anyway, I petitoned, and some people who didn't dc, got screenies of the mission complete thing.
So what was teh average time it took for those of you who got the badge, to get it awarded? And did the ones who got that complete load of tripe about the server not recognising you did the tf, did you get it to?
I don't think your issue will have the same resolution as ours. You did your run prior to the fix patch that caused loss of information from their end. They wouldn't be able to check if you ran yours successfully or not. The teams who did it after the patch has gotten merits and the regular badge, but NO Master of the 5th Column Badge as should.