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Posted

Quote:
Originally Posted by Stalemate View Post
If you want to send me your email address or MSN/GTalk/Whatever info we can probably schedule a time and I could remote into your PC and take a look. No pressure. And I won't feel offended if you refuse.
woa woa woa...... is that safe?.... and NC support are seriously pissing me off... its like they have some serious beef with Norton in direct quote
"There is some security software on the PC completely blocking the cohupdater.exe application from connecting to the Internet.

According to the Hijack This report you have Norton Internet Security still installed. Can you please uninstall that while we are troubleshooting this issue?"
do they WANT me open to virus' because hardware SUCK at protecting

in my latest response i am sending
"now im going to sound like a right out p***k here.. but STOP F***ING WITH ME HERE! ITS NOT NORTON IVE TRIED RUNNING IT WITHOUT NORTON INSTALLED!

It sound to me as if you have beef with norton, i can 100% assure it is NOT norton."

I think ive had it with the support... >: ( it seems they JUST want to blame it on norton NOT rule it out,


 

Posted

Norton does suck, though. It probably wouldn't hurt for you to find another anti-virus program.


 

Posted

im curious,

if you were to patch via another machine then move those files into the proper location on the vista machine

(if your running 64bit vista that would be *:\Program Files (x86)\City of Heroes , if your running 32bit vista *:\Program Files\City of Heroes )

then use the command to bypass the updater does it let you in the game? It should let you use the commands in the shortcut regardless of how it was installed.

sorry if you already mentioned that you tried this.. trying to run down basic troubleshooting in my head.


 

Posted

even tho ive had my computer for 2/3 weeks and already spent 200-300 for 2 years sub.... no way would i look for a new one unless its free... and ACTUALLY works...

And with my response... i know its not the correct way of getting my point across, but they seriously asked for it when i had already told them in an earlier reply "if it WORKS on my laptop with the SAME version, my computer* worked with the SAME version, i can tell you its NOT norton"... they just seem to wanna push my buttons

*= my old computer that died


 

Posted

Quote:
Originally Posted by Dr. Overdose View Post
im curious,

if you were to patch via another machine then move those files into the proper location on the vista machine

(if your running 64bit vista that would be *:\Program Files (x86)\City of Heroes , if your running 32bit vista *:\Program Files\City of Heroes )

then use the command to bypass the updater does it let you in the game? It should let you use the commands in the shortcut regardless of how it was installed.

sorry if you already mentioned that you tried this.. trying to run down basic troubleshooting in my head.
nope... havnt tried that... it could work but would be annoying ashell when a new patch comes out


 

Posted

Quote:
Originally Posted by Smite_King View Post
woa woa woa...... is that safe?.... and NC support are seriously pissing me off... its like they have some serious beef with Norton in direct quote
"There is some security software on the PC completely blocking the cohupdater.exe application from connecting to the Internet.

According to the Hijack This report you have Norton Internet Security still installed. Can you please uninstall that while we are troubleshooting this issue?"...
I can guarantee you it is safe as we would be using either the built in Windows remote desktop support, or the Messenger one, and I am as discreet as they come. We can set the remote connection to answer to one specific password, and limit it's duration to that one session I would assist you (well, hopefully only one will be required).

This is what I do for a living, and my current assignment is a government agency. Nothing I find/see will ever make it out of our direct conversations. If you're logged in at the same time we go through this process, you'll have "veto" power over my actions, and we can even set up a voice chat session so I can confirm any actions before I do anything at all.

This is your machine, your investment. I'd just be proposing solutions and, with your approval, trying them out.

As for the Norton/Symantec thing... Has the CoH Updater been specifically allowed if you have their firewall system working? It could be that this was done in your previous installation, but not this one. These permissions have to be set per application, and don't transfer over using the File and Transfer Wizard (f this is what you used).

An overzealous firewall could also explain the blocked / unreachable IPs.

I've had to set my firewalls (Sunbelt Personal Firewall - formerly Kerio, and ZoneAlarm) to allow CoH Updater through (exceptions list) specifically to ensure proper functining on my WinXP and Vista PCs. I use Avast! as an antivirus and Spybot completes the protective trinity to prevent malware.

BTW, I have a Vista 64 desktop here at work with CoH on it, and using Symantec's Endpoint client - and it works fine.


Players Guide to the Cities

 

Posted

Quote:
Originally Posted by Smite_King View Post
even tho ive had my computer for 2/3 weeks and already spent 200-300 for 2 years sub.... no way would i look for a new one unless its free... and ACTUALLY works...

And with my response... i know its not the correct way of getting my point across, but they seriously asked for it when i had already told them in an earlier reply "if it WORKS on my laptop with the SAME version, my computer* worked with the SAME version, i can tell you its NOT norton"... they just seem to wanna push my buttons

*= my old computer that died
I'm using one called Malwarebytes and I love it. And spybot it always good to. At least it has been for me. But yah, I love Malwarebytes!

http://www.malwarebytes.org/


 

Posted

Avast anitvirus is also very good. You can find it here. The free version is all you need-it's what we use for the station's computers and for our home network, and it's wonderfully unintrusive.


City of Heroes taught me that when the world is burning, you don't just stand by and watch, you grab a fire extinguisher and do whatever you can to stop it-even if it's not much at all. Sign the petition to keep City of Heroes alive HERE.

@MissKyo, Leader of the Teamsters coalition on Protector

 

Posted

Quote:
Originally Posted by bamaWolfie View Post
I'm using one called Malwarebytes and I love it. And spybot it always good to. At least it has been for me. But yah, I love Malwarebytes!

http://www.malwarebytes.org/
A good spyware tool indeed.

What about antivirus though?


Players Guide to the Cities

 

Posted

Quote:
Originally Posted by Smite_King View Post
nope... havnt tried that... it could work but would be annoying ashell when a new patch comes out
it wouldnt need be a perm thing. But it would help us determine if the uploader is busted or if its truely something blocking your connection to ncsoft


 

Posted

Quote:
Originally Posted by DJKyo View Post
Avast anitvirus is also very good... it's wonderfully unintrusive.
This.

I remember Norton. I can't speak for it's blocking ability, but I remember it being intrusive as hell.

Edit: And yes, I use Avast as well.


 

Posted

Quote:
Originally Posted by Stalemate View Post
I can guarantee you it is safe as we would be using either the built in Windows remote desktop support, or the Messenger one, and I am as discreet as they come. We can set the remote connection to answer to one specific password, and limit it's duration to that one session I would assist you (well, hopefully only one will be required).

This is what I do for a living, and my current assignment is a government agency. Nothing I find/see will ever make it out of our direct conversations. If you're logged in at the same time we go through this process, you'll have "veto" power over my actions, and we can even set up a voice chat session so I can confirm any actions before I do anything at all.

This is your machine, your investment. I'd just be proposing solutions and, with your approval, trying them out.

As for the Norton/Symantec thing... Has the CoH Updater been specifically allowed if you have their firewall system working? It could be that this was done in your previous installation, but not this one. These permissions have to be set per application, and don't transfer over using the File and Transfer Wizard (f this is what you used).

An overzealous firewall could also explain the blocked / unreachable IPs.

I've had to set my firewalls (Sunbelt Personal Firewall - formerly Kerio, and ZoneAlarm) to allow CoH Updater through (exceptions list) specifically to ensure proper functining on my WinXP and Vista PCs. I use Avast! as an antivirus and Spybot completes the protective trinity to prevent malware.

BTW, I have a Vista 64 desktop here at work with CoH on it, and using Symantec's Endpoint client - and it works fine.
hmmm.... it wouldnt matter if it went to ur govt... they cant touch me because i live in NZ remember


 

Posted

He's referring to confidentiality being his business. If people that work for the government have loose lips, they get in serious trouble.

He's just citing a source to help express the idea that you can trust him.


 

Posted

Quote:
Originally Posted by Stalemate View Post
As for the Norton/Symantec thing... Has the CoH Updater been specifically allowed if you have their firewall system working? It could be that this was done in your previous installation, but not this one. These permissions have to be set per application, and don't transfer over using the File and Transfer Wizard (f this is what you used).

An overzealous firewall could also explain the blocked / unreachable IPs.
Not to mention, I've had Norton forget my permissions for CoH and the updater, and have had to go in on several occasions and re-Allow them. Seemed to occur most often after CoH updates, though not always.

With almost a year left on my subscription on Norton, I uninstalled that POS and am now using Malwearbytes and Avira.


 

Posted

Quote:
Originally Posted by Demon_Shell View Post
He's referring to confidentiality being his business. If people that work for the government have loose lips, they get in serious trouble.

He's just citing a source to help express the idea that you can trust him.
Now i feel like an idiot... >_>

But after i had reinstalled Norton, i went in and checked permissions... the CO updater wasnt in the list, and CoH was.... i ran CO and low and behold, it GOT permission to go thru.
but ive never had problems with norton before thats why ive stuck with it, but performance differs from person to person


 

Posted

Quote:
Originally Posted by Smite_King View Post
Now i feel like an idiot... >_>

But after i had reinstalled Norton, i went in and checked permissions... the CO updater wasnt in the list, and CoH was.... i ran CO and low and behold, it GOT permission to go thru.
but ive never had problems with norton before thats why ive stuck with it, but performance differs from person to person

lol - no worries SK.

BTW, the client where I am uses a distributed solution from Symantec, my office is an authorized McAfee support center (we actually feed updates to some remote client sites), and still at home I prefer to use Avast! for its low footprint and ease of use (it's modular, so I can turn off entire segments like P2P coverage, or internal network - or pause it entirely for the time I need it to be off).

I prefer a free solution over the "big boys"... Go figure.

BTW - I've replied to your PM.


Players Guide to the Cities

 

Posted

I'd trust Stalemate to fully access my computer remotely. Some of the stuff on my hard drive might scare him! But I'd trust him! 8D


 

Posted

Quote:
Originally Posted by bamaWolfie View Post
I'd trust Stalemate to fully access my computer remotely. Some of the stuff on my hard drive might scare him! But I'd trust him! 8D
That made me smile, as I imagined an entire selection of wolf shirt catalogs in PDF format.


Players Guide to the Cities

 

Posted

Stalemate is a bloody legend... my updater is now actually downloading


 

Posted

*blushes*

Thanks for the compliment SK.

Real happy you'll be able to get back into Paragon City.


Players Guide to the Cities

 

Posted

/e facepalm... it couldnt delete or rename the .dll file in my documents because it didnt exist.... man this updater is friken smart >_>


 

Posted

>_>.... i should REALLY leave things alone >_>.... i add in the .dll from the 'real' folder... it decides to lock itself... okay.. i delete that... it decides to lock itself.... i delete the checksum and it decides to be a lil annoying... i musnt be as tech-savy as i thought i was...

Edit: damn im stupid... i see the files that i think it should have... on the bloody desktop... LOL


 

Posted

i saw that Red!


 

Posted

Quote:
Originally Posted by Red Valkyrja View Post
I'll gladly donate my winnings to the person (or their event of choice) to someone that can help out Smite King and his issues with his CoHlauncher.
Quote:
Originally Posted by Smite_King View Post
Stalemate is a bloody legend... my updater is now actually downloading
Looks like we may have a winner!?!


Quote:
Originally Posted by Smite_King View Post
>_>.... i should REALLY leave things alone >_>.... i add in the .dll from the 'real' folder... it decides to lock itself... okay.. i delete that... it decides to lock itself.... i delete the checksum and it decides to be a lil annoying... i musnt be as tech-savy as i thought i was...

Edit: damn im stupid... i see the files that i think it should have... on the bloody desktop... LOL
Wait, so Stalemate fixed it and you've already screwed-the-hooch? lol


Quote:
Originally Posted by Smite_King View Post
i saw that Red!
I have no idea what you are talking about...

o.O

O.o

O.O

:รพ


 

Posted

Quote:
Originally Posted by Red Valkyrja View Post
Looks like we may have a winner!?!




Wait, so Stalemate fixed it and you've already screwed-the-hooch? lol
......>_>...... we does have a winnder yes.... it said it couldnt find/rename/delete the coh-UI-win.dll file... so i made one from the 'real' one... it froze.... i killed it... it froze... yea... im not tech-savy.... anymore