City of Heroes: Live Forum Archive

MAC users announcement: Snow Leopard and Tiger OS

andrewjpreyes

By andrewjpreyes,
Posted on: 2009-09-02 13:32 in Mac Users

 

Posted

traceroute: Warning: cohtestupdate.coh.com has multiple addresses; using 216.107.250.201
traceroute to cohtestupdate.coh.com (216.107.250.201), 64 hops max, 40 byte packets
1 10.0.1.1 (10.0.1.1) 0.890 ms 0.370 ms 0.241 ms
2 10.148.228.1 (10.148.228.1) 8.935 ms 8.580 ms 7.865 ms
3 68.2.8.49 (68.2.8.49) 7.895 ms 19.027 ms 7.420 ms
4 70.169.73.25 (70.169.73.25) 33.810 ms 8.574 ms 10.193 ms
5 langbbr01-ae0.r2.la.cox.net (68.1.0.232) 24.511 ms 23.130 ms 21.554 ms
6 * * *
7 *

 

Posted

Ok so you *can* contact the patch server...

Let's try and hit multiple other possibilities at once:

Start up in Safe Mode first to see if anything loaded at startup may be causing problems:

1. Be sure the computer is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone but not before.
4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

Then try to launch CoH Test Server client again and see if it works. If it does, then something being loaded at startup is causing a problem with CoH.

After that, restart again normally (no shift key) to load everything normally again.

If that doesn't work, try typing this in Terminal: "dscacheutil -flushcache" - and then also launch Safari, and select Empty Cache from the application menu.

And if all the above fail: There is a rare issue with Transgaming's Cider that can produce that specific error (in your console log, the one about 'macdrv') on very specific versions of MacOS (10.5.7/10.5.8), only on Macbooks. You might have better luck with Snow Leopard instead. In fact, if the bug isn't fixed before Live date, I'll probably start recommending Snow Leopard with it just because of the possibility of that happening, since it's such a pain to track down.

Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination

 

Posted

Quote:
Originally Posted by CuppaManga View Post
Ok so you *can* contact the patch server...

Let's try and hit multiple other possibilities at once:

Start up in Safe Mode first to see if anything loaded at startup may be causing problems:

1. Be sure the computer is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone but not before.
4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

Then try to launch CoH Test Server client again and see if it works. If it does, then something being loaded at startup is causing a problem with CoH.

After that, restart again normally (no shift key) to load everything normally again.

If that doesn't work, try typing this in Terminal: "dscacheutil -flushcache" - and then also launch Safari, and select Empty Cache from the application menu.

And if all the above fail: There is a rare issue with Transgaming's Cider that can produce that specific error (in your console log, the one about 'macdrv') on very specific versions of MacOS (10.5.7/10.5.8), only on Macbooks. You might have better luck with Snow Leopard instead. In fact, if the bug isn't fixed before Live date, I'll probably start recommending Snow Leopard with it just because of the possibility of that happening, since it's such a pain to track down.
It's sad that I havent heard from support.

Anyways looks like my problem is solved. I dunno how. i did another fresh install, trash the preferences folder, flush dns and reboot.

 

Posted

Quote:
Originally Posted by Avatea View Post
With Issue 15, ...snip...

MAC users can upgrade to the Leopard or Snow Leopard Operating Systems to continue playing City of Heroes, which will also allow us to be able to help you with technical issues you may be encountering....
unfortunately not true. i'm running leopard [10.5.6] and coh says 'you cannont use this version of the application city of heroes with this version of the mac os x.'

'i used to have superpowers until my therapists took them away' random bumper sticker

please excuse the small print. arthritis makes it difficult to use the shift keys.

 

Posted

I am totally frustrated by this move. I'm using 10.4.11 and have not upgraded to 10.5 (Leopard). Now, to play this game, I have pay $170 to upgrade my OS.

This is completely outrageous. So, now instead of paying $15 a month to play, I will be pay twice that (including the cost of having to purchase Snow Leopard).

I'm am this close to canceling my account along with my families other three accounts.

I usually don't get this worked up, but this is one those things that really burns me.

Thanks for nothing NCsoft!

 

Posted

Quote:
Originally Posted by rjs108 View Post
This is completely outrageous. So, now instead of paying $15 a month to play, I will be pay twice that (including the cost of having to purchase Snow Leopard).
If they don't figure out a way to repatch for our current video cards, we're ****ed in a need-to-get-a-whole-nother-new-computer kind of way.

Triumph Lurker: mintmiki 50 emp/archer
basically, if you see a miki on Triumph, it's probably cute and it's probably me.

Huge thanks to cuppamanga and all the folks in the mac help forum for prolonging my borrowed time on this game.

 

Posted

Quote:
Originally Posted by mintmiki View Post
If they don't figure out a way to repatch for our current video cards, we're ****ed in a need-to-get-a-whole-nother-new-computer kind of way.
If it makes you feel better, I believe the orange hand cursor is a clue.

During early Mac beta the cursors had reversed RGB, and there were also issues with the mouse cursor jumping around.

At one point, both the cursor color and the cursor reliability issues were fixed, but then they both came back with this latest build. My guess is they switched code branches and ended up with some older code. At least I hope so, because that's easier to fix.

Manga @ Triumph
"Meanwhile In The Halls Of Titan"...Titan Network Working To Save City Of Heroes
Save Paragon City! Efforts Coordination

 

Posted

Quote:
Originally Posted by CuppaManga View Post
If it makes you feel better...

it does

Triumph Lurker: mintmiki 50 emp/archer
basically, if you see a miki on Triumph, it's probably cute and it's probably me.

Huge thanks to cuppamanga and all the folks in the mac help forum for prolonging my borrowed time on this game.

 

Posted

Quote:
Originally Posted by OneAboveAll View Post
I suddenly can not get my test server to run the last build on 10.5.8....Always get application not responding.
I had a mouse glitch, my friend said to re install it, as that fixed his, and now I'm having the same porblem you are. NCSoft hasn't given me any help yet.

 

Posted

Quote:
Originally Posted by dark_tempest0_0 View Post
I had a mouse glitch, my friend said to re install it, as that fixed his, and now I'm having the same porblem you are. NCSoft hasn't given me any help yet.
I doubt ncsoft will give anyone specific help - well actually there's 1 guy to which they told him to do something, which absolutely did nothing but change his mousecursor from white to black.

I pushed for replies for a few days - untill they told me they'd escalate my ticket to higher support, which was a polite way of them saying to me to stop mailing them.

Either they got no clue where the code (as cuppa mentioned above) is and with what to replace it. Or they're working on something else and can't be bothered helping us straight away. I hope it's the first one, but it's pretty sad at the moment.