Please run this file for us: CoH_Helper
There were a few driver versions that don't work well with CoH. It's possible you have one of those, and a simple update might fix you up.
i am also haveing the same issue, i ran that file here are the results.
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at August 30, 2009 22:00 (-05:00)
Operating System: Windows Vista™ Home Basic (6.0, Build 6000) (6000.vista_gdr.090302-1506)
System Manufacturer: emachines
System Model: W3623
BIOS: Default System BIOS
Central Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs), ~3.2GHz
Memory: 2044MB
.Net Memory Report: 717MB out of 2044MB available
Page File: 1170MB (3437MB currently in use)
C Drive: (WDC WD1600JS-22NCB1 ATA Device) 16115MB out of 144051MB (11%) free
D Drive: (WDC WD1600JS-22NCB1 ATA Device) 3601MB out of 8573MB (42%) free
E Drive: (TSSTcorp CD/DVDW TS-H652D ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6000.16386 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTS 250
Manufacturer / Chip: NVIDIA / GeForce GTS 250
Video Memory: 1778 MB
Driver Version: 8.15.0011.8618
Driver Date: 6/10/2009 6:33:00 PM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5334
Driver Date: 12/1/2006 4:38:00 PM
WMI Information
Motherboard Manufacturer: Intel Corporation
Motherboard Model: (empty)
Motherboard Product: D945GCCRG1
Motherboard Version: AAD86518-301
BIOS Manufacturer: Intel Corp.
BIOS Name: Default System BIOS
BIOS Version: GATEWA - 3f4
BIOS Release: 20070313000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 123938 bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
.\Texts\English\Menus has 2 files
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
Talos Maltalomar lvl 50 Rad/Rad Corrupter - Triumph Server
Arack BloodThrall lvl 50 BS/SR Scrapper - Triumph Server
Rose's Kiss Lvl 50 Mind/Nrg/Ice PermaDom - Triumph Server
Talos_M: upgrade to Vista SP2 (you're still on the basic, no-service-packs-at-all generic Vista), then try again.
Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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Talos,
Upgrade Vista to Service Pack 2. Use Windows Updates. You may have to install several updates and reboot and go back to Windows Updates more than once to get Service Pack 2 to show up. Since you don't even have Service Pack 1 installed, I've no idea how many updates you'll need to do in order to get SP2 to show.
Upgrade your Video Drivers. The 186.18 drivers were one of the drivers that caused this problem.
Your C drive is very low on free space, that can cause more problems for Windows and the swap file. Move what you can to the other drive or just clean up unneeded files.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
ok thx
Talos Maltalomar lvl 50 Rad/Rad Corrupter - Triumph Server
Arack BloodThrall lvl 50 BS/SR Scrapper - Triumph Server
Rose's Kiss Lvl 50 Mind/Nrg/Ice PermaDom - Triumph Server
I'm having the same problem with a brand new computer, and I am running SP2.
---System information gathered by CoH Helper version 0.1.1.8---
DxDiag gathered at September 2, 2009 19:21 (-04:00)
Operating System: Windows Vista Ultimate (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
System Manufacturer: Dell Inc.
System Model: Studio XPS 435MT
BIOS: Default System BIOS
Central Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 8182MB
.Net Memory Report: 6412MB out of 8182MB available
Page File: 14609MB (1802MB currently in use)
C Drive: (WDC WD5000AAKS-75A7B2 ATA Device) 410464MB out of 461515MB (88%) free
D Drive: (WDC WD5000AAKS-75A7B2 ATA Device) 7456MB out of 15359MB (48%) free
E Drive: (HL-DT-ST DVD+-RW GH50N ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Dell SP2008WFP(Digital)
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTS 240
Manufacturer / Chip: NVIDIA / GeForce GTS 240
Video Memory: 494 MB
Driver Version: 8.15.0011.8602
Driver Date: 5/28/2009 9:40:00 AM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5783
Driver Date: 2/24/2009 5:12:14 AM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5783
Driver Date: 2/24/2009 5:12:14 AM
Sound Device Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Driver File: RTKVHD64.sys
Driver Version: 6.00.0001.5783
Driver Date: 2/24/2009 5:12:14 AM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0R849J
Motherboard Version: A03
BIOS Manufacturer: Dell Inc.
BIOS Name: Default System BIOS
BIOS Version: DELL - 20090505
BIOS Release: 20090505000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Unknown (3)
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 19.20090716.3T
Installation Directory: C:\Program Files (x86)\City of Heroes
Mod files in the Data directory
No modifications found
Chariot, upgrade your video drivers. The entire 186.xx series of drivers were problematic with CoH.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
I keep trying to but when I do I get a message saying that the drivers are the latest. I downloaded the Vista 64-bit 190.62 drivers. The messages is "The NVIDIA Setup program could not locate any drivers that are compatible with your current hardware. Setup will now exit."
Download and install DriverSweeper but don't run it yet.
Uninstall your current video drivers.
Boot into Safe Mode.
Run DriverSweeper and remove any nVidia Display Drivers or Video Drivers it finds.
Reboot into Windows normally. Cancel any automatic driver installations.
Run the setup program for the 190.62 Vista 64-bit drivers. It does list the GTS 240 as a supported product.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
On a side note, I must admit to being a bit jealous. I bought my XPS 435MT in May and didn't have the option to go to an nVidia video card, only the ATI HD 4850 as an upgrade option then.
I'd have jumped all over an nVidia upgrade if it had been available.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Sadly, its a no go. I did as you said, booted into safe mode, ran DriveSweeper, rebooted, ran the driver setup file and got the same error.
Very peculiar. Also odd is that if I go to the Dell support site it lists no drivers for that video card, although I can see it if I try to configure a system.
I looked at the 185.85 driver page, but they don't list that card as being supported so I don't know what to suggest at this point.
Maybe put in a call to Dell support to see if they can find a way to get the drivers updated? I think the GTS 240 is a fairly new card since I hadn't seen it mentioned in any previous driver listings.
Perhaps one of the nVidia guru's will have a suggestion to resolve this. Sorry I can't be of more help than identifying the problem.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Yeah I tried downloading a couple of the older drivers but neither of them said it was compatible with my card.
I've been chatting with Dell support and having a hell of a time with them.
Thank you very much for your effort.
What you need is laptopvideo2go. These guys take official drivers and modify a special file that tells it what GPUs are compatible, then release them as ready-made laptop drivers.
This file is literally all that stands in your way. All nVidia GPUs use the same driver, and that file tells the driver what it can and cannot install on. Changing it is easy; but thanks to laptopvideo2go, you don't even have to do that.
Necrobond - 50 BS/Inv Scrapper made in I1
Rickar - 50 Bots/FF Mastermind
Anti-Muon - 42 Warshade
Ivory Sicarius - 45 Crab Spider
Aber ja, nat�rlich Hans nass ist, er steht unter einem Wasserfall.
Necroton, thank you! That finally worked!
For anyone else having this problem, this is exactly where I went -
http://forums.laptopvideo2go.com/top...-64bit-nvidia/
Downloaded the driver and extracted its contents, then downloaded the INF file and replaced the one in the driver folder, installed the driver, rebooted, and presto! I've now got the 190.62 driver and CoH runs like a charm. 
Thanks again to everyone who supported me through this trying time. 
Quote:
I am getting this same problem for my Drivers, i have deleted manually about half of my hard drive all the programs i dont need. I guess when i get a chance i will try the sweeper program.|
Originally Posted by Chariot
I keep trying to but when I do I get a message saying that the drivers are the latest. I downloaded the Vista 64-bit 190.62 drivers. The messages is "The NVIDIA Setup program could not locate any drivers that are compatible with your current hardware. Setup will now exit."
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also i have updated to the SP2
good thing this is just the test server if it was the other servers i would be a very unhappy camper , but i like the Test server as well to check out all the new toys and plan for them on live hehe.
thanks for all your suggestions to fix these problems.
Talos Maltalomar lvl 50 Rad/Rad Corrupter - Triumph Server
Arack BloodThrall lvl 50 BS/SR Scrapper - Triumph Server
Rose's Kiss Lvl 50 Mind/Nrg/Ice PermaDom - Triumph Server
i click on COH, click okay next, i agree. it has the little load strip then the game seems to load. after it loads i hear sound, but i dont see anything. i can hit enter and hear the game respond with a noise but i just see a black screen. i have 4g ram, Geforce gtx9800 and windows 7. have no problem running any other games.
whats the deal!!?