Low framerate when graphics options open
By
Balorn,
Posted on: 2009-07-23 19:35 in ALL ACCESS Gameplay Technical Issues Bugs
Post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.
Then, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
OK, was hoping someone knew something off hand before posting the walls of text, but here they are if anyone wants to look over them. This is for my notebook (I'm at work now and can't post the one for my desktop until tomorrow morning).
<font class="small">Code:[/color]<hr /><pre>CoH Helper log: </pre><hr />---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at July 23, 2009 21:54 (-05:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
System Manufacturer: Dell Inc.
System Model: Vostro 1500
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A01
Central Processor: Intel(R) Core(TM)2 Duo CPU T5470 @ 1.60GHz (2 CPUs), ~1.6GHz
Memory: 4096MB
.Net Memory Report: 2479MB out of 4094MB available
Page File: 6366MB (1819MB currently in use)
A Drive: (Hitachi HTS541616J9SA00 ATA Device) 70MB out of 99MB (70%) free
C Drive: (Hitachi HTS541616J9SA00 ATA Device) 42025MB out of 152524MB (27%) free
D Drive: (TSSTcorp DVD+-RW TS-L632H ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7100.0000 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8600M GT
Manufacturer / Chip: NVIDIA / GeForce 8600M GT
Video Memory: 2033 MB
Driver Version: 8.15.11.8603
Driver Date: 5/27/2009 4:04:00 PM
Driver Language: English
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7100.0000
Driver Date: 4/21/2009 11:15:37 PM
Sound Device Description: Headset Earphone (Bluetooth Hands-free Audio)
Driver File: {0.0.0.00000000}.{9192e457-fd20-40e6-9313-d1b743983972}
Driver Version:
Driver Date: 1/1/0001 12:00:00 AM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0WY040
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A01
BIOS Version: DELL - 27d70802
BIOS Release: 20070802000000.000000+000
Registry Information for Current User
Resolution: 1440x848
3D Resolution: 1440x848 (Not using renderscale)
Full Screen: No
Maximized: Yes
Screen Position: 0, -18
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.343
Music Sound Volume: 0.000
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 90900 bytes/second
Current Game Version: 19.20090702.5T2
Installation Directory: C:\Users\Balorn\Progs\City of Heroes
Mod files in the Data directory
. has 4 files
.\.svn has 3 files
.\.svn\text-base has 3 files
.\scenes\.svn has 2 files
.\scenes\skies has 3 files
.\scenes\skies\.svn has 2 files
.\scenes\skies\.svn\text-base has 3 files
.\sound\.svn has 2 files
.\sound\Ogg\.svn has 2 files
.\sound\Ogg\FrontEnd has 2 files
.\sound\Ogg\FrontEnd\.svn has 2 files
.\sound\Ogg\FrontEnd\.svn\prop-base has 2 files
.\sound\Ogg\FrontEnd\.svn\text-base has 2 files
.\texture_library\GUI\Icons\Powers has 96 files
.\texture_library\MAPS\city has 2 files
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files
<font class="small">Code:[/color]<hr /><pre>HijackThis log: </pre><hr />Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:46:34 PM, on 7/23/2009
Platform: Unknown Windows (WinNT 6.01.3004)
MSIE: Internet Explorer v8.00 (8.00.7100.0000)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Google\Google Talk\googletalk.exe
C:\Program Files (x86)\MWSnap\MWSnap.exe
C:\Program Files (x86)\Dropbox\Dropbox.exe
C:\Program Files (x86)\Hamachi\hamachi.exe
C:\Program Files (x86)\OpenDNS Updater\OpenDNS Updater.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Silicon Image\57xx SteelVine\SteelVineManager.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mids Hero Designer\Hero Designer.exe
C:\Program Files (x86)\Notepad++\notepad++.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 8.0 for Windows Workstations\avp.exe"
O4 - HKLM\..\Run: [OpenDNS Update] "C:\Program Files (x86)\OpenDN
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [57xxSteelVine] C:\Program Files (x86)\Silicon Image\57xx SteelVine\SteelVineManager.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files (x86)\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [MWSnap] "C:\Program Files (x86)\MWSnap\MWSnap.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: Dropbox.lnk = C:\Program Files (x86)\Dropbox\Dropbox.exe
O4 - Startup: hamachi.lnk = C:\Program Files (x86)\Hamachi\hamachi.exe
O4 - Startup: OpenDNS Updater.lnk = C:\Program Files (x86)\OpenDNS Updater\OpenDNS Updater.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 8.0 for Windows Workstations\ie_banner_deny.htm
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 8.0 for Windows Workstations\scieplgn.dll
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{48C88AF4-569B-49B1-B1B1-D1B863E6593A}: NameServer = 208.67.222.222,208.67.220.220
O17 - HKLM\System\CCS\Services\Tcpip\..\{F2F0943F-791A-4332-9618-1F76CA98246D}: NameServer = 208.67.222.222 208.67.220.220
O20 - AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~1.0FO\adialhk.dll
O23 - Service: 57xx SteelVine (57xx SteelVine Manager) - Unknown owner - C:\Program Files (x86)\Silicon Image\57xx SteelVine\SteelVine.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Kaspersky Anti-Virus 8.0 (AVP) - Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 8.0 for Windows Workstations\avp.exe
O23 - Service: DisplayLinkManager (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 7746 bytes
Tech support IRL, CLR/DRU/MED/WHM/PRI/DEF. Hmm, I sense a pattern...
S 80% E 80% A 40% K 0%
A few of my alts
186.03 driver version is problematic.
I'd recommend using the 185.85 drivers here instead.
EDIT: Also, the section below seems to indicate a corrupt driver installation.
[ QUOTE ]
Sound Device Description: Headset Earphone (Bluetooth Hands-free Audio)
Driver File: {0.0.0.00000000}.{9192e457-fd20-40e6-9313-d1b743983972}
Driver Version:
Driver Date: 1/1/0001 12:00:00 AM
[/ QUOTE ]
I'd uninstall the device, reboot and try to get the drivers to install cleanly. You can run CoH Helper again and look for that entry to see if it is working right. If it is you'll see a real date there.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Was actually running the 185 drivers to start with, and updated to the 186 hoping it would fix this issue.
Tech support IRL, CLR/DRU/MED/WHM/PRI/DEF. Hmm, I sense a pattern...
S 80% E 80% A 40% K 0%
A few of my alts
[ QUOTE ]
Also, the section below seems to indicate a corrupt driver installation.
[ QUOTE ]
Sound Device Description: Headset Earphone (Bluetooth Hands-free Audio)
Driver File: {0.0.0.00000000}.{9192e457-fd20-40e6-9313-d1b743983972}
Driver Version:
Driver Date: 1/1/0001 12:00:00 AM
[/ QUOTE ]
I'd uninstall the device, reboot and try to get the drivers to install cleanly. You can run CoH Helper again and look for that entry to see if it is working right. If it is you'll see a real date there.
[/ QUOTE ]
It's possible it's corrupt, or it may be because I didn't have the headset turned on when I ran this. However, this problem has been happening longer than I've had the headset, and my desktop doesn't have bluetooth at all, let alone a bluetooth headset.
Tech support IRL, CLR/DRU/MED/WHM/PRI/DEF. Hmm, I sense a pattern...
S 80% E 80% A 40% K 0%
A few of my alts
Try rolling back to the 181 drivers. I'm still seeing some oddities over that number on win7 RC1 boxes.
Might grab a copy of tweakCOH and work through the nvidia guide to see if you've got a setting combo that just isnt making the driverset happy.
Do you see this issue when you play in full screen? Are you running with Aero on or off? Are you running single or multi account?
Happens in both windowed and full screen, single account, aero is on, I'll try it off and with the earlier drivers later tonight.
Tech support IRL, CLR/DRU/MED/WHM/PRI/DEF. Hmm, I sense a pattern...
S 80% E 80% A 40% K 0%
A few of my alts
Can't go back to 181 drivers on my notebook - the win7-64 nvidia drivers for notebooks don't have that option. I tried disabling aero (actually all visual effects, which made it look like win2k) and that didn't make any difference at all.
Tech support IRL, CLR/DRU/MED/WHM/PRI/DEF. Hmm, I sense a pattern...
S 80% E 80% A 40% K 0%
A few of my alts
You can try going forward to the latest drivers that came out just a few days ago. I have heard a few times that people's framerates get slammed hard on the graphics options tab, though, over the past year plus. I kinda doubt that changing drivers is going to do anything for you.
What you might try doing is starting in Safe mode. This will floor all your graphics settings. That *should* at least make it so the graphics option tab is usable. Then just increase settings one by one. If something kills your framerate bad, set it back to the low setting.
Another option would be to go into a mission alone and face a wall or the floor. That should send your framerate up a ton so even dividing it by 40 will still be usable.
Incidentally, this is still happening in Issue 16 open beta, on Win7 RTM. I can look at the ground and time my clicks and set the options if I need to change them, but it's still both very odd and somewhat annoying.
Tech support IRL, CLR/DRU/MED/WHM/PRI/DEF. Hmm, I sense a pattern...
S 80% E 80% A 40% K 0%
A few of my alts
I'm having a rather odd issue on both the computers I play on.
Nearly all the time, the game runs fine. However, when I go to Options and go to the Graphics And Audio tab, as long as it's on that tab my framerate drops to about 1/40th what it normally is, making it nearly impossible to adjust any settings. Once I navigate away from the tab, it works fine.
This happens on both my notebook (core 2 duo, geforce 8600M, 4G ram) and my desktop (core i7, geforce 260, 6G ram).
Both systems are running Windows 7 64-bit RC (build 7100) with all updates.
I've tried both 185 and 186 nvidia drivers and that doesn't seem to make any difference.
I tried the registry fix (tdrdelay, etc) in the sticky, and that didn't have any effect that I saw.
This happens on my home cable modem, a friend's DSL, and using a tethered cell phone.
Anyone have any ideas? I wasn't able much else to try.
Tech support IRL, CLR/DRU/MED/WHM/PRI/DEF. Hmm, I sense a pattern...
S 80% E 80% A 40% K 0%
A few of my alts