Help Video Card Went out or something?
By
Eislor,
Posted on: 2009-07-23 17:45 in ALL ACCESS Gameplay Technical Issues Bugs
First, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.
Second, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Insane, I went and downloaded the new drivers and my computer is "fixed." -- Is this a problem I should worry about or perhaps it was a one time thing?
Probably your system picked up a driver through windows update that it sneezed at. I dont think I'd be concerned if your cohhelper and hijackthis logs are clean and you have a current AV.
Nope it broke again, I double clicked device manager and it crashed and now I am back to square one...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:00:21 PM, on 7/23/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O13 - Gopher Prefix:
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Servic
Awaiting CoH Helper logs.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
[ QUOTE ]
Awaiting CoH Helper logs.
[/ QUOTE ]
Clicking the link goes to a page where the download is then clicking the download doesn't do anything.
Really? Are you using Firefox or IE? If it's Firefox you may need to right-click the download link and do the Save Link As ... dance.
Edit: Works for me in IE and Firefox just by clicking the link. Firefox asks me what I want to do and gives the option of Save File or Cancel.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
[ QUOTE ]
Really? Are you using Firefox or IE? If it's Firefox you may need to right-click the download link and do the Save Link As ... dance.
Edit: Works for me in IE and Firefox just by clicking the link. Firefox asks me what I want to do and gives the option of Save File or Cancel.
[/ QUOTE ]
Odd now it worked:
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at July 23, 2009 19:18 (-07:00)
Operating System: Windows Vista Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
System Manufacturer: EVGA__
System Model: nForce 750i SLI
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 2814MB
.Net Memory Report: 2077MB out of 2813MB available
Page File: 5134MB (697MB currently in use)
C Drive: (ST350063 0AS SCSI Disk Device) 432978MB out of 476937MB (90%) free
D Drive: (HL-DT-ST DVD-RAM GSA-H55L ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 9800 GX2
Manufacturer / Chip: NVIDIA / GeForce 9800 GX2
Video Memory: 1651 MB
Driver Version: 8.15.0011.9038
Driver Date: 7/14/2009 11:54:00 AM
Driver Language: English
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 4/10/2009 9:43:02 PM
Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 4/10/2009 9:43:02 PM
Sound Device Description: Digital Output Device (HDMI) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 4/10/2009 9:43:02 PM
WMI Information
Motherboard Manufacturer: EVGA
Motherboard Model: (empty)
Motherboard Product: nForce 750i SLI
Motherboard Version: 1
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: EVGA - 42302e31
BIOS Release: 20080707000000.000000+000
Registry Information for Current User
Resolution: 1280x1024
3D Resolution: 1280x1024 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No
Physics Quality: Very High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: 4x
Anisotropic Filtering: 16x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Gamma Correction: 0.595
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 2089997 bytes/second
Current Game Version: 19.20090702.5T2
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found
Uninstall drivers, boot to Safe Mode, run DriverSweeper, boot to normal mode, don't let windows install any drivers, install these 185.85 drivers.
Also, if it were me, I'd drop the Physics Quality to High since there is no Ageia PhysX card installed.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
[ QUOTE ]
Uninstall drivers, boot to Safe Mode, run DriverSweeper, boot to normal mode, don't let windows install any drivers, install these 185.85 drivers.
Also, if it were me, I'd drop the Physics Quality to High since there is no Ageia PhysX card installed.
[/ QUOTE ]
Two Questions:
1) What is driver sweep?
2) How do I prevent windows from installing drivers? It does it automatically?
3) How do I get to safemode in vista?
1. DriverSweeper
2. Click Cancel on every New Hardware wizard that comes up. If you've gotten rid of all of the nVidia video drivers using DriverSweeper it shouldn't autoload any drivers since they won't be there.
3. Same as XP, during boot process press the F8 key rapidly until you get the menu.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
What categories of things should I delete with driver sweeper? Also windows keeps auto-installing the drivers it doesn't even ask me if I want them.
nVidia Video drivers or Display drivers. When you get rid of the old drivers with DriverSweeper, there won't BE any drivers to autoinstall.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
[ QUOTE ]
nVidia Video drivers or Display drivers. When you get rid of the old drivers with DriverSweeper, there won't BE any drivers to autoinstall.
[/ QUOTE ]
Well so far its been working thanks. Should I still call technical support? (Evga)
Well it worked fine for a few hours then it crashed again. Any idea?
I'm curious what the GPU temp is doing.
Ultimus, The MB you are using, nForce 750i SLI, is known for video corruption and crashes. EVGA has updated their BIOS several times to try to address the problem, the last release was 03/16/2009. I'd say contact EVGA support and see what they can do for you. Sorry I don't have any other suggestions.
Edit: When I google searched this problem all the specific cases I saw were 9xxx series cards which might explain why you didn't see this until you replaced your 8800 with the 9800. That doesn't mean all 8800 cards are safe or all 9xxx cards are bad, out of hundreds of posts I read 3 and they were 9xxx cards. EVGA support should be able to give you more info than me doing a half hour goggle search.
"I used to make diddly squat, but I've been with the company for 16 years and have had plenty of great raises. Now I just make squat" -- Me
Pediatric brain tumors are the #1 cause of cancer related deaths in children.
potential solution for you. no promises. it references evga's inability to help officially, but a tech pointed someone in a right direction for them. caveat emptor.
http://www.overclock.net/nvidia/3322...issue-fix.html
Kittens give Morbo gas.
Well I called them today and they want me to RMA it. So I am sending it in and we will see what happens.
Btw, here is an example of what was going on. This was from my camera phone, low quality but all that flickering is from the card not my phone:
Youtube URL
So I was playing the game when my screen went black. I was forced to restart my computer and now my video card is disabled. I use Windows Vista (And I haven't installed new drivers). My video card is a 9800 Gx2 Nvidia card. Currently I am trying to install different drivers.
When my computer loads up my card is disabled now. Device Manager is reporting a "!" symbol next to the card and it says:
Windows has stopped this device because it has reported problems. (Code 43)
Any idea what I can do?