Loading screen "freezing" when loading into RV!


houtex

 

Posted

While using my main computer, anytime I zone into RV, the loading bar stops about 1/4 through and sits. If I dont click anything, it will take 2 minutes to load in vs my usualy 10 second loading times. It does not matter if its from Grandville, Atlas Park, or from the supergroup base.

When i try to click on the screen, it goes white and then I get a popup that says "City of Heroes is not responding:" You can then choose to wait for city of heroes to respond or to exit program. So I click "wait for CoH to respond" and it takes 2 minutes. While this is not a huge setback, it does seem odd that it does this to me.

While asking one day in RV, I got one other response that it happened to someone else, but before I could ask him his operating system, he logged.

This only happens on my main gaming computer, which is running Windows Vista. My older computer has Windows XP and has no such problem loading into RV. Any suggestions on what is causing this?


 

Posted

How about starting with the common solutions sticky and then posting your system details ala Hijackthis and cohhelper as suggested?


 

Posted

Alright I tried safemode and it made no difference for me. Here is the hijack this info, I am having trouble downloading COH HELPER (not city of data ) atm, hopefully I'll have it up soon.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:12:44 PM, on 7/22/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18248)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\NETGEAR\WG111v2\WG111v2.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mids Hero Designer\Hero Designer.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=5...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Games.com Toolbar Loader - {68cea364-fb00-4144-9ba5-45b2e330e2f3} - C:\Program Files\Games.com Toolbar\gamestb.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\ swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: NetAssistantBHO - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files\My.Freeze.com Toolbar\NetAssistant.dll (file missing)
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O3 - Toolbar: Games.com Toolbar - {1e01c8ad-95bb-498a-8cac-70fd1348936f} - C:\Program Files\Games.com Toolbar\gamestb.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [1194862116] C:\PROGRA~1\eGames\PUZZLE~1\Register\EGAMES~1.EXE /r "C:\PROGRA~1\eGames\PUZZLE~1\Register\EGAMES~1.rpd "
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1205748333\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\Owner\AppData\Local\Temp\fccdeedA.dll,#1
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\clayton\AppData\Local\Temp\khfFVLEv.dll,c
O4 - HKCU\..\Run: [antivirus-2008pro.exe] C:\Program Files\Antivirus 2008 PRO\antivirus-2008pro.exe
O4 - HKCU\..\Run: [EA Core] C:\Program Files\Electronic Arts\EADM\Core.exe -silent
O4 - HKCU\..\Run: [lphclkwj0enbp] C:\Windows\system32\lphclkwj0enbp.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [EPSON NX100 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIE DA.EXE /FU "C:\Windows\TEMP\E_S34A.tmp" /EF "HKCU"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NETGEAR WG111v2 Smart Wizard.lnk = ?
O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - <a href="res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000" target="_blank">res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000</a>
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache...etup1.0.1.1.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://myspace.oberon-media.com/gameshel...ploader_v10.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Boonty Games - BOONTY - C:\Program Files\Common Files\BOONTY Shared\Service\Boonty.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: KwinzySrch Service - Unknown owner - C:\ProgramData\KwinzySrch\kwinzy127.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: SCM_Service - Unknown owner - C:\Windows\System32\WinService.exe
O23 - Service: Wyyo Service - Unknown owner - C:\ProgramData\Wyyo\wyyo133.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12706 bytes


 

Posted

CoH Helper output would be more helpful than anything City of Data could provide I believe.

That said, update Vista to SP2 through Windows Updates. If SP2 isn't showing, you'll need to install the updates that are there and keep going back until SP2 is shown.

Also, you've got a whooooole lot of unneeded programs running at startup. Look at all of those 04 entries. Most are not needed to run at startup, only when called.

One last thing, download Malwarebytes Anti-Malware, install it, update it, and run a scan, remove anything it finds. You have at least one piece of malware easily visible (Antivirus 2008 PRO).

If you are running WindowBlinds or a similar skinning program, set it so that it doesn't affect CoH.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Just realized that when I used hijack this, I had mids hero designer up and I also had a few internet windows of CoH forums.

I got the CoH helper to DL, here is the info:

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at July 22, 2009 20:22 (-05:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
System Manufacturer: Compaq-Presario
System Model: GX618AA-ABA SR5350F
BIOS: BIOS Date: 11/20/07 20:30:00 Ver: 5.18
Central Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 2038MB
.Net Memory Report: 1132MB out of 2038MB available
Page File: 2946MB (1386MB currently in use)
C Drive: (ST3360320AS ATA Device) 228050MB out of 333827MB (68%) free
D Drive: (ST3360320AS ATA Device) 1300MB out of 9569MB (13%) free
E Drive: (TSSTcorp CDDVDW TS-H653N ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: HP w17e Wide LCD Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Intel(R) 82945G Express Chipset Family
Manufacturer / Chip: Intel Corporation / Intel(R) 82945G Express Chipset Family
Video Memory: 256 MB
Driver Version: 7.14.0010.1461
Driver Date: 3/25/2008 9:44:28 AM
Driver Language: English

Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 2:36:49 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: Lancaster8
Motherboard Version: 1.04
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 11/20/07 20:30:00 Ver: 5.18
BIOS Version: HPQOEM - 11000720
BIOS Release: 20071120000000.000000+000

Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No

Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: None
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Lowest

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 0.609
Entity Detail Level: 0.834
Shadows Enabled: No
Gamma Correction: 0.590
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 522205 bytes/second
Current Game Version: 19.20090702.5T2
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 34 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files


 

Posted

The Intel 945G is supported but your video driver is very old. Unfortunately, it's unlikely that HP/Compaq has an updated video driver for it. I'd recommend checking to be sure and if a newer driver is available, install it. While you are there, check for an updated audio driver as well.

Turn down your Physics quality. It should only be set to Very High with the Ageia PhysX card installed, and the laptop doesn't have it. I'd actually set it to the lowest setting to start and see if that improves your RV loading, and if it does work your way slowly upward. At the same time, I'd lower the World Detail to Low or Medium and drop the Maximum Particles to 25050.

And of course, the stuff in my previous post.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

[ QUOTE ]
CoH Helper output would be more helpful than anything City of Data could provide I believe.

That said, update Vista to SP2 through Windows Updates. If SP2 isn't showing, you'll need to install the updates that are there and keep going back until SP2 is shown.

Also, you've got a whooooole lot of unneeded programs running at startup. Look at all of those 04 entries. Most are not needed to run at startup, only when called.

One last thing, download Malwarebytes Anti-Malware, install it, update it, and run a scan, remove anything it finds. You have at least one piece of malware easily visible (Antivirus 2008 PRO).

If you are running WindowBlinds or a similar skinning program, set it so that it doesn't affect CoH.

[/ QUOTE ]

If I may note, I know very little about computers.

1. I meant to say COH Helper, edited to fix mistake in last post.

2. I do not know how to close those background programs, because I know nothing about computers.

3. I am currently running Avast anti virus and do weekly scans.

4. I have no idea what WindowBlinds is, or if I have it.


 

Posted

And if I may note, this ONLY happens when I zone into RV. I have gone to every zone in the game and this is the only one with problems.


 

Posted

1. No harm, no foul. We all had to start somewhere.

2. I'll see if I can summon houtex or one of the other gurus for assistance with closing out all those startup programs. My brain is getting fuzzy enough that I don't trust myself for giving those instructions right now.

3. Ok. Avast is an anti-virus. It isn't a spyware blocker or remover.
Malwarebytes Anti-Malware is designed specifically to get rid of spyware, and the one I listed is a very nasty one with several variations that all look and act similarly. Malwarebytes will remove it. No need to buy the program, the free version will work for what you need.

4. I'll let one of the other gurus see if they spot it in your HijackThis log. I'm not sure what all the variations are that some OEM's such as Compaq call it. Heck, right now I can't even remember what Dell calls it, and I just removed it from my new computer a bit over a month ago.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

I feel like an idiot coming here...I know 80 percent of the words you use

I will be sure to DL the free version of the program you suggested.

Hopefully when I close those programs I will stop getting extreme lag in invasions and Rikti raids? My computer was brand new a year ago I don't see how I'm lagging so much during those events >.>


 

Posted

Well, while it is supported, that video card is not one of the best for gaming. It is one of the few Intel Graphics cards that IS listed as being supported.

But that's kinda like saying that the game will run on 512 Mb of RAM. It will run, technically, but it won't be very enjoyable.

Considering the video card you have, you want as little running as possible while gaming.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

So I hear. I was under the impression that I had an nvidia videocard. Any clue how much it would cost to upgrade?

Hopefully if somone could be so kind to inform me on how to close these programs that I cannot see it could relieve me of some lag.

Any clue as to why I would only freeze up when going into RV?


 

Posted

It "looks" like you hae a Compaq SR5350F desktop computer. That computer has an empty PCI-e x16 slot, but I can't find any information on the power supply.

Without knowing what the power supply is, it's difficult to know what it will handle.

You may be able to find out what size and type of power supply you have, and possibly what video cards your computer will handle, by calling Compaq/HP Technical Support.

I'm not certain, but I think there was an issue with RV being more graphically intensive than most other zones, but I can't remember. It may have been Grandville I'm thinking of. Right now I just can't remember for sure.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

I believe that is grandville based on the fact that in RV I have no unusual lag but in GV I have twice the lag I normally have, I believe it has something to do with all those webs and underground tunnels.


 

Posted

Well, if you really think its GV related, which I'm not sure of since when zoning IN your loading the RV map, you could try /unloadgfx right before you hit the RV portal.


 

Posted

Yeah, Grandville was the one I was thinking of, just couldn't get my brain to function fully that late at night.

Using the /unloadgfx right before zoning into RV may be of some help.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

I was summoned?

Oh, well, first off... Got a few malware/trojan/keylogger/scareware/etc bad things (tm) in there...
O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\Owner\AppData\Local\Temp\fccdeedA.dll,#1
O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\clayton\AppData\Local\Temp\khfFVLEv.dll,c
O4 - HKCU\..\Run: [antivirus-2008pro.exe] C:\Program Files\Antivirus 2008 PRO\antivirus-2008pro.exe
O4 - HKCU\..\Run: [lphclkwj0enbp] C:\Windows\system32\lphclkwj0enbp.exe
O23 - Service: KwinzySrch Service - Unknown owner - C:\ProgramData\KwinzySrch\kwinzy127.exe
C:\Windows\System32\WinService.exe
O23 - Service: Wyyo Service - Unknown owner - C:\ProgramData\Wyyo\wyyo133.exe

Definitely need AntiMalware as stated before, download, update, and FULL SCAN. Do whatever the nice program says to do after.

And... not to be too paranoid... I might be changing passwords **AFTER** I got rid of these things on all bank, credit card, game, facebook, email...etc... whatever you type in accounts and passwords on this computer with.

---

Now then:

Using MSConfig (Start, Run, MSConfig) You can hit the Startup and Service tabs to find and uncheck different programs to see if they help your situation, and if so, and they don't interfere with other normal operations of the computer, you can leave them off.

I'd probably be taking these out:
O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [1194862116] C:\PROGRA~1\eGames\PUZZLE~1\Register\EGAMES~1.EXE /r "C:\PROGRA~1\eGames\PUZZLE~1\Register\EGAMES~1.rpd "
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1205748333\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [EA Core] C:\Program Files\Electronic Arts\EADM\Core.exe -silent
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: NETGEAR WG111v2 Smart Wizard.lnk = ?
O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Boonty Games - BOONTY - C:\Program Files\Common Files\BOONTY Shared\Service\Boonty.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

Not real sure, probably would leave it... maybe... I dunno... whatever...
O23 - Service: SCM_Service - Unknown owner - O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

---

Just for conversational purposes only, this always bugs me:
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

But I don't know if it's legit or not. Supposed to be a windows dll... I'm not saying it's right, but I ain't sayin' it's wrong... it's just weird, I think.

Also for conversational purposes... Sonic, do you have remnants of Symantec Norton AntiVirus or is it that you have Winfax or some other Symantec Product? If not, you might want to also uninstall Live Update and/or any Symantec listed in the Add/Remove programs list, as it's cluttering up things too. I left them out of the MSConfig list because I don't know if they're legitimate for your needs.

And finally... Do you have both an Epson and an HP printer? If so, fine, no further action. If, however, one of them is no longer in the mix, you need to uninstall those as well from the Add/Remove programs list.

Sorry, Programs and Features list. That is so... STUPID... of Microsoft.

/"I know engineers. They love to change things." - Dr. Leonard McCoy, Chief Medical Officer, USS Enterprise NCC-1701, Star Trek: The Motion Picture


August 31, 2012. A Day that will Live in Infamy. Or Information. Possibly Influence. Well, Inf, anyway. Thank you, Paragon Studios, for what you did, and the enjoyment and camaraderie you brought.
This is houtex, aka Mike, signing off the forums. G'night all. - 10/26/2012
Well... perhaps I was premature about that whole 'signing off' thing... - 11-9-2012

 

Posted

I never posted back on this, but I just did the malware full scan, MSconfugratoin thing and got alot of programs NOT running. I am running with everything on High (world, character, particles), have particle bar all the way up, character bar all the way up, and world bar almost all the way up...and NO LAG! I can't wait to do rikti raids without this lag...hopefully I will be able to load into RV!

Thanks abunch to everyone who helped, and I suggest EVERYONE do this if you have any lag issues, it has made this game look like new again!

Thanks again everyone