Interesting Interaction With Customer Support

So I'm running the first mission of the Ghost Widow patron arc on Victory yesterday, and I cleared the map (and clicked the glowie) but the mission did not complete. I fired up a petition and waited patiently for CS.

A short while goes back and I get a response from a GM asking if I still needed help. Here's where the fun starts.

I replied to the tell stating that I did still need help and explained the issue.

A few seconds go by and the GM asks again if I need help and if I am getting his tells.

I respond again.

He then posts -the same thing- in local chat and also adds in that my character may be unresponsive or AFK.

I respond in local chat.

And still nothing. And then he leaves.

Has anyone ever encountered something like that before?

[ @Zombie Fryer ][ @Zombie Smasher ]
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Twitter: @ZFLikesNachos Save City of Heroes (Titan Network) [Successful "The Really Hard Way" runs: 4] [Click ^]

I haven't had this happen to me but I have read about it happening to others. My guess is he had Villain chat turned off, that was the case in the other scenarios.

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I haven't had this happen to me but I have read about it happening to others. My guess is he had Villain chat turned off, that was the case in the other scenarios.

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This happens often.

Now the GMs hate villains!


Actually, send a PM to Nivienne about it... this is starting to become too common.

A workaround is to use a global channel and ask a hero to send a /tell to the GM to enable their hero chat.

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I haven't had this happen to me but I have read about it happening to others. My guess is he had Villain chat turned off, that was the case in the other scenarios.

[/ QUOTE ]

This happens often.

Now the GMs hate villains!


Actually, send a PM to Nivienne about it... this is starting to become too common.

A workaround is to use a global channel and ask a hero to send a /tell to the GM to enable their hero chat.

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Couldn't you get the global name of the GM and send them a global tell?

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I haven't had this happen to me but I have read about it happening to others. My guess is he had Villain chat turned off, that was the case in the other scenarios.

[/ QUOTE ]

This happens often.

Now the GMs hate villains!


Actually, send a PM to Nivienne about it... this is starting to become too common.

A workaround is to use a global channel and ask a hero to send a /tell to the GM to enable their hero chat.

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Couldn't you get the global name of the GM and send them a global tell?

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Hmmm... interesting... need to try this.

Honestly I don't know why the GMs don't use global tells anyway.

Quote:

Originally Posted by Dispari I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

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Honestly I don't know why the GMs don't use global tells anyway.

[/ QUOTE ] This.. it would make it easier to communicate about an issue after switching characters... instead of using the longer process of waiting for an e-mail.