"Game currently Unavailable
By
Eislor,
Posted on: 2009-07-08 16:23 in ALL ACCESS Gameplay Technical Issues Bugs
also, i am running vista if that helps
Download CoHelper and post the results. That's your best option if you other players being able to help you. But, first thing that comes to mind to me is check your firewall and make sure the ports the game uses are open. I'm pretty sure there is a stickied thread about firewalls and such causing similar problems.
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at July 8, 2009 22:38 (-05:00)
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.090302-1506)
System Manufacturer: Hewlett-Packard
System Model: HP G60 Notebook PC
BIOS: PhoenixBIOS 4.0 Release 6.1
Central Processor: AMD Turion Dual-Core RM-75 (2 CPUs), ~2.2GHz
Memory: 2814MB
.Net Memory Report: 1817MB out of 2813MB available
Page File: 4421MB (1415MB currently in use)
C Drive: (TOSHIBA MK3255GSX ATA Device) 198702MB out of 294058MB (67%) free
D Drive: (TOSHIBA MK3255GSX ATA Device) 1864MB out of 11181MB (16%) free
E Drive: (HL-DT-ST DVDRAM GT20L ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8200M G
Manufacturer / Chip: NVIDIA / GeForce 8200M G
Video Memory: 1394 MB
Driver Version: 7.15.0011.7614
Driver Date: 7/11/2008 1:31:00 PM
Driver Language: English
Sound Device Description: Speakers (Conexant High Definition SmartAudio 221)
Driver File: CHDRT32.sys
Driver Version: 4.58.0000.0000
Driver Date: 6/5/2008 11:58:42 AM
WMI Information
Motherboard Manufacturer: Wistron
Motherboard Model: (empty)
Motherboard Product: 303C
Motherboard Version: 08.54
BIOS Manufacturer: Hewlett-Packard
BIOS Name: PhoenixBIOS 4.0 Release 6.1
BIOS Version: HPQOEM - 6040000
BIOS Release: 20090520000000.000000+000
Registry Information for Current User
Resolution: 2147483647x2147483647
3D Resolution: -2147483648x-2147483648 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: Unknown, Unknown
Refresh Rate: UnknownHz
Vertical Sync Enabled: No
Physics Quality: Unknown (2147483647)
Maximum Particles: Unknown
Max Particle Fill? Unknown
Physics Card Enabled: No
Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (2147483647)
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (2147483647)
World Texture Level: Unknown (2147483647)
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): Unknown
Entity Detail Level: Unknown
Shadows Enabled: No
Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: Unknown
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown
Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 18.20081210.10T4
Installation Directory: c:\program files\steam\steamapps\common\city of heroes
Mod files in the Data directory
No modifications found
I opened all my firewall ports already and it still wont launch
Try not using steam, and instead download the updater from here:
ftp://client.coh.com/US/
specifically, this one:
ftp://client.coh.com/US/CohUpdater.exe
Download it to your DESKTOP, or a folder made for it on the desktop (important to NOT run it from the City of Heroes install location) and run it from there.
Hopefully, that should fix you up, because Steam is not needed to run Co*... as far as I can tell... as I don't run it.
August 31, 2012. A Day that will Live in Infamy. Or Information. Possibly Influence. Well, Inf, anyway. Thank you, Paragon Studios, for what you did, and the enjoyment and camaraderie you brought.
This is houtex, aka Mike, signing off the forums. G'night all. - 10/26/2012
Well... perhaps I was premature about that whole 'signing off' thing... - 11-9-2012
Whereever you got it from it's in need of serious updating.
[ QUOTE ]
Current Game Version: 18.20081210.10T4
[/ QUOTE ]
We are currently on 19.20090619.5T2
Follow houtex's instructions and the game should update itself to the proper version.
Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components
Tempus unum hominem manet
Roger, thanks for the help guys!
WAIT!
Do not install CoH onto your windows drive, you'll save yourself some headaches that way.
"I used to make diddly squat, but I've been with the company for 16 years and have had plenty of great raises. Now I just make squat" -- Me
Pediatric brain tumors are the #1 cause of cancer related deaths in children.
OMG, NOOOOOOOOOOOoooooooo........!
It's been installed on my windows drive since '05... so...
Oh, the updater. No, it's ok, I'm not tellin' him to install it there on the desktop, I'm tellin' him to download the *updater* to it, or a folder in it.
Correct, DO NOT install it to the desktop. Let it install wherever it might, it'll probably work better that way. Typically C:\Program Files\City of Heroes. Although you could change it, that'd be totally up to you.
August 31, 2012. A Day that will Live in Infamy. Or Information. Possibly Influence. Well, Inf, anyway. Thank you, Paragon Studios, for what you did, and the enjoyment and camaraderie you brought.
This is houtex, aka Mike, signing off the forums. G'night all. - 10/26/2012
Well... perhaps I was premature about that whole 'signing off' thing... - 11-9-2012
Actually, with Vista or Windows 7 it is recommended not to install it to the Program Files directory.
Besides, it looks like he only has one physical hard drive. I suspect the D: drive that is showing is a partition that is holding a restore image. In addition, there is only 1864 MB free on that drive. If he did manage to install the game to that drive, it would leave him with virtually no free space on the drive.
Two other things to do after getting the game installed from the download. Update to SP2 in Vista through Windows Updates. Update your video drivers to the 185.xx drivers from nVidia. DON'T get the 186.xx drivers as those are causing problems in Vista and Windows 7.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Mine's installed in C:\Games\CoH, so there's that. I never install a game into the Program Files anyway. I's just sayin', default is probably ok... But I don't do default, so I'm screwin' up the works for recommending anything. Meh. 
August 31, 2012. A Day that will Live in Infamy. Or Information. Possibly Influence. Well, Inf, anyway. Thank you, Paragon Studios, for what you did, and the enjoyment and camaraderie you brought.
This is houtex, aka Mike, signing off the forums. G'night all. - 10/26/2012
Well... perhaps I was premature about that whole 'signing off' thing... - 11-9-2012
Actually, that is the same path mine is installed to.
On my previous computer it was E:\Games\CoH.
Go figure.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Hey all, I downloaded COH AE from steam a few days ago, It installed fine, but everytime I try and start it, It starts to load, then a msg saying "Game currently Unavailable Please try again later" pops up. What is the fix to my problem?