Nothing happens after user agreement.
By
Eislor,
Posted on: 2009-06-16 11:04 in ALL ACCESS Gameplay Technical Issues Bugs
I'd recommend starting with Zloth's ++ Common Solutions & Posting Guidelines ++ thread that is stickied in this forum.
Secondly, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.
Thirdly, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at June 16, 2009 16:07 (-04:00)
Operating System: Windows Vista Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.090302-1506)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 3196MB
.Net Memory Report: 2422MB out of 3196MB available
Page File: 5921MB (696MB currently in use)
C Drive: (ST3500320AS ATA Device) 217746MB out of 466151MB (46%) free
D Drive: (ST3500320AS ATA Device) 5796MB out of 10785MB (53%) free
E Drive: (Optiarc DVD RW AD-7200A ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Daewoo 901D
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 7050 / NVIDIA nForce 610i
Manufacturer / Chip: NVIDIA / GeForce 7050 / nForce 610i
Video Memory: 1464 MB
Driver Version: 8.15.0011.8585
Driver Date: 4/30/2009 10:02:00 PM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5574
Driver Date: 2/26/2008 8:10:22 PM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5574
Driver Date: 2/26/2008 8:10:22 PM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P5N-MX
Motherboard Version: 1.XX
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: zt grp - 42302e31
BIOS Release: 20080410000000.000000+000
Registry Information for Current User
Resolution: 2147483647x2147483647
3D Resolution: -2147483648x-2147483648 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: Unknown, Unknown
Refresh Rate: UnknownHz
Vertical Sync Enabled: No
Physics Quality: Unknown (2147483647)
Maximum Particles: Unknown
Max Particle Fill? Unknown
Physics Card Enabled: No
Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (2147483647)
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (2147483647)
World Texture Level: Unknown (2147483647)
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): Unknown
Entity Detail Level: Unknown
Shadows Enabled: No
Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: Unknown
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown
Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:16:25 PM, on 6/16/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.personalweb.com/cobrand/z.../landing-page/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.personalweb.com/cobrand/z.../landing-page/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.personalweb.com/cobrand/z.../landing-page/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
--
End of file - 4415 bytes
You have some corruption going on that is causing the Unknown lines to show up, as well as the 2147483647 showing up everywhere.
I'd suspect a corrupt video driver install. Download Driver Sweeper and follow the instructions on that page to run it correctly.
I'd also recommend upgrading to Vista SP2.
Once you've done those, rerun CoH Helper and post a fresh log of it's output.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Looking at the Registry Information for Current User entries of your CoHHelper, we see lots of unknown and 2147483647 (BTW 2147483647 in binary is 1111111111111111111111111111111)
From ++ Common Solutions & Posting Guidelines ++ :
[ QUOTE ]
If you are running Windows Vista, its best not to install the game to the default directory. The game puts some user data (screenshots, keybind files,
) into the game directory itself and thats a big no no under Vista. Vista can still run the game fine if its located there but it can get a little confusing (see Missing Files below).
[/ QUOTE ]
So copy the Updater to your Desktop (the actual EXE file, not a shortcut). Now uninstall CoH, then reinstall CoH using the Updater on your Desktop to your D drive.
Edit: Texas, I don't believe it to be a driver problem, the screwed up registry entries are for the game.
"I used to make diddly squat, but I've been with the company for 16 years and have had plenty of great raises. Now I just make squat" -- Me
Pediatric brain tumors are the #1 cause of cancer related deaths in children.
Ok, did the things texas suggested here is new log.
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at June 16, 2009 21:33 (-04:00)
Operating System: Windows Vista Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 3196MB
.Net Memory Report: 2402MB out of 3196MB available
Page File: 5806MB (785MB currently in use)
C Drive: (ST3500320AS ATA Device) 278970MB out of 466151MB (59%) free
D Drive: (ST3500320AS ATA Device) 5796MB out of 10785MB (53%) free
E Drive: (Optiarc DVD RW AD-7200A ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (32-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: Daewoo 901D
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 7050 / NVIDIA nForce 610i
Manufacturer / Chip: NVIDIA / GeForce 7050 / nForce 610i
Video Memory: 1464 MB
Driver Version: 8.15.0011.8585
Driver Date: 4/30/2009 10:02:00 PM
Driver Language: English
Sound Device Description: Speakers (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5574
Driver Date: 2/26/2008 8:10:22 PM
Sound Device Description: Realtek Digital Output (Realtek High Definition Audio)
Driver File: RTKVHDA.sys
Driver Version: 6.00.0001.5574
Driver Date: 2/26/2008 8:10:22 PM
WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P5N-MX
Motherboard Version: 1.XX
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: zt grp - 42302e31
BIOS Release: 20080410000000.000000+000
Registry Information for Current User
Resolution: 2147483647x2147483647
3D Resolution: -2147483648x-2147483648 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: Unknown, Unknown
Refresh Rate: UnknownHz
Vertical Sync Enabled: No
Physics Quality: Unknown (2147483647)
Maximum Particles: Unknown
Max Particle Fill? Unknown
Physics Card Enabled: No
Anti-aliasing: Unknown (2147483647)
Anisotropic Filtering: Unknown (2147483647)
Texture LOD Bias: Unknown (2147483647)
Water Effects: Unknown (2147483647)
Bloom: Unknown (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (2147483647)
World Texture Level: Unknown (2147483647)
Character Texture Level: Unknown (2147483647)
World Detail Level (Vis_Scale): Unknown
Entity Detail Level: Unknown
Shadows Enabled: No
Gamma Correction: Unknown
Geometry Buffers (VBOs) Enabled: No
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: Unknown
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: Unknown
Music Sound Volume: Unknown
Show Advanced Graphics Options: No
Overall Graphics Quality: Unknown
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: C:\Program Files\City of Heroes
Mod files in the Data directory
No modifications found
Will try reinstalling it again in a different place. I think all the unknowns might be because i never even get close to getting in the game? It's never loaded so it has no settings mabey.
You may want to grab Tweak CoH then and use it to configure the graphics settings before launching the game.
Another option would be to select the Safe Mode box on the User Agreement screen to see if the game will launch in Safe Mode.
Have you tried verifying the files by clicking the Verify Files button on the first updater screen?
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
[ QUOTE ]
I'd recommend starting with Zloth's ++ Common Solutions & Posting Guidelines ++ thread that is stickied in this forum.
Secondly, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.
Thirdly, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.
[/ QUOTE ]
Must you brainlessly spam every thread with that post?
[ QUOTE ]
[ QUOTE ]
I'd recommend starting with Zloth's ++ Common Solutions & Posting Guidelines ++ thread that is stickied in this forum.
Secondly, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.
Thirdly, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.
[/ QUOTE ]
Must you brainlessly spam every thread with that post?
[/ QUOTE ] When people don't read the information provided ahead of time.. they are pointed in that direction. What's wrong with that? If he didn't post it.. somebody else would have. It's commonly requested information, and it's helpful.
[ QUOTE ]
[ QUOTE ]
I'd recommend starting with Zloth's ++ Common Solutions & Posting Guidelines ++ thread that is stickied in this forum.
Secondly, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.
Thirdly, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.
[/ QUOTE ]
Must you brainlessly spam every thread with that post?
[/ QUOTE ]
Since the OP contained absolutely no information that would be of assistance in troubleshooting the problem? Yes, although I wouldn't characterize it as "brainlessly spamming" as you do. To me, "brainlessly spamming" would be posting incorrect information in several threads, or irrelevant information in several threads.
If I see a post with enough information to begin troubleshooting, no, I don't post that particular clip of text.
As the poster above me said, if I didn't post to ask for it, someone else would. Considering the odd hours I'm keeping while recuperating from surgery, I can sometimes come in and at least get the information process started so that by the time those with more knowledge than me arrive on the scene they are already armed with the information they need to assist the player.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
[ QUOTE ]
[ QUOTE ]
I'd recommend starting with Zloth's ++ Common Solutions & Posting Guidelines ++ thread that is stickied in this forum.
Secondly, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.
Thirdly, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.
[/ QUOTE ]
Must you brainlessly spam every thread with that post?
[/ QUOTE ]
If you don't the the basics of how to help people debug their problems, which includes giving them a checklist of things to do and a checklist of information to give (which these programs automate), then you need to go away and stop haunting this forum. You're not helping.
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Trying to come back after a long absence. Got the game
installed and all updated however after i hit the agree button
on the user agreement nothing happens, the agreement goes
away and nothing at all happens. Nothing running in the
background or anything that could do that no firewall or
anything.