Anyone else taking FOREVER to download update?


dudeman1298

 

Posted

I tried to get help from support, but they just gave what looks like a cut and paste response (everyone's trying to update at this time, please be patient and try later, blah blah blah). But isn't 233 BYTES per second a little bit on the slow side? I told them how it always goes this slow on my college's internet and whenever I take my computer home it updates just fine, but obviously they ignored that. Hoping someone here knows something, because waiting 44 hours to get an update is unacceptable.


 

Posted

Unfortunately Dudeman, If you are using a connection from an educational institute there is not alot you can do about that poor download capability.

The only things I can recommend is to ensure you have your router correctly configured, and that your firewall is not hindering the download in anyway (ensure COHupdater is on the Allowed/Safe/Accepted list.).


 

Posted

I checked my router and firewall a thousand times before, everything is working as it should.

I just don't understand why updating CoH is the ONLY thing slow about my college's connection. The game itself runs just fine, and I download other things from here just as fast, if not faster than from home. Why doesn't it like the CoH updater?


 

Posted

It's not just your connection, I have a home connection that runs the game and downloads perfectly well, but has taken the better parts of two days and still isn't even 1/3 of the way finished...it's probably going to take another day waiting for it as well *grumble*


 

Posted

All I can recommend is getting a download manager program that can pause and resume your downloads as necessary, and try to bull through it. It took me nearly 40 hours to download it myself.


-This Space Intentionally Left Blank.-

 

Posted

Quote:
Originally Posted by dudeman1298 View Post
I checked my router and firewall a thousand times before, everything is working as it should.

I just don't understand why updating CoH is the ONLY thing slow about my college's connection. The game itself runs just fine, and I download other things from here just as fast, if not faster than from home. Why doesn't it like the CoH updater?
Working in the IT field, I can give a bit of insight into this.

It's very possible that the College IT department is throttling your bandwidth for connection to a game server. Anything that passes a lot of traffic might get throttled, it's just that this may be the only thing you notice. My district throttles anything that is deemed as non-educational in nature, if it isn't blocked outright. Our business office was flooding the network with listening to streaming radio (everybody had to listen to their own station, they couldn't listen to the cubicle next to them tuned to the same station). They were using over 55% of our districts bandwidth, which meant that teachers and students doing actual educational work at 10 campuses were bogged down to almost no available bandwidth. We initially turned it off but the screaming and whining was too much to deal with so they turned it back on but limited it to 8% of the bandwidth during school hours.

I have looked at bandwidth reports with my former employer and with my current employer when I am connected to the game, and it's not a small amount of continuous traffic. My ISP at home is a wireless ISP and it's not that uncommon for me to flood the router at the antenna in town and sometimes even the link from that router to the connecting antenna 15 miles away.


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Posted

Quote:
Originally Posted by dudeman1298 View Post
I checked my router and firewall a thousand times before, everything is working as it should.

I just don't understand why updating CoH is the ONLY thing slow about my college's connection. The game itself runs just fine, and I download other things from here just as fast, if not faster than from home. Why doesn't it like the CoH updater?
Dudeman1298, were you able to do this elsewhere? I got 50-100 hours for downloads in December so far. How did you fix this and how much time did it take?