TerraDraconis

You have been told multiple times that they have a fix but it will take time to implement. They can't just wave their hands and made it work right. Since I work with databases every day I can imagine it might well be a nightmare to try and fix it in one pass but walking it back one day per month is likely very doable.

At a guess they will run a script against the database on the day before or the day of the change. The script will do something like this.

If billing date = today/tomorrow then set payout day to today/tomorrow and payout.

At a guess the system doesn't have a break in it so that if they started with trying to fix oh the 1st, then the 2nd then the 3rd. What likely would happen is that people whose billing date was the 2nd would get paid 2 times their point total, people paid on the 3rd 3 times their point total, people paid on the 4th 4 times their point total etc, etc, etc.,

So to avoid that they are walking it back one day at a time one month at a time. IE next month they will walk it back to the 10th. The month afterword to the 9th.... etc., etc., etc.,

I don't know the specifics but I would guess that the problem is related to the above. Fixing it in one pass isn't doable and the only way to insure they don't pay anyone multiple times and then have to take points away is to do a slow but steady fix. Maybe if someone in their database department has a revelation during the month they will find a fix that is faster but until then. ....

For anyone truly interested in this there are several tools available and information resources available. Claiming that you didn't know them or didn't want to bother finding them doesn't really fly.

Disturbing isn't it.

And they acknowledged that there was a bug which caused a problem and that they would fix it.

Really that is pretty much the ideal response you can expect. But instead you spin fantasies about mendacious reasons for this to be something other than a bug. Which is just paranoid.

yes it is way more work than it is worth because for one thing it doesn't effect everyone. But only a small subset of people. For that it simply wouldn't be worth anyone's time and effort to engage in the shenanigans your envisioning as happening here. Really it is way to much for for far to little benefit.

The likely and realistic explanation is that there is a bug and they are working on it. Why is that so hard to imagine as the truth? I mean it's a computer program...... show me a bug free computer program and I'll start believing the conspiracy might be more likely than a bug.

Because it isn't an either/or proposition. If they didn't give you the server transfers then they likely wouldn't be giving something else in it's place. So if server transfer tokens went away as a freebie for VIP's they most likely wouldn't give something to replace them.

Easy. You buy Street Justice and run a character up to 50 built on SJ then demand a refund because you don't like the set.

The thing is you got full use out of the set by getting a character from level 1 - 50.

The problem with your theory is that it is way to much work on their part with to little real return.

First the delayed point delivery only effects players whose account renewal is between the 1st and the 10th of the month. Everyone else which is a huge chunk of the players get their points on time.

Second it only effects those players who logged in and played during the VIP head start whose accounts renew between the 1st and the 10th. Again if they didn't login during that time they receive their points when they should.

For your theory to be viable it would need to effect everyone and not just a small weird subgroup of the player base.

Last they would have to only do new releases on the first Tuesday of the month and not on every Tuesday of the month like they do.

So really your theory doesn't pass the does this make sense test.

The problem is that the whole conspiracy theory in this thread is way to much work to be real.

Really way to much work. Particularly since they are releasing new stuff every single week.

I know it is a shock that they want to make money. Best thing I can figure is you have to hide your wife/partner, child and pet or they will some how make money off of them.

After all no one would want to make money would they?
















Oh wait I do. I want to make money the more the better.

Well my renewal date is the 4th, but that is only because I started May 4, 2004. I had been hearing for weeks about this cool new game from friends who where playing it and figured it had been out for a few months. Turns out they were in the open beta at the end and had been talking about it so I only started 2 weeks after launch. Not 2 months like I had figured I was going to be.

The paranoia inherent in this is amazing. You mean your being forced to spend money now to buy it? You can't wait 6 days from the release of the new stuff until you have points?

Does this mean that Positrons flying black thug squad will show up at your door to force you to buy points rather than waiting?

This claim that there will be no more free things given in the game and you will have to buy it all has been made ever since the first booster set went on sale. It wasn't true then and it isn't true now.

No clue. My billing is on the 4th so I'm only 7 days late each month getting my points and that will decrease as we approach February. So I have no idea where these missing points that are being claimed as existing are coming from.

This month I get my points on the 11th. Next month a bit sooner etc. etc. Until I'm getting them on my billing date.

And they are working on fixing it. Apparently it isn't as simple as just pushing a reset buttton so to get every synchronized right will take until February 2012.

So yes you are making a mountain out of a mole hill because they have responded rapidly and appropriately. Just not in the way you might have wanted.

Yes but not about every thing or even most things. He appears to lie when the lie will advance whatever plan is running or if it will protect his companions or himself. Beyond that he actually seems to be fairly truthful.

I'm affected also but per Wednesday's UStream chat they will be fixing this. Because it is tied to some weird glitch in the whole system they apparently can't just reset it automatically. Instead they will pull back the date a little each month until February when they should finally have it sorted out and fixed entirely. So each month between now and February they will award the points sooner in the month and as it catches up with your billing date it will be awarded.

Correct you just can't get Street Justice back into the package right. It is all lumpy and sticking out in places when you try that.

Except that there was no misinformation provided. Shubbie simply doesn't like the powerset and wants a refund. He has dropped the claim that it isn't working as advertised and is simply down to he doesn't like that the one AOE attack has a smaller radius than the Super Strength AOE attack.

That is his whole argument on why he should be getting a refund.

sure there is a way to permanently leave the game. You have to do something go get NCSoft to permaban your account. Then are you are gone forever.

But short of a permaban you can't leave. This is true which makes the whole I'm leaving rant something of a yawn anymore.

True but .... Your disliking a set is also irrelevant to getting a refund.

You can dislike something all you want but that is no reason to give a refund for it.

No it isn't irrelevant. It goes to the core of the reason why allowing a refund for the set would be bad policy.

Your core complaint hinged on the claim that it had changed between beta and live. This is not a true statement which pretty much invalidates your core argument on why you should get a refund.

Your essentially left with the fact that the one AOE move isn't as large as you would like and this is purely a buyer beware type of thing. The numbers where available if it was an issue for you and you could have found them out in multiple ways.

So essentially your down to the point that you don't personally like an aspect of the set that research could have warned you about. And that is no valid reason to allow a refund.

So no the fact that it didn't change is not irrelevant to the discussion.

Sure you do.

That said there were NO CHANGES MADE in Street Justice between being on the beta server and being released live.

Exactly people are missing that nothing about street justice changed from the time it was on the beta server until it was released. The version of Street Justice released live is exactly the same as the version that was on the beta server. /facepalm