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AARRRRGGHH!!!
Mods....
Delete this if it is against the rules, but I am well within my right to complain about completely horrible support.
I deserve better than the intentionally aggravating response of this GM even if my original ticket was not happy.
Quote:I cut out the other GM's name, but GM Redacted needs to be fired.self-deleted
Every time he answers a support ticket he responds with some insane "answer to a question that was never asked and will never be asked".
/MystifiedByHisInsanity -
It's "the straw that broke the camel's back" after they loaded it up with 5 bails of straw.
This bug "bugs" me, but what bugs me more is the fact that it was caused by other bugs piling up, some as a result of a supposed "fix".
I don't want to see the "straw that broke the camel's back" become much more common, but that is the way this game is headed with all the supposed "little bugs" that we can "tolerate" and "work around" going unfixed until they are impossible to ignore(like the mission I encountered that stopped that arc and the 2 following arcs because they require it as prerequisite).
Remember, we didn't always have the "mission auto-completion" feature. It was put in because situations where missions were impossible to complete became "too common".
It was "easier than fixing the cause".
That is what worries me. They are "taking the easy way out" far too often, resulting in much more difficult problems that are even harder to solve than the problems they "avoided".
I can't wait to see them try to get the game back up and running after it finally just stops working due to the bugs piling up. If they are even able to get it working, it likely will cost them a LOT of time and money, and things will never be as good again as they are now even at that point. -
Quote:1) I witnessed a bug after issue 18 where Syndicate attacked each other(NOT IN THE CIVIL WAR STORIES). These were clearly, according to the story, all allied Syndicate.It has not been unknown for a friendly to remain hostile. For that matter, it has not been known for hostiles to attack each other.
It is not known for either to be widespread, but rather, confined to a particular NPC or faction. If it were widespread, there'd be a lot more reports of such a thing. I wouldn't worry.
They still attacked each other.
2) I saw that "civil war bug" spread to other enemy groups, most notably the Legacy Chain.
It definitely "became more widespread".
3) Enemies started attacking "blue"(allies to us players) NPCs that they were meant to be "guarding".
This prompted bug reports like "I can't rescue this NPC because they die before I can reach them".
4) The developers want to fix the bug where NPC hostages get killed by their captors.
One of them gets the "bright" idea to make them enemies, thus allied with the enemies, until the captors are killed.
5) I witnessed, as well as others witnessed, commonly the results of that "fix" where hostages would no longer die to enemy hands, but they would now sometimes die to our player attacks because they are no longer allied with us and still flagged as "vulnerable to attack".
6) After that bug became way to common, a new bug how now emerged where the hostage formerly set to enemy to fix a bug will now STAY enemy, at least in a few cases, even after they are supposed to switch to ally.
So, the problem is not that "this is uncommon".
The problem is THIS HAPPENS AT ALL AND IS A RESULT OF A RATHER WIDESPREAD PROBLEM of hostages being classified as enemies.
Sure, it "worked" for the game to play as intended most of the time, but it doesn't fit the story for allies to ever be classified as enemies and certainly didn't "stay working as intended" as this bug and the number of NPC hostages that we can damage is proof of.
So, don't tell me "this isn't a widespread problem" when my point is "it will be if they don't stop it now" because it "never would have been a problem" if they had properly fixed the previous bug instead of the "hey, let's make them enemies until rescued" "quick fix".
I'm well within my rights to be angry about this progression of bug creating bug and getting worse and making more bugs.
They would also be completely stupid to ignore the issue when it is guaranteed to result in loss of revenue as things get worse, let alone revenue stagnation if things simply "stay the same" without improvement.
As a company out for profit, they don't seem to know how to make money. You don't make money by going backwards over time. You make money through progress.
Edit:
I fully expect to see this bug again sometime, even if it is "very uncommon".
My problem is not "a very uncommon bug that I won't see again". My problem is "a bug I never want to see again but will likely see again and will see the bug that caused it every time there is a hostage/escort in a mission".
Essentially, this bug is just one domino tipping with quite a few before it that already fell and a LOT after that will fall if they are not stopped now.
I want all the dominoes back up. I don't want the original bug, but certainly would at least be happy with the current worst bug fixed, until the next bug gets in my way of enjoying the game. -
Quote:no no no no noAre you claiming it's a bug with all rescue missions? Because that's certainly not been my experience...
I'm claiming the "inevitable reality" that "if something is impossible then it is probably possible, and if something is definitely possible then it is likely more common than we realize".
I noticed this once, on one of the first, maybe, 10 rescue/escort missions that I have run since issue 22 and maybe one of only 25 I have run since issue 19, because I hate escorts like everybody else because they move slow and hate stealth.
I'm saying....
I found this bug really quickly. I'm expecting to see it again as I go through stories instead of just running task forces for badges. -
Quote:1) I already restrain myself. When I say "obvious" I mean "I just saw you put your hand in that person's pocket and steal their wallet plus I have it on video from 3 angles".The "known issues" list is not an exhaustive list of all issues they know about (they're not going to dump their bug DB into the GMOTD). You assume they're "obvious", but, as a software developer, I can tell you flat out that when a bug's solution seems obvious... it often is anything but. Without seeing the code (or being told by someone that has), you certainly can't make that claim with any level of confidence (hell, even when you know the code, you can't make the claim with much confidence until you've actually solved it!).
2) How do you think NPCs become ally or enemy?
I'm pretty sure it's a "on or off" or "ally or enemy" flag in the database they use to maek this happen. It just so happens that the code that "flips the switch" broke so that the NPC didn't become an ally when they needed to.
3) I reset the mission and tried everything 3 times. It wasn't a "one time thing". It happened every time.
I'm not an idiot. I can test things and figure them out without "absolute knowledge of the details" simply because I know a few facts:
1) how I would make something like this work
2) how it apparently worked before(not so hard to deduce from a program with visible results such as a game)
3) how things changed
4) how things finally became bugged
And, I know one thing. I've noticed at least some of the GMs do not read support requests(even before Freedom) and apparently don't play the game to even see these issues either.
The GMs often seem as knowledgeable as my mother who doesn't even play this game or any MMO.
I know more than quite a few of the GMs just because I play the game. That should be a mandatory requirement for GMs to play every week at least a few hours, just to know "how things are".
1) That would mean they could see issues and report them that players may not think of reporting, or may think is too much of a hassle to report.
2) That would mean a lot less sifting through reports, pulling out the important ones, as they would see issues and send them up the chain of command to be fixed before most players even know they were issues.
It makes sens, but I doubt they work that way because it makes "too much" sense. -
Quote:1) I run into NPCs in need of rescue/kidnap/escort every few missions. That is a lot more often than "once every 3 days".That's why they gave you one to use every three days... not for your convenience when you don't feel like completing the mission, so that showstopping bugs don't stop the show.
Are you running into showstoppers at a frequency more rapid than once every three days?
2) This code that makes NPCs enemies until their captors are defeated is....REALLY COMMON. So, I expect this bug to occur somewhat often.
I don't think that's a crazy assumption, even if I haven't proven it yet by runnign another mission with such an NPC.
I just happened to report this and post to the forums immediately, since I knew it would happen again. I'm going to go back to playing through the missions I want to, and we'll see if I am right.
I hope this was a "one in a trillion" event, but it would be insane to think that likely. -
Quote:I did, but that hasn't made them fix anything blatantly obvious and simple before, let alone ever add it to the known issues list.Also, IIRC, Preems/Freems can still use the /bug option (just not /petition). Hopefully you also /bug-ged it in game, to add it to their bug tracking system.
You know that Sister Solaris known issue? It's still "only sister Solaris" after they updated it even after we bugged other occurrences in game(before it was a known issue) and told them on the forums that "it's not just her".
They either intentionally ignore us or they're inept or both. I'm inclined to believe "both".
Edit:
If they had me as a tester for this game they would have a hell of a lot longer known issue list, but that list would be empty really fast as the solutions to most issues are so obvious. -
Seriously, how buggy and broken does a game have to be before you fix it all or just say "to hell with it"?
Or, have they already said "to hell with it" and still want us to pay for it?
I really want to know how these obvious and annoying bugs, which ALWAYS seem to lead to much much worse bugs, are completely ignored and not fixed when the fix seems so simple that a monkey could code it?
I know the developers' jobs are busy and difficult, but they need to take the tiem to fix these bugs. Some of them, like the above one, were created by them when they should have known that making NPCs hostile would make them possibly "permanently hostile" and thus impossible to rescue to progress a mission.
They already know hwo to fix it if they would just FIX IT!
Stop trying to make more store fluff to suck our wallets dry for just a piddly month and solve the problems with the core of the game.
If you don't fix things, I guarantee that this game will not be playable at all by this time next year, but probably by the end of this year instead.
You're letting the game die, with no way to revive it or replace it as we have heard nothing of a sequel either.
I'm sorry. I'm just sick of the bugs that I could likely fix if you gave me a day. -
The mission "Rescue Jason and Kenneth", from Jessica Flores in Imperial City, is impossible to complete because Jason Maxwell starts hostile(because some idiot made rescue NPCs hostile to stop captors from attacking captives, rather than solving the actual problem that caused that situation, just to use the quickest and literally dirtiest solution) and now stays hostile even after his captors are defeated.
I am forced to burn my mission auto-completion option on this mission. I won't have it for the next time this happens within 3 days, which is highly likely give that really long timescale as far as amount of missions that can be started and completed in that time and the fact that this bug exists.
I won't even get in game help to complete the next mission that is impossible to complete because I am not VIP.
FIX YOUR CRUMBLING GAME! It is literally falling apart, especially the last few months since issue 19. -
Impossible Mission:
Jessica Flores, Imperial City, "Rescue Jason and Kenneth"
This mission is now impossible to complete because Jason Maxwell, the NPC in need of rescue, starts out hostile and stays hostile even after the defeat of those captors anywhere within the mission.
This is getting on my nerves.
This NPC is hostile and staying hostile because of a bug that has been present since at least issue 21 where most rescue NPCs are hostile(likely so the enemies wouldn't attack their captives, so it's a stupid intentional change), and even able to be damaged by us, until their captors are defeated.
Now that bug is worse(or bugged when we used to be lucky it wasn't).
I'm not even VIP so if I see another one of these impossible missions within 3 days, which is highly likely, then I won't be able to complete it or advance the story arc.
I'm missing the dialog and story by using the complete feature anyway.
START READING THESE THREADS AND THE BUG REPORTS WE SEND!!!!!
This game is falling apart! -
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I've noticed subtle changes in Praetorian missions over the months since issue 18 as well.
Like today for example, I was delivering the information on Eddy Polstra to Belladona Vetrano. After giving her the information, there is a PPD ambush that comes running in from the tunnel.
This time, they appeared, no port or anything, instantly right beside me and her. They did that every wave as soon as the last was down, with no time to rest between waves.
Luckily, I'm on a character with some of the most powerful tricks there are in the game, so I lived easily.
It's just really dumb how things are "stealth changed" and often for the worse, or all the stupid bad bugs we're having lately. -
Quote:I wasn't replying to your post either.I wasn't talking forum software. The time on my computer was off by an entire hour earlier than it was, as if fall back from DST. Most odd.
I was just pointing out that the forum settings being off doesn't surprise me at all. -
Another long-standing issue that hasn't been fixed EVER....
Daniel Shapiro and the Red Bomb, NPCs in missions in Nova Praetoria from the Resistance Wardens arcs, spout dialog at certain health markers.
They heal when they spout dialog, gaining up to half their health bar worth of health.
This bug wasn't always there, certainly not for the Red Bomb, and it makes them much more difficult to fight.
Those are just the ones I noticed so far this time playing through Praetoria.
I guess I should count myself lucky that their healing doesn't reset their dialog as well and cause them to infinitely heal and be invincible. -
We non-VIPs can't even change the time setting.
Of course, it never really attracted my attention more than "the time on these forums is always off by a lot" because it is has always been set to GMT for me.
I can't access my own user page to access private messages or anything, except when it bugs to show me as VIP. -
Quote:Well, other guides can go in "player questions". This one is specifically technical.More like the Player Guides section is VIP only while this one is for anyone. Hense why I put My guides in here too.
And, I know I always look for the technical forum whenever I have a technical question, not to mention all the posts I have seen asking "need advice on new gaming computer" here. -
I just don't know why that would happen, unless there is some option in City of Heroes where you have "asked it" to check for driver signing or whatever every time you login. Which I would disable because I know better if my drivers are up to date or not than a program designed to play a game, not update the computer.
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Quote:It doesn't always work. Praetoria is notorious for "playing telephone" with contacts as well.It seems to be happening any time you get a mission to "Go Talk To [contact]"...the next mission after that will have the bugged waypoint. Going to your mission list and hitting "Select Task" fixes it, at least for me.
I really just want the bug fixed and I'm pretty sure they broke it, partially at first, when they added those annoying coins over the contacts' heads, that are never the proper size when grey, and contacts would no longer automatically get a "return to contact" marker/waypoint after exiting a mission.
They're just breaking systems that seemed foolproof and worked perfectly before, with every patch now.
I wouldn't be surprised if this game is unplayable by this time next year and has to close down, all because they are unwilling to focus on the code and fix it better than some simple quicky fix that will break next patch. -
It's the only mouse that works?
That does not sound good.
I think you may need a new computer, or at least the software is bad if you can only use one type of mouse that doesn't work that great.
Seriously, try replacing the batteries, switching which USB port the mouse is plugged into or buying a new mouse.
If none of that works, you're going to have to probably try to fix the computer software with driver updates or something.
If that doesn't work then it is time to upgrade to a newer computer. -
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wireless mouse? low battery
wired mouse? bad connection/faulty cable
most common problem: using your mouse too much, wearing it out
I've had mice start to have trouble with click and drag and double clicking when I only press once before. The mouse just wore out and needed to be replaced. -
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Hey Freitag,
The Sister Solaris known issue with the waypoint/marker that doesn't update and remains on the previous objective is actually affecting every Praetorian contact now.
Notably, I am running the Power storyline with the "Deputy Assistant of Information" and his sub-contact "Specialist Harrison".
You know what?
This actually looks like a continuation of the bug where "return to contact" no longer pointed you to the contact after you added those coins above their heads.
Now, mission markers aren't even updating, not just the mission completion marker.
Edit:
This is making missions extraordinarily difficult because, especially with Specialist Harrison, it doesn't point you to the mission door. This is very annoying. -
Quote:Well, I didn't know that, but they sure did a hell of a lot better job on Windows 7 than Vista.Windows 8 is in open beta.
You have to understand one thing about Windows 7 it was a rush job to replace Vista, aka fix Vista. When the said they were making Windows 7 that they would start working on the Windows 8. In fact they have alluded to releasing the next versions of Windows faster. Windows 7 was a fixed version of Vista, in lamens terms, released to get us by till the next Windows version.
Vista is a pain on the other computers my family has, but I have rarely ever had an issue with 7, even if it isn't my ideal operating system.
I can't wait to see what Windows 8 offers since I heard it is intended to be more streamlined so that it can also work on tablets. -
I'm going with Illusion/Time and Radiation/Time.
I'll consider other sets some other time, but these seemed to be the most synergistic and fun with the coolest concepts and graphics.
They're all 3 great sets as well.
Now, if only I had more slots. Time is a slot hungry beast with all those very nice powers and the recharge demand on some.