Starcloud

Try disabling the intel graphics family adaptor in Device Management and see if the computer will tolerate that.

The room placement code doesn't account for whether the room already exists or not. When you move a room, it's the same thing as placing a room; the only doorways that will automatically generate are the ones that are "fixed."

What I'm saying is, the developers assumed you would place all rooms and never move them, or move them only in the beginning, before decorating or modifying them. The code reflects that.

Door placement on placing a new room is fixed. There are only certain points where an initial doorway can be place. You can change it afterwards, add the one you want and delete the one you don't, but the whole thing assumes you place rooms before you decorate them.

Huh, the servers are in Dallas. Isn't there something happening in Texas? Say, something like a huge wildfire affecting thousands of acres? Maybe some internet cabling going through the state?

If there's suddenly bad lag where there wasn't before, then there's a good chance that something is happening on the internet between your computer and the datacenter.

The next time you get a laptop, whenever that may be, make sure it has an ATI or nVidia chipset for the graphics.

Intel's integrated video chipset is not designed for heavy graphics loads. It's designed primarily around business applications. I'm honestly surprised it supports directX 11 at all.

That said, you can try to see if there's an updated graphics driver for the laptop, from Toshiba's website. Because manufacturers often write custom drivers for their laptop computers, going to the computer manufacturer is pretty much the only way to assure that you get any working drivers. Sadly, most laptop drivers are not updated with newer versions. Manufacturers just don't give a damn after the laptop has been sold.

Hint: In this forum, you're mostly talking to other players, not to NCSoft or Paragon Studios.

If you want action on the issues you've reported here, you need to use the website to submit feedback through the support process, or use Menu - Support in game.

Depends on how you define "cheap". A UPS will provide power. A decent UPS will also condition the power so that spikes and drops are smoothed out. A decent UPS will also have a surge protector inside.

A basic surge protector may or may not actually protect your equipment. If you have your cable/dsl modem hooked up directly to the cable outlet, your computer is still vulnerable. Unless you're on fiberoptic, as with Verizon FIOS.

In addition, there's the matter of response time to consider. A surge protector basically has a fuse in it. It takes time for that fuse to burn out under a large surge. While the fuse is burning out, there's still potentially damaging levels of electricity flowing into your computer. A fuse that burns out in fractions of a millisecond is better than a fuse that burns out in milliseconds.

Blue Screen of Death is a separate issue. It may have something to do with the nvidia 3d stereoscopic driver service, it may have something to do with the ESET security, it may be that the video card drivers are corrupted.

You may want to roll your drivers back one version. You have the 280.26 drivers loaded, but I'm not sure they properly support the 9800 GT card you have. That's one possibility.

Can you get into the game in Safe Mode?

Uninstall the NCSoft Launcher.

In Windows 7, go into C:\Users\<username>\Appdata\Local\ and delete the NCSoft folder.

Reinstall the NCSoft Launcher.

p.s. Tell us if this works. I suspect it will, as the symptoms are identical to what happened to me over the past few days, and that was the solution.

Infernus, please go back and *read* the first post. In its entirety.

Okay. Assuming that your video card isn't going bad, this may be the problem.

Uninstall the NCSoft Launcher.

Go to C:\Users\<username>\Appdata\Local\ and delete the NCSoft folder.

Reinstall the NCSoft Launcher.

If this doesn't work, then the problem lies elsewhere.

First, if you want actual tech support, go to your NCSoft account and open up a ticket through the website, under the support link ("Ask a question").

Second, what operating system are you using?

You're welcome.

I would assume that somehow, one of the files in the C:\Users\<username\Appdata\Local\NCSoft directory got corrupted or that the NCSoft Launcher lost permission to access that folder. The cure then is to delete the directory and reinstall the launcher.

As predicted, it had nothing to do with connectivity. Here's how I fixed it.

In Windows 7, go into C:\Users\<username>\Appdata\Local\ and delete the NCSoft folder.

If the Launcher hasn't been uninstalled, uninstall it and reinstall after making sure C:\Users\<username>\Appdata\Local\NCSoft has been deleted.

Deleted this link, it's not needed anymore.

Except for the fact that I monitor my wireless connection. It normally hits between 243 and 300 mbps for Wireless N, and the actual physical distance separating the router and my adaptor is, oh, about eight feet. Vertical, so there's a little interference from the ceiling, but the thing is, if connectivity WERE an issue, I would be seeing these kinds of drops in other games. I'm not.

And using the NCSoft diagnostic tool, there's less than 4% packet loss round trip to and from the NCSoft servers. In fact, you know what? I'm going to post that.

And maybe you can spot something I don't.

Removing VMware had no effect. Removing the Nvidia firewall had no effect. I cannot connect directly to the router; It's on a different floor, I do not have a couple hundred feet of cable, and I am not about to move my computer into the owner's home office.

I very much doubt it is a connectivity issue; I can connect in Safe Mode, as I said in the first post, but I cannot uncheck that "safe mode" box and have the client load.

Yes, those are the most up to date sound drivers available for that device.

Yes, that is 266.58 of the video drivers, currently. I've tried it with every available from that to the current 280.xx driver.

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at August 19, 2011 11:12 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: EVGA__
System Model: 132-YW-E178-FTW
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (2 CPUs), ~2.8GHz
Memory: 8192MB
.Net Memory Report: 6686MB out of 8190MB available
Page File: 14731MB (1647MB currently in use)
C Drive: (WDC WD32 00AAKS-00B3A SCSI Disk Device) 225338MB out of 305242MB (73%) free
D Drive: (WDC WD20 EARS-00MVWB0 SCSI Disk Device) 1513953MB out of 1907726MB (79%) free
F Drive: (ELBY CLONEDRIVE SCSI CdRom Device) zero-size drive
E Drive: (TSSTcorp CDDVDW SH-S223Q SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 465
Manufacturer / Chip: NVIDIA / GeForce GTX 465
Video Memory: 4065 MB
Driver Version: 8.17.12.6658
Driver Date: 1/7/2011 11:27:00 PM
Driver Language: English

Sound Device Description: Speakers (2- USB Multi-Channel Audio Device)
Driver File: CM10664.sys
Driver Version: 7.12.0008.2140
Driver Date: 10/1/2009 6:04:54 PM

Sound Device Description: Digital Output (2- USB Multi-Channel Audio Device)
Driver File: CM10664.sys
Driver Version: 7.12.0008.2140
Driver Date: 10/1/2009 6:04:54 PM

Sound Device Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 6:44:23 AM

Sound Device Description: Digital Audio (HDMI) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 6:44:23 AM


WMI Information
Motherboard Manufacturer: EVGA
Motherboard Model: (empty)
Motherboard Product: 132-YW-E178-FTW
Motherboard Version: 1
BIOS Manufacturer: Phoenix Technologies, LTD
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: EVGA - 42302e31
BIOS Release: 20080630000000.000000+000


Registry Information for Current User
Resolution: 1920x1080
3D Resolution: 1920x1080 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No


Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)


World Texture Level: Unknown (3)
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Compatiblity
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 1850.201006301958.0
Installation Directory: C:\Program Files (x86)\NCSoft\City of Heroes

Mod files in the Data directory
.\texture_library has 1 file
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 40 files
.\texture_library\V_MAPS\City has 1 file
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:06:30 AM, on 8/19/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\NETGEAR\WNDA3100v2\WNDA3100v2.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\VMware\VMware Player\hqtray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system\Cm106eye.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Opera\Opera.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Display] C:\Program Files (x86)\APC\APC PowerChute Personal Edition\DataCollectionLauncher.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files (x86)\VMware\VMware Player\hqtray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: NETGEAR WNDA3100v2 Smart Wizard.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\nvidia corporation\networkaccessmanager\bin32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\nvidia corporation\networkaccessmanager\bin32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\nvidia corporation\networkaccessmanager\bin32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\nvidia corporation\networkaccessmanager\bin32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\nvidia corporation\networkaccessmanager\bin32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\nvidia corporation\networkaccessmanager\bin32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\nvidia corporation\networkaccessmanager\bin32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\nvidia corporation\networkaccessmanager\bin32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware player\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware player\vsocklib.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/...nAxControl.CAB
O16 - DPF: {140E4DF8-9E14-4A34-9577-C77561ED7883} (SysInfo Class) - http://content.systemrequirementslab...i_4.1.72.0.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} - http://messenger.zone.msn.com/Messen.../GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: APC Data Service - American Power Conversion Corporation - C:\Program Files (x86)\APC\APC PowerChute Personal Edition\dataserv.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files (x86)\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - d:\steam\steamapps\common\dragon age origins\bin_ship\DAUpdaterSvc.Service.exe
O23 - Service: Encrypting File System (EFS) (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt. exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-ufad.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WD SmartWare Drive Manager Service (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: WSWNDA3100 - Unknown owner - C:\Program Files (x86)\NETGEAR\WNDA3100v2\WifiSvc.exe

--
End of file - 11998 bytes

This issue seems to have come up out of the blue. The last time anything "structural" changed on this computer was nine days ago, and the changes were all Windows Updates. I have not installed any new software or hardware since. I am not running Precision; I'm well aware of the problems and honestly City of Heroes wouldn't get much out of it anyway.

The errors started happening yesterday, after the NCSoft Launcher problems with the servers. I am NOT going to roll back security updates to play a game.

Since then I have updated video drivers, rolled them back to earlier versions, started in safe mode, launched with UAC off, and tried to increase *just* the resolution after each step, and failed to get anywhere.

I've reinstalled from scratch twice and from CD once, I've verified and reverified and consistency checked. Other OpenGL games work just fine. Other DirectX games work fine. I've doublechecked my net connection, I've reset the router and made sure the game is getting through the firewall.

It constantly gets stuck at "Loading", and will not progress to the login screen. NCSoft's Launcher is apparently working properly, but City of Heroes gets stuck in a loop, using 50% of the processor without progressing.

I CAN launch in Safe Mode, however, any attempt to increase the resolution from the crappy 800x600 base or launching in not-Safe Mode ends up with getting stuck at "Loading" again.

Does anyone have any idea what might be causing this? Other games work just fine, including competing MMORPG titles.

I've gotten through all the recommended tech support steps, submitted a ticket, run through multiple diagnostic scans, followed the steps tech support suggested, but now they're out of the office and non-responsive.

I've got an evga GTX465 with 1 gig of RAM, I'm running Windows 7 Ultimate x64, 8 gb of RAM and a 9550 Intel Core2 Quad. Up to today I have NEVER had a problem with City of Heroes.

So no more overgrown Jawas? Good. Mostly.