City of Heroes: Live Forum Archive

Nadazdy

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  1. Nadazdy

    Echo Hawk, here.

    POST-ACTION

    Some good news. It's still intalling, but it's got to a point where I can log in access the tutorial areas. Crossing my fingers, here.
  2. Nadazdy
    I MIGHT be able to play soon. It's finally at a point where I can log in and access the character creator and tutorial. I've logged in, created a character and adjusted some settings. Looks good so far.
  3. Nadazdy

    Echo Hawk, here.

    POST-ACTION

    If I don't end up coming back, note that it wasn't anything anyone did, and that I had a great time playing, and I will miss you guys. I hope I'll be able to come back, but if not, it's been fun.
  4. Nadazdy

    Echo Hawk, here.

    POST-ACTION

    Quote:
    Originally Posted by Cobalt Azurean View Post
    You may wish to go to the Technical Issues o' the forums and see if they can help you. They've got some very tech savvy players that monitor it.

    I did that already, but nothing suggested seems to be helping much. I have a computer egghead here at home (she designs realtime operating systems for the nuclear industry and knows computers like nobody's business) and she can't ferrat out the problem. Short of a complete system dump (which may or may not fix anything), I'm not sure what to do.
  5. Nadazdy

    Echo Hawk, here.

    POST-ACTION

    Quote:
    Originally Posted by Cobalt Azurean View Post
    Passed this along in ChampioNexus and Champion Facebook page to spread the word.
    It's not looking good on my end. I've done everything short of a complete system dump and I can't get the game to reinstall and I don't know why.
  6. Nadazdy
    I don't get it. I've tried a complete, clean installation from the bottom up. Why is it I'm having such problems?
  7. Nadazdy
    I've hit a new error:

    Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
  8. Nadazdy
    It seems to have installed a new file to replace the old. Hopefully, that is the only problem. So far, so good.
  9. Nadazdy

    Echo Hawk, here.

    POST-ACTION

    To my friends on the server- I'll be back if or when my current computer problems are sorted out. I hope I'll be back in the next day or two.
  10. Nadazdy
    Quote:
    Originally Posted by Tenjoy View Post
    Have you tried removing that file entirely, i. e. moving into another non-game folder (or deleting it)?

    10joy
    I'll give it a try ( I have nothing to lose at this point).
  11. Nadazdy
    No dice. Complete cleanout fixed nothing. The SAME error shows up again:

    Error Code: 58 (FileGroupApplicationErrorRollbackNotAttempted):

    Errors occurred while applying the patch,

    and a rollback was not attempted.

    The product is likely in an inconsistent state and should be repaired or reinstalled.

    The patch application errors are as follows:

    Error Code: 57 (ErrorRepairingTargetFile):

    File could not be repaired: C:\Program Files\NCsoft\City of Heroes\piggs\stage1c.pigg.
  12. Nadazdy
    Quote:
    Originally Posted by WanderingAries View Post
    Try this:
    Dump the Pigg files in your Beta folder and copy the Live ones. Tell it to repair and see what happens then.

    While I'm not the best with knowing what does/doesn't need to be on startup, I did see what felt like too many unnecessary things like Office related startup things. I create a 'Startup Disabled' folder (holdover from my early Mac use) within the 'Programs' folder on the start menu and move the shortcuts to that unless I need the app to run on boot.

    To perhaps answers somebody else's question, it looks like the OP actually uses Firefox as a browser, not IE, but I would still upgrade to IE8 for security reasons. It also looks like you have some sort of XBox related drivers (or something) loading on boot as well.
    The drivers are for a logitech controller. I use a controller for direct control of my characters and 'repurpose' the keyboard for everything else. Seems to work fairly well.
  13. Nadazdy
    Quote:
    Originally Posted by Gaia View Post
    Judging by the driver dates it looks as if you are running 11.5 of Catalyst Control Centre which is known to be unstable for CoH. I'd suggest upgrading your graphics drivers - 11.9 is known to be stable - I'm not sure about the latest though.

    Unrelated I'd definitely look at upgrading your Internet Explorer unless you need v6 for some reason - that has a huge number of security holes and is no longer supported by Microsoft.
    The Babylon and PriceGong toolbars are a concern as they are Adware which don't vet the ads the serve up properly and have been reported as a source of malware infection
    Wait, I uninstalled the last AMD package (11.2) I believe) and installed 12.1 Am I missing something? Note again, I ain't a computer egghead.
  14. Nadazdy
    Anna, my spouse, is more of a computer nerd than I am (understatement- she's a real-time software engineer for the nuclear industry) has helped me narrow things down. The card is good, it works in any other circumstance. The drivers are good, too. My machine is clean as a whistle and runs stable in all other circumstances.

    So, what it is not (or unlikely to be):

    Malwar

    Hardware failure

    Failure on the part of the graphics card either in software, drivers or hardware



    I have completely unistalled the NCSoft Launcher and CoH, and done a defrag of the system. Next step is to use a clean disc utility and wipe any 'crud' that may be lurking on the drive, and inspect the registry. Then reinstall the launcher and CoH and see what happens. I suspect that the Launcher has some corrupt files and uninstalling them may have left something behind which is causing me grief and we'll looking closely at that to see if it's the culprit.
  15. Nadazdy
    Quote:
    Originally Posted by DarkGob View Post
    What I assume is your real name is in that last logfile thrice, under the machine summaries, you may wish to edit that out if you're concerned about such things (although based on your forum name, perhaps you aren't).
    Not my real name. It's a username I've had for many years. Lisa is a name I like and often prefer, but I don't give out my real name to people unless I know them.
  16. Nadazdy
    Quote:
    Originally Posted by Hyperstrike View Post
    Have you tried just starting up the launcher itself?
    Run the launcher, right-click on City of Heroes and select "Repair".
    See if that helps.

    Also, are you loading CoH by itself? Or through Steam?

    I've tried that. Within moments it crashes. So I clicked repair and about 20 minutes later the repair runs into a brick wall, telling me it's unable to repair a PIGG file, would I like to run the repair again, and giving me an error code- 57, I think.

    I'm not entirely sure it's the problem, because as soon as a I booted up my computer this morning, the Catalyst control center which runs the graphics card gave a big error message and shut down.

    Oh, and I don't run this game through Steam.

    I don't know if any of this helps.
  17. Nadazdy
    I'll just add this error log to the pile.

    2012-02-03 22:04:19.0156 : 1 : Info : Rolling the log files...
    2012-02-03 22:04:19.0468 : 1 : Info : Starting:
    C:\Program Files\NCSoft\Launcher\_Launcher.exeC:\Program Files\NCSoft\Launcher\NCLauncher.exe /Minimized
    Full assembly name: _Launcher, Version=1.6.3.5, Culture=neutral, PublicKeyToken=null
    2012-02-03 22:04:19.0468 : 1 : Info : Windows version: 5.1.2600.196608 (WinXP)
    2012-02-03 22:04:19.0468 : 1 : Info : Starting _Launcher...
    2012-02-03 22:04:19.0468 : 1 : Info : --- Parsing Command Line ---
    2012-02-03 22:04:19.0625 : 1 : Info : --- Command Line Parsed---
    2012-02-03 22:04:19.0625 : 1 : Info : --- Setting Up Application Data ---
    2012-02-03 22:04:19.0625 : 1 : Info : --- Initializing Launcher App ---
    2012-02-03 22:04:19.0625 : 1 : Info : --- Creating User Mutex ---
    2012-02-03 22:04:19.0625 : 1 : Info : --- Setting up IPC Channel ---
    2012-02-03 22:04:19.0625 : 1 : Info : --- Not Still Running, Setting Up IPC ---
    2012-02-03 22:04:19.0625 : 1 : Info : --- Attemping Register IPC ---
    2012-02-03 22:04:19.0781 : 1 : Info : --- Handle First Instance ---
    2012-02-03 22:04:19.0781 : 1 : Info : --- Initializing Configuration Group ---
    2012-02-03 22:04:19.0937 : 1 : Info : --- Initalizing Language And Region ---
    2012-02-03 22:04:19.0937 : 1 : Info : --- Creating Splash Screen ---
    2012-02-03 22:04:19.0937 : 1 : Info : --- First Run Initialization ---
    2012-02-03 22:04:19.0937 : 1 : Info : --- Update Self ---
    2012-02-03 22:04:19.1718 : 1 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
    2012-02-03 22:04:19.1718 : 1 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
    2012-02-03 22:04:19.1875 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
    2012-02-03 22:04:19.1875 : 1 : Info : BasicDownloader: Downloading from "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" to "C:\Documents and Settings\Lisa Nadazdy\Local Settings\Temp\tmp2.tmp".
    2012-02-03 22:04:25.8593 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 0 = 216.104.99.209
    2012-02-03 22:04:25.8593 : 1 : Info : BasicDownloader: Response Host "launcher.patcher.ncsoft.com" IP 1 = 216.104.99.200
    2012-02-03 22:04:25.8593 : 1 : Info : BasicDownloader: Download of "http://launcher.patcher.ncsoft.com/NCLauncher/Main/Manifests/CurrentVersion.xml" completed successfully.
    2012-02-03 22:04:25.8593 : 1 : Info : FileVerifier: Verifying: 'C:\Documents and Settings\Lisa Nadazdy\Local Settings\Temp\tmp2.tmp' Expected Hash = '' Expected Length = -1
    2012-02-03 22:04:25.8593 : 1 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
    2012-02-03 22:04:25.8593 : 1 : Info : Patcher: EndOp: Getting Current Version : () : 0%
    2012-02-03 22:04:25.8750 : 1 : Info : Patcher: BeginOp: : () : 0%
    2012-02-03 22:04:25.8750 : 1 : Info : Patcher: EndOp: : () : 20%
    2012-02-03 22:04:25.8750 : 1 : Info : Patcher: EndOp: Checking for updates. : () : 0%
    2012-02-03 22:04:26.1718 : 1 : Info : --- Evaluating Registry ---
    2012-02-03 22:04:26.4843 : 1 : Info : --- Creating LauncherApplication ---
    2012-02-03 22:04:26.4843 : 1 : Info : --- LauncherApplication Run ---
    2012-02-03 22:04:27.7343 : 1 : Info : Getting Pathch Server for GameID: CityOfHeroes
    2012-02-03 22:04:28.0312 : 1 : Info : BasicDownloader: Downloading 1 files for a total of : 2510 bytes.
    2012-02-03 22:04:28.0312 : 1 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/InstallManifest.xml" to "C:\Documents and Settings\Lisa Nadazdy\Config\Default\TempInstallManifest.xml".
    2012-02-03 22:04:28.4062 : 1 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 216.104.99.208
    2012-02-03 22:04:28.4062 : 1 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 216.104.99.200
    2012-02-03 22:04:28.4062 : 1 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/InstallManifest.xml" completed successfully.
    2012-02-03 22:04:28.4062 : 1 : Info : FileVerifier: Verifying: 'C:\Documents and Settings\Lisa Nadazdy\Config\Default\TempInstallManifest.xml' Expected Hash = '' Expected Length = 2510
    2012-02-03 22:04:28.4062 : 1 : Info : FileVerifier: PASS: Length matches, and there is no hash to test against.
    2012-02-03 22:04:28.8281 : 1 : Info : Checking to see if the game (CityOfHeroes) can apply transition CheckForUpdates.
    2012-02-03 22:04:28.8281 : 1 : Info : Attempting transition - 0 other operations are currently taking up low bandwidth.
    2012-02-03 22:04:28.8593 : 11 : Info : Patcher: BeginOp: Checking for updates. : () : 0%
    2012-02-03 22:04:28.8593 : 11 : Info : Patcher: BeginOp: Getting Current Version : () : 0%
    2012-02-03 22:04:28.8593 : 11 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
    2012-02-03 22:04:28.8593 : 11 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" to "C:\Documents and Settings\Lisa Nadazdy\Local Settings\Temp\tmp3.tmp".
    2012-02-03 22:04:29.0625 : 11 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 216.104.99.200
    2012-02-03 22:04:29.0625 : 11 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 216.104.99.208
    2012-02-03 22:04:29.0625 : 11 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/CurrentVersion.xml" completed successfully.
    2012-02-03 22:04:29.0625 : 11 : Info : FileVerifier: Verifying: 'C:\Documents and Settings\Lisa Nadazdy\Local Settings\Temp\tmp3.tmp' Expected Hash = '' Expected Length = -1
    2012-02-03 22:04:29.0625 : 11 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
    2012-02-03 22:04:29.0625 : 11 : Info : Patcher: EndOp: Getting Current Version : () : 0%
    2012-02-03 22:04:29.0625 : 11 : Info : Patcher: BeginOp: : () : 0%
    2012-02-03 22:04:29.0625 : 11 : Info : Patcher: BeginOp: Getting Patch List : () : 0%
    2012-02-03 22:04:29.0625 : 11 : Info : BasicDownloader: Downloading 1 files for a total of : bytes.
    2012-02-03 22:04:29.0625 : 11 : Info : BasicDownloader: Downloading from "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/PatchListManifest.xml" to "C:\Documents and Settings\Lisa Nadazdy\Local Settings\Temp\tmp4.tmp".
    2012-02-03 22:04:29.3281 : 11 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 0 = 216.104.99.208
    2012-02-03 22:04:29.3281 : 11 : Info : BasicDownloader: Response Host "cohlive.patcher.ncsoft.com" IP 1 = 216.104.99.200
    2012-02-03 22:04:29.3593 : 11 : Info : BasicDownloader: Download of "http://cohlive.patcher.ncsoft.com/CityOfHeroes/Main/Manifests/PatchListManifest.xml" completed successfully.
    2012-02-03 22:04:29.3593 : 11 : Info : FileVerifier: Verifying: 'C:\Documents and Settings\Lisa Nadazdy\Local Settings\Temp\tmp4.tmp' Expected Hash = '' Expected Length = -1
    2012-02-03 22:04:29.3593 : 11 : Info : FileVerifier: PASS: File exists, and there is no hash or length to test against.
    2012-02-03 22:04:29.3593 : 11 : Info : Patcher: EndOp: Getting Patch List : () : 0%
    2012-02-03 22:04:29.3593 : 11 : Info : Patcher: BeginOp: Finding the minimum number of patches to apply. : () : 0%
    2012-02-03 22:04:29.3593 : 11 : Info : Patcher: EndOp: Finding the minimum number of patches to apply. : () : 0%
    2012-02-03 22:04:29.3593 : 11 : Info : Patcher: EndOp: : () : 80%
    2012-02-03 22:04:29.3593 : 11 : Info : Patcher: EndOp: Checking for updates. : () : 0%
    2012-02-03 22:04:29.4218 : 1 : Info : --- Entering StagedInstallState ---
    2012-02-03 22:04:29.5468 : 1 : Info : -StagedInstallState: Performing Disk Space Check.
    2012-02-03 22:04:30.5625 : 1 : Info : -StagedInstallState: Attempting to load StagedInstall.xml
    2012-02-03 22:04:30.7343 : 19 : Info : -StagedInstallState: Entering Download Thread
    2012-02-03 22:04:30.7500 : 19 : Info : -StagedInstallState: C:\Program Files\NCsoft\City of Heroes\CityOfHeroes_Main_0.0.0.1To0.0.0.2.ncpatch does not exist, Downloading file.
    2012-02-03 22:04:31.0156 : 19 : Info : -StagedInstallState: FileMode.Append
    2012-02-03 22:04:31.0156 : 19 : Info : -StagedInstallState: Starting File Download - C:\Program Files\NCsoft\City of Heroes\CityOfHeroes_Main_0.0.0.1To0.0.0.2.ncpatch. downloading
    2012-02-03 22:06:18.0781 : 19 : Info : -StagedInstallState: Checking Files Hash
    2012-02-03 22:06:49.8750 : 19 : Info : -StagedInstallState: removing downloading tag from file.
    2012-02-03 22:06:49.9218 : 16 : Info : -StagedInstallState: Entering Applying state.
    2012-02-03 22:06:50.0937 : 16 : Info : -StagedInstallState: Attempting to Uncompress patch.
    2012-02-03 22:06:50.1093 : 16 : Info : -StagedInstallState: Performing Disk Space Check.
    2012-02-03 22:06:50.2343 : 16 : Info : -StagedInstallState: Extracting - CityOfHeroes_Main_0.0.0.1To0.0.0.2\PatchManifest.x ml
    2012-02-03 22:06:50.3125 : 16 : Info : -StagedInstallState: Extracting - CityOfHeroes_Main_0.0.0.1To0.0.0.2\ProductFiles\pi ggs\stage2.pigg
    2012-02-03 22:06:54.6250 : 16 : Info : -StagedInstallState: Extracting - CityOfHeroes_Main_0.0.0.1To0.0.0.2\ProductFiles\pi ggs\stage2a.pigg
    2012-02-03 22:06:59.7187 : 16 : Info : -StagedInstallState: Extracting - CityOfHeroes_Main_0.0.0.1To0.0.0.2\ProductFiles\pi ggs\stage2b.pigg
    2012-02-03 22:07:07.1562 : 16 : Info : -StagedInstallState: Extracting - CityOfHeroes_Main_0.0.0.1To0.0.0.2\ProductFiles\pi ggs\stage2c.pigg
    2012-02-03 22:07:12.8281 : 16 : Info : -StagedInstallState: Extracting - CityOfHeroes_Main_0.0.0.1To0.0.0.2\ProductFiles\st aged_version.ini
    2012-02-03 22:07:12.8281 : 16 : Info : -StagedInstallState: Extracting - CityOfHeroes_Main_0.0.0.1To0.0.0.2\ProductFiles\st aged_version.ini.X-D-E-L-T-A
    2012-02-03 22:07:12.8281 : 16 : Info : -StagedInstallState: Retrieving Patch Manifest.
    2012-02-03 22:07:12.8281 : 16 : Info : -StagedInstallState: Applying Patch Manifest
    2012-02-03 22:07:12.8281 : 16 : Info : -StagedInstallState: Adding File: C:\Program Files\NCsoft\City of Heroes\piggs\stage2.pigg
    2012-02-03 22:07:12.8281 : 16 : Info : -StagedInstallState: Adding File: C:\Program Files\NCsoft\City of Heroes\piggs\stage2a.pigg
    2012-02-03 22:07:12.8281 : 16 : Info : -StagedInstallState: Adding File: C:\Program Files\NCsoft\City of Heroes\piggs\stage2b.pigg
    2012-02-03 22:07:12.8281 : 16 : Info : -StagedInstallState: Adding File: C:\Program Files\NCsoft\City of Heroes\piggs\stage2c.pigg
    2012-02-03 22:07:13.6093 : 16 : Info : -StagedInstallState: Applying XDelta: C:\Program Files\NCsoft\City of Heroes\staged_version.ini.P-A-T-C-H-E-D
    2012-02-03 22:07:13.8593 : 16 : Info : -StagedInstallState: (XDelta) Removing: C:\Program Files\NCsoft\City of Heroes\staged_version.ini
    2012-02-03 22:07:13.8593 : 16 : Info : -StagedInstallState: (XDelta) Moving: C:\Program Files\NCsoft\City of Heroes\staged_version.ini.P-A-T-C-H-E-D
    2012-02-03 22:07:13.8593 : 16 : Info : -StagedInstallState: Removing Patch Scratch Directory.
    2012-02-03 22:07:14.0625 : 16 : Info : -StagedInstallState: Setting up for next Stage Download.
    2012-02-03 22:07:14.0625 : 1 : Info : -StagedInstallState: Performing Disk Space Check.
    2012-02-03 22:07:14.1250 : 21 : Info : -StagedInstallState: Entering Download Thread
    2012-02-03 22:07:14.1250 : 21 : Info : -StagedInstallState: C:\Program Files\NCsoft\City of Heroes\CityOfHeroes_Main_0.0.0.2To0.0.0.3.ncpatch does not exist, Downloading file.
    2012-02-03 22:07:14.5468 : 21 : Info : -StagedInstallState: FileMode.OpenOrCreate
    2012-02-03 22:07:14.5468 : 21 : Info : -StagedInstallState: Starting File Download - C:\Program Files\NCsoft\City of Heroes\CityOfHeroes_Main_0.0.0.2To0.0.0.3.ncpatch. downloading
    2012-02-03 22:32:08.3125 : 21 : Info : -StagedInstallState: Checking Files Hash
    2012-02-03 22:32:11.4531 : 21 : Info : -StagedInstallState: FILES HASH DID NOT MATCH EXPECTED! Going to repair state to finish!
    2012-02-03 22:32:11.5156 : 21 : Error :


    Summary For :
    ======================================
    --> MachineName: KALGOORLIE
    --> TimeStamp: 04/02/2012 3:32:11 AM
    --> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
    --> AppDomainName: StubDomain
    --> WindowsIdentity: KALGOORLIE\Lisa Nadazdy

    Exception Information Details:
    ======================================
    Exception Type: System.Exception
    Message: An error prevented the game from being updated.
    Game files might be corrupted, or files could have been in use while the update was being applied.
    Reinstalling the game will probably fix the problem.
    You can also try to reapply the updates by right-clicking on the game's name in the game list.
    Data: System.Collections.ListDictionaryInternal
    TargetSite: NULL
    HelpLink: NULL
    Source: NULL

    2012-02-03 22:32:11.5312 : 21 : Error : StagedInstallState: Exception:



    Summary For :
    ======================================
    --> MachineName: KALGOORLIE
    --> TimeStamp: 04/02/2012 3:32:11 AM
    --> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
    --> AppDomainName: StubDomain
    --> WindowsIdentity: KALGOORLIE\Lisa Nadazdy

    Exception Information Details:
    ======================================
    Exception Type: System.Exception
    Message: An error prevented the game from being updated.
    Game files might be corrupted, or files could have been in use while the update was being applied.
    Reinstalling the game will probably fix the problem.
    You can also try to reapply the updates by right-clicking on the game's name in the game list.
    Data: System.Collections.ListDictionaryInternal
    TargetSite: Void LogAndThrowException(System.String, System.Exception)
    HelpLink: NULL
    Source: NC.Logging

    StackTrace Information Details:
    ======================================
    at NC.Logging.Logger.LogAndThrowException(String message, Exception ex)
    at NC.Logging.Logger.LogAndThrowException(Exception ex)
    at NC.Launcher.GameItems.GameItem.ReadyToPlayStagedIn stallState.HashDownloadedFile(String sDLPath)
    at NC.Launcher.GameItems.GameItem.ReadyToPlayStagedIn stallState.DownloadWithWebClient(FileManifest fMan, String sDLPath)

    2012-02-03 22:32:11.5312 : 1 : Error : Creating ErrorState



    Summary For :
    ======================================
    --> MachineName: KALGOORLIE
    --> TimeStamp: 04/02/2012 3:32:11 AM
    --> FullName: NC.Logging, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
    --> AppDomainName: StubDomain
    --> WindowsIdentity: KALGOORLIE\Lisa Nadazdy

    Exception Information Details:
    ======================================
    Exception Type: System.Exception
    Message: An error prevented the game from being updated.
    Game files might be corrupted, or files could have been in use while the update was being applied.
    Reinstalling the game will probably fix the problem.
    You can also try to reapply the updates by right-clicking on the game's name in the game list.
    Data: System.Collections.ListDictionaryInternal
    TargetSite: Void LogAndThrowException(System.String, System.Exception)
    HelpLink: NULL
    Source: NC.Logging

    StackTrace Information Details:
    ======================================
    at NC.Logging.Logger.LogAndThrowException(String message, Exception ex)
    at NC.Logging.Logger.LogAndThrowException(Exception ex)
    at NC.Launcher.GameItems.GameItem.ReadyToPlayStagedIn stallState.HashDownloadedFile(String sDLPath)
    at NC.Launcher.GameItems.GameItem.ReadyToPlayStagedIn stallState.DownloadWithWebClient(FileManifest fMan, String sDLPath)

    2012-02-03 22:32:11.5312 : 1 : Info : --- Exiting StagedInstallState ---
  18. Nadazdy
    Now- CoHelper-

    ---System information gathered by CoH Helper version 0.2.0.2---

    DxDiag gathered at February 3, 2012 22:10 (-05:00)
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: P43-ES3G
    BIOS: Award Modular BIOS v6.00PG
    Central Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz (2 CPUs)
    Memory: 3326MB
    .Net Memory Report: 2635MB out of 3326MB available
    Page File: 4538MB (672MB currently in use)
    C Drive: (WDC WD400BB-00AUA1) 15856MB out of 38154MB (41%) free
    D Drive: (WDC WD15EARS-00MVWB0) 1394810MB out of 1430789MB (97%) free
    E Drive: (HL-DT-ST DVD-ROM GDR8163B) zero-size drive
    Windows directory location: C:\WINDOWS
    DirectX: DirectX 9.0c (4.09.0000.0904)
    DirectX Diag version: 5.03.2600.5512 (32-bit version)

    Display Notes: No problems found.
    Sound Notes: No problems found.
    Input Notes: No problems found.

    Monitor: Plug and Play Monitor
    Monitor's Max Resolution: 1600,1200
    Video Device Name: ATI Radeon HD 4600 Series
    Manufacturer / Chip: Advanced Micro Devices, Inc. / AMD Radeon Graphics Processor (0x9498)
    Video Memory: 1024.0 MB
    Driver Version: 6.14.0010.7246
    Driver Date: 12/05/2011 9:54:00 PM
    Driver Language: English

    Sound Device Description: Realtek HD Audio output
    Driver File: RtkHDAud.sys
    Driver Version: 5.10.0000.5672
    Driver Date: 01/01/0001 12:00:00 AM


    WMI Information
    Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
    Motherboard Model: (empty)
    Motherboard Product: P43-ES3G
    Motherboard Version: x.x
    BIOS Manufacturer: Award Software International, Inc.
    BIOS Name: Award Modular BIOS v6.00PG
    BIOS Version: GBT - 42302e31
    BIOS Release: 20081126000000.000000+000


    Registry Information for Current User
    Resolution: 1024x768
    3D Resolution: 1024x768 (Not using renderscale)
    Full Screen: Yes
    Maximized: No
    Screen Position: 0, 0
    Refresh Rate: 60Hz
    Vertical Sync Enabled: Yes


    Physics Quality: Medium
    Maximum Particles: 50000
    Max Particle Fill? 10.000
    Physics Card Enabled: No


    Anti-aliasing: Unknown (0)
    Anisotropic Filtering: 4x
    Texture LOD Bias: Smooth
    Water Effects: Medium quality
    Bloom: 1.000 (turned on)
    Depth of Field Enabled: Yes
    Desaturation Effects (Sepia) Enabled: Yes
    Shader Detail: High
  19. Nadazdy
    First, Hijack This:
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:14:11 PM, on 03/02/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Logitech\Gaming Software\LWEMon.exe
    C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\NCSoft\Launcher\NCLauncher.exe
    C:\Program Files\Steam\steam.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
    C:\WINDOWS\system32\PSIService.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    D:\download\CohHelper.exe
    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    O2 - BHO: PriceGong - {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files\PriceGong\2.5.0\PriceGongIE.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.31.6\bh\Ba bylonToolbar.dll
    O2 - BHO: BHO Project - {a233f4f1-6ebc-40bc-8369-2b8b2b8019d9} - C:\Program Files\Object\bho_project.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.4.31.6\Babyl onToolbarTlbr.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [GEST] m‘|\ü
    O4 - HKLM\..\Run: [Start WingMan Profiler] C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui
    O4 - HKLM\..\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [NCsoft Launcher] C:\Program Files\NCSoft\Launcher\NCLauncher.exe /Minimized
    O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\steam.exe" -silent
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ES lite Service for program management. (ES lite Service) - Unknown owner - C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

    --
    End of file - 5726 bytes
  20. Nadazdy
    Keep in mind that I am by no means a technical person- I do art, not computers. Yesterday, My game strted crashing- several times in a row, giving all kinds of error messages, including corrupt file messages. I gave it a rest and played for several hours today, no problem. And then it crashed again. and kept crashing. It crashed when I changed zones, and then when I tried to log into a character, and now, I can't even reach the login screen before crashing. I have uninstalled and reinstall the drivers. I have uninstalled and reinstalled the game. It changes nothing.

    I'll give as much data as I can, but something has broken, but I don't know what.
  21. Nadazdy
    Quote:
    Originally Posted by newchemicals View Post
    Start a new thread following Hyperstrike's guidelines. http://boards.cityofheroes.com/showthread.php?t=231628

    Please tell us as much as you can so we don't have to put on our Karnak hat and guess what you have.
    I'm starting to think I may have a serious file corruption in the game, as I'm now crashing even before I hit the login screen. I'm going to try an uninstall, reinstall of the game.
  22. Nadazdy
    I've been having severe crash issues since the latest patch, and I have 12.1 installed.
  23. Nadazdy
    ...I'm forming my own for anyone who's interested. Gets Out The Hammers (G.O.T.H.) is accepting anyone looking for a SG, especailly those who are new and haven't found a group yet.

    Thank you.

    Edit: global name- Lisa Nadazdy, but I play Forgetfire.
  24. Nadazdy
    Ha! A friend of mine on another board noticed that my drivers weren't up to date. Got it fixed, and it works beautifully now.
  25. Nadazdy
    New user, here. I got this game a couple of days ago and have been fighting with it since. My machine should be able to handle it at the lowest settings, but it can't, because... ATI Radeon graphics card. Note, that I know a little about computers, but not a massive amount.

    I have a Dell Vostro 1000 with:

    AMD Athlon 64 X2
    Dual-Core Processor TK-57
    1.9 GHz, 896 MB RAM

    ATI Radeon Xpress 1150


    Since the graphics card is integrated with CPU, it's not something I can swap out, and the drivers are version 8.31-061011a-053721C-Dell, which as far I can tell are the latest drivers, and are what came packaged with it.

    Here is the skinny on the Catalyst Control Center:

    Driver Packaging Version 8.31-061011a-053721C-Dell
    Provider ATI Technologies Inc.
    2D Driver Version 6.14.10.6648
    2D Driver File Path System/CurrentControlSet/Control/Video/{639231E9-42C5-4439-A43C-30B49DF0E997}/0000
    Direct3D Version 6.14.10.0448
    OpenGL Version 6.14.10.6174
    CATALYST® Control Center Version 1.2.2475.36837

    I don't know if that helps, but there it is.


    The major problem is that if it turn down the settings to the low-end in game, I can see what's going on, but it's painfully slow and choppy and pretty much unplayable. I turn up the settings and the screen goes black, which it seems to be a pretty common problem with ATI chipsets.

    Can you help? I really, really want to play this, and I hope this is something that can be fixed.