Avatea

Assistant Community Manager
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  1. If the recent release of City of Heroes® Issue 16: Power Spectrum wasn't enough of a treat, we have something else for you to enjoy!

    Go to gamespot.com to check our latest official trailer for the Issue that manages to expand the meaning of customization even further!

    Let your imagination run wild an infinite spectrum of possibilities. If you thought creating a character couldn't get any better, watch this trailer and let it inspire you. Match your powers with your costume for a unique Heroic or Villainous experience; or match them with your overall theme to emphasize the angelic or diabolic aspect of your character. Whatever your idea is, City of Heroes® makes it even more fun for you to do it now!

    Join in the Community discussion!
  2. If the recent release of City of Heroes® Issue 16: Power Spectrum wasn't enough of a treat, we have something else for you to enjoy!

    Go to gamespot.com to check our latest official trailer for the Issue that manages to expand the meaning of customization even further!

    Let your imagination run wild an infinite spectrum of possibilities. If you thought creating a character couldn't get any better, watch this trailer and let it inspire you. Match your powers with your costume for a unique Heroic or Villainous experience; or match them with your overall theme to emphasize the angelic or diabolic aspect of your character. Whatever your idea is, City of Heroes® makes it even more fun for you to do it now!
  3. UPDATE: Please note that the time for the North American maintenance have had to be changed and it will now start at 11 AM Pacific Time (2 PM Eastern Time)
  4. UPDATE: Please note that the time for the North American maintenance have had to be changed and it will now start at 11 AM Pacific Time (2 PM Eastern Time)

    ******************


    Tomorrow Thursday, September 17th, the North American live servers will be taken down at 11:00 AM Pacific Time (2:00 PM Eastern Time) for an approximate duration of 2 hours.

    On Friday, September 18th, the European live servers will be taken down at 2:00 AM British Time (3H00 Central European Time) also for an approximate duration of 2 hours.

    There aren't any patchnotes for this downtime.

    We thank you for your patience with this matter.
  5. The excitement is palpable among heroes and villains alike. Issue 16: Power Spectrum is now available across Paragon City and the Rogue Isles for all to make heroic (or villainous) use of! With this much-anticipated update, players can use the all new character creator and customize most of their powers by selecting themes or changing the colors and animations of specific powers.

    Whether you feel the need to match your hero's powers with their bright outfit or want your villain's powers to look even more nefarious, the palette is yours!

    But that is far from being all that Issue 16 has to offer. Take a look at the Issue 16 Release Notes to familiarize yourselves with the list of additions in City of Heroes. These include new Mission Difficulty settings for players seeking the ultimate challenge and the all new Super Sidekicking system, making Sidekicking easier and more fun than ever with the convenience of never having to find and wait for someone else to sidekick you again! Powerset Proliferation has also brought select powers to several new Archetypes.

    Don't take our word for it though; it's all happening now on a live City of Heroes server near you!
  6. UPDATE: The maintenance is running a bit longer than expected. We will let you know when the services are back up and running. Thank you for your patience.
  7. UPDATE: The maintenance is now over!

    ********************

    On Wednesday 16 September 2009, NCsoft Account Services will be brought down for maintenance. All NCsoft Account services will be unavailable at that time.

    Planned Start: 6:30 AM Pacific Time (9:30 AM Eastern Time / 2:30 PM British Time / 15:30 Central European Time)
    Planned Finish: 10:00 AM (1:00 PM Eastern Time / 6:00 PM British Time / 19:00 Central European Time)

    You will be unable to access the following areas during the maintenance:
    • The NCsoft Store (to purchase items like the Booster packs for instance);
    • The City of Heroes Ingame Store (to purchase services or items like character transfers, renames, character slots or Respec tokens);
    • The NCsoft Account Management System (to manage, create, upgrade or re-activate your account for instance);
    • The creation of new Forum accounts (the use of existing Forum accounts will not however be affected).


    We apologise for the inconvenience and thank you for your patience with this matter.

    Please note: the Live servers will still be available at that time and you will be able to log in to the game.
  8. With Hero-Con looming on the horizon and many of you eager to take part in the action, we are pleased to announce our brand new website dedicated to your favorite heroic event of the year!


    Make sure to check the Hero-Con site to get your entrance tickets and book your hotel room at a special rate. But this is not all, you will also get information such as the directions to the San Jose Doubletree Hotel, as well as an FAQ that should provide an answer to most of your questions about the event. And all of this is now available in one convenient location!


    We hope you enjoy our brand new addition to the City of Heroes®/City of Villains® website and don't forget to discuss all things Hero-Con here!
  9. Check out the latest news item by GameSpy with City of Heroes® Lead Designer, Matt "Positron" Miller.

    In this two-page interview, you will learn some more about Going Rogue and some of its protagonists as well as the reason why as a five-year-old game, City of Heroes doesn't need to be concerned about the future.
    Last but not least, dive into our latest free Expansion and discover Power Customization and other nifty features that will soon be available through Issue 16!

    *Please note that Issue 16 is currently in Open Beta.
  10. Check out the latest news item by GameSpy with City of Heroes® Lead Designer, Matt "Positron" Miller.

    In this two-page interview, you will learn some more about Going Rogue and some of its protagonists as well as the reason why as a five-year-old game, City of Heroes doesn't need to be concerned about the future.
    Last but not least, dive into our latest free Expansion and discover Power Customization and other nifty features that will soon be available through Issue 16!

    *Please note that Issue 16 is currently in Open Beta.

    Join in the Community Discussion!
  11. The European City of Heroes servers will be offline for extended maintenance on Friday 4th and Tuesday 8th September 2009.

    Start Time: 8AM British Summer Time (9:00 Central European Summer Time)
    Expected Duration: 3 hours
    Expected Finish Time: 11AM BST (12:00 CEST)

    We apologise for the inconvenience and thank you for your patience!
  12. With Issue 15, we included a warning in the official release notes, advising MAC users that Tiger is not an officially supported Operating System for City of Heroes, and that when Snow Leopard launches, players using OS X Tiger may not be able to run City of Heroes.

    As of Friday, August 28th 2009, the Snow Leopard OS has officially launched. As a result, the Tiger Operating System will no longer run City of Heroes on the Training Room server, and will not run City of Heroes on the Live servers when Issue 16 launches. MAC users can upgrade to the Leopard or Snow Leopard Operating Systems to continue playing City of Heroes, which will also allow us to be able to help you with technical issues you may be encountering.

    We thank you for your patience as we endeavor to assist our MAC users as best as we can.
  13. With Issue 15, we included a warning in the official release notes, advising MAC users that Tiger is not an officially supported Operating System for City of Heroes, and that when Snow Leopard launches, players using OS X Tiger may not be able to run City of Heroes.

    As of Friday, August 28th 2009, the Snow Leopard OS has officially launched. As a result, the Tiger Operating System will no longer run City of Heroes on the Training Room server, and will not run City of Heroes on the Live servers when Issue 16 launches. MAC users can upgrade to the Leopard or Snow Leopard Operating Systems to continue playing City of Heroes, which will also allow us to be able to help you with technical issues you may be encountering.

    We thank you for your patience as we endeavor to assist our MAC users as best as we can.
  14. The North American and European Training rooms will be taken down for maintenance today Tuesday, September 1st 2009, from 2 PM Pacific Time (5 PM Eastern Time / 10 PM British Time / 23:00 Central European Time).

    The downtime should last about 2 hours but the servers may become accessible again beforehand.

    Thank your for patience with this!
  15. The European Beta server (Training Room) should now be accessible and the Issue 16 Open Beta available to all our European players!
  16. Quote:
    Originally Posted by V-Tron View Post
    This, Is there any way that we can work around this?...I've allready got enough accounts to try and keep track of in my head

    *edit: and yes, the new look is much better than the old
    Unfortunately the only way to access it is to log on to the forums with the corresponding CoH Game Account credentials.
  17. Please note that the usual Monday morning maintenance will start an hour earlier this Monday 8/31. All North American live servers for City of Heroes will be brought down starting at 5:00 AM Pacific Time (8:00 AM Eastern Time).

    The downtime should last about 3 hours but please allow for early release or an extension as necessary.
  18. The European Character Copy tool is now part of the forums and is available at the bottom of the Development section. The previous URL will redirect to its new location but make sure to update your bookmarks!

    Please do let us know if you were to encounter any issue with it at all so we can get them taken care of as quickly as possible.

    Also note that it recognises your account and will only give you access to the list of servers corresponding to your territory once you have logged into the forums.

    Enjoy!
  19. Some of you have noticed that the Character Copy tool has undergone a few cosmetic changes.

    It is now part of the forums and is available at the bottom of the Development section. The previous URL will redirect to its new location but make sure to update your bookmarks!

    Please do let us know if you were to encounter any issue with it at all so we can get them taken care of as quickly as possible.

    Also note that it recognises your account and will only give you access to the list of servers corresponding to your territory once you have logged into the forums.

    Enjoy!
  20. Avatea

    Char Copy down?

    The Character Copy tool is now available again and has undergone some changes. It is now part of the Forums and as soon as we have the thumbs up, it'll be included to the forums just like the Dev Digest for instance.
  21. We had been looking into ways to allow our European players to participate in the Issue 16 Beta and as a result, we have now been able to free up resources that are currently allocated to a different project. We will be using them to test any build or fix intended for the live servers and the Issue 16 Beta build will be applied onto the European Training Room in the coming days.

    However, this is only a temporarily measure and if those resources are needed back before Issue 16 goes live, we will need to revert the European Training Room to the live build and you will lose access to the Issue 16 Beta. This may or may not happen but we need to make sure you are aware of it.

    We would also like to apologize for the wait while we were looking into various alternatives and we hope that you will enjoy all the features that Issue 16 has to offer, while bearing in mind that this may be temporary.

    Please familiarise yourselves with the Issue16 release notes as well as the current build’s notes available in the Issue 16 Open Beta forums located here.

    Don’t forget to share your feedback and bug reports with us in the corresponding Issue 16 Open Beta forums.

    Thank you for your patience and understanding during this process, we will be keeping you posted on the availability of the Issue 16 Open Beta build on the European Training Room.
  22. Juste pour cet épisode. Plusieurs circonstances contribuent à cette situation. Bien entendu maintenant que j'ai précisé cela, je vais nous porter la poisse. *croise les doigts*
  23. Malheureusement, il n'y a plus qu'un seul serveur de test par territoire en ce moment, c'est la raison pour laquelle nous ne pouvons pas utiliser ceux que nous utilisions auparavant pour les versions localisés.
  24. La situation n'est pas idéale. Jusqu'à la fin, j'espérais qu'on puisse trouver une solution et ce n'est pas faute d'avoir suggéré plusieurs idées (fusion de base de données de connexion, acquisition d'un autre serveur, etc) mais malheureusement, le manque de ressources et d'alternatives font que la beta ouverte n'est pas possible pour les joueurs européens. Nous avons besoin du serveur de test européen à défaut d'avoir accès à un autre serveur qui puisse reproduire l'environnement "live". Ce ne sera pas un problème pour les prochaines betas mais malheureusement le temps nous a manqué pour celle-ci.

    Bien entendu je ne demande pas à tous de me croire mais nous avons exploré de nombreuses possibilités avant que les portes ne se ferment sur le beta ouverte européenne.

    Toutes nos excuses pour cette situation déplorable, j'espère que vous les accepterez.