Snow Globe

Actually it was in the costume list (likely due to someone accidentally putting it in the list too soon).

We are being told that the pre-tinting and patterns can't be fixed due to them not setting aside time for revisions due to feedback. That is a quality issue. If the items remain in their current state, the perceived quality of the pieces drops due to the fact that we can't use these parts in more ways with existing pieces.

They might be the most spectacular pieces in the gaming industry, but if they can't be combined with existing pieces their worth plummets in a game based on the foundation of this game's character creator. This game's strongest asset is the #1 costume creator in the MMORPG field. Pretinting the costume pieces, and allowing them to continue to be pretinted (or have clipping issues that another poster pointed out) detracts from the quality of the product.

Are the parts good? For the most part, yes. Are they the quality I expect in a paid costume part? No. I seriously expected better.

Robes already have a cloth belt similar to that. To be clear: I'm not saying that costume wouldn't be nice. I AM saying that it wouldn't be welcomed in a "Knight" pack. If it were in a "Medieval Fashion" pack, then great!

"Knight", like "Gunslinger", comes with some pre-built expectations that had better be IN the pack.

Agreed.

I know. I'm trying not to be my normal dramatic self to get the point across to the development team that I'm tired of the promises that "things will be better." only to have the next pack contain even more of the mistakes that we we're told will be fixed in future packs.

The problem is that these complaints have been around a long time (pre-tinting issues have been around since Issue 7 with the introduction of the VEATs, In Issue 10 with the vanguard costume set, etc.), and instead of things getting better, the exact same issues keep returning to a greater degree.

I see why people are upset. The players are being told that their feedback is getting listened to, and then the next set has even more of the same problems.

The developers seem to feel the need to put out quantity over quality. It might be time to take a step back and re-evaluate some priorities.

I was trying to illustrate the point that you can have "sexy" while still keeping to a theme.

Had the Gunslinger Set included female gunslinger options and they released the strumpet (edit: I love when I can get a chance to use that word. ) set separately, I'm sure both would have sold.

I'm fully expecting that any "knights" set would have something like this for women:



or this:



Instead of something along the lines of this:



Or even this:



Something close to this would be a "no-brainer" purchase for me:



This is yet another example of what I would like to see:



And a decent set of chainmail, though I'd accept something along the lines of Cadwell's interpretation:

Zwillinger, please don't take this the wrong way, but I'm going to have to give you and Paragon Studios some rather unpleasant feedback. It isn't directly about the game, or even this costume set. It is more about how Paragon Studios does business.

I like the game. I really do. However Paragon Studios seems to have some fairly unrealistic goals currently and we're seeing the results of trying to adhere to those goals. For the rest of this post, the "you" I'm referring to is Paragon Studios, not "you, Zwillinger".
---------------------------------------
An open letter to Paragon Studios:

You have set a goal to produce enough for the market to have something "new" on it every week. However you don't seem to have allowed yourself any time to correct anything but the unmitigated disasters based on feedback.

Your customers aren't all idiots, some of them can smell a sub-standard "feature" a mile away. Some of your customers are patient and don't expect miracles (despite what you might think). However they do expect to be treated in a fair manner (problems: VIP Perks awarding in an obfuscated fashion, EU players not being able to buy year subscriptions, Central/South American customers having to deal with a less than savory company that doesn't carry a full range of products, etc).

There seems to be a "We know best." attitude pervasive at your company. Even when feedback is fairly uniform across a broad-spectrum of players, you go ahead despite the feedback and tell the players "just test it" when testing if something is "working as intended" isn't the point. When your players tell you that the intention itself is wrong, that is the point where you need to step back and open a discussion as to "why" it is wrong. It isn't a cue to push ahead and fix things 6-8 months down the road "when you have the time".

You need to allocate less time to throwing everything including the kitchen sink at us. You need to allocate some time or people to bug fixes and adjustments, something that clearly doesn't have enough time allocated to do well. If you feel the need to disregard feedback, explain why. You have had over 7 years with this live product and the times you got into the most trouble were when you didn't explain yourselves despite protests.

Again, I like the game. I've remained a steady subscriber since 2005. I've a lot of time (and money) invested in this game. I intend to continue to subscribe for the foreseeable future. Are you willing to invest your time in a manner that will make me want to continue to subscribe or will you continue to drive customers away?

Sincerely,
Snow Globe.

I wouldn't know what you are talking about:

Given that the pretinting is texture based and revisiting would essentially mean the objects are just re-skinned without the tinted texture, the art time should decrease dramatically.

For making new models, I agree that would be time consuming.

In either case, can time be set aside for beyond issue 23 to at the very least address the pretinting issue that plagues the "premiere" costume sets (in no order):

• Magic
• Halloween
• Steampunk
• Celestial
• Halloween
• Ascension
• Gunslinger
• Arachnos Helms
• VEAT Costumes (all parts have pre-tinted issues)
• Edit: Wedding Pack
• Edit: Barbarian Set

And I fully agree that time should be set aside for actually working on player feedback. If features are being worked on 2-3 issues in advance, then there is no real safety net when things blow up in your collective faces.

I know, I'm just politely expressing interest in them changing their plans.

Any chance at all of getting some of the pretinted pieces revisited?

What part of the word "bureaucracy" is unclear?

The developers, community relations, customer support, and even the producers can't fully control this. To look at who sets the pricing, look to NCsoft EU. They are apparently looking for a Senior Marketing Manager.

Both these have been going on since Issue 20.5 introduced closed leagues.

You forgot the /league_invite while inside a trial has never worked, despite at least two attempts to fix it.

The one time I used this successfully, I had to tell the league I was starting a vote-kick and at least 4 other players agreed.

The first is not only a known issue, it is fixed on the beta server currently. The second, while slightly amusing, I didn't know about.

Working as intended.

I think this one is also fixed on the beta server. ETA to live "soon".

The first is so old it might be WAI. The second isn't limited to Mayhem/Safeguard missions. Any mission can have this happen.

I've known about all three.

The inf is a pittance to a level 50 (the only characters that can get it are either in the tutorial or level 50, nothing in between), so is likely known but considered a "we'll get to it eventually -- Ooh shiny! -- What problem?" issue.

The third already has a lot of people screaming (justly), the Customer Support and Community Relations teams know about it. I'm sure this is being worked on.

The arena and PVP in general is really messed up, and has been since Issue 13.

This is absolutely Working as Intended. I can't remember which patch at the moment, but the reason for this is so that players IN the tutorial can't break the tutorial script and be stuck without a contact outside the tutorial zone.

So, not a bug.

Yeah, you actually aren't far off. Scrappers & Brutes can out-damage and survive longer, even though tanks have the potential of having (barely) higher defenses than brutes. With the upcoming Stalker changes, they'll join the Scraps and Brutes.

Edit:
Even though it is on the "known issues", the Fog of War bug is rampant.

Nemesis wanted a pony and Santa didn't give him one so he made himself one.

See this page:
http://wiki.cohtitan.com/wiki/Third_Anniversary_Event

So your turn at diaper duty?

Replace the dates highlighted above with November 28 and December 31.

Edit:
EU players can only select the 6+1 plan.

You can also access the bonus time in game by clicking on the "Shop" button, then "Account", follow the prompts, click on billing, then click on the banner.

Pretty much.

Replace the dates highlighted above with November 28 and December 31.

NCsoft EU is probably still controlling pricing.

Never assume malice when bureaucracies are involved.