Zwillinger

Community Manager
  • Posts

    1715
  • Joined

  1. Staff Fighting isn't tomorrow.

    Although, I would say that tomorrow's item is pretty much my favorite Paragon Market offering.
  2. Quote:
    Originally Posted by Texas Justice View Post
    No Barry White?

    tsk, tsk
    I can't sing that low.
  3. In other news, the Karaoke song list will consist of nothing but Marvin Gaye and Sade'.
  4. Quote:
    Originally Posted by CactusBrawler View Post
    I totally read interactivity as intimacy.
    We'll be sure to set the appropriate mood lighting.
  5. While I'm super excited to see you're excited about the Pummit, try to remember that the primary focus of the Summit isn't "oooh ahhh big reveals" but rather interactivity and working with the players to make the game better.

    But yeah, we'll have a few reveals .
  6. We would like to thank you for your tacit approval. Please note, we cannot accept any substitutes, nor can we permit a delay in delivery. Please be certain to have all the requested forms filled out in advance, along with a notarized copy, a signed permission slip from your parent or legal guardian and at least two forms of identification.

    Also, please note that Flash is not a permitted format.

    (In all seriousness, I noticed this bug the other night, just haven't typed up the email or searched through our DB to see if it's entered yet or not.)
  7. Quote:
    Originally Posted by Memphis_Bill View Post
    Small change that didn't get onto the webpage. They don't make the phone call. They fly out in a Harrier jet emblazoned with Pepsi (and COH) logos.
    It's actually a C-130 with the Coke Zero logo.

    We need something to carry around our gold plated Porsches.
  8. Quote:
    Originally Posted by US_Captain View Post
    I cant wait to see what the designs look like in game. I hope i still get one even though i had to renew in the middle of the period.
    I showed some of the designs over the Ustream. I don't have the images here at home or I'd post them. I'll try to remember to post the ones I shared on Monday.
  9. I'm still waiting for the assets myself, meaning they haven't been delivered yet.

    From our last update, we are still on track to start delivering these rewards soon. As soon as I get the professional looking stuff, we'll be sure to post it.
  10. There are no plan to rename the servers or to remove the FR and DE tags.
  11. Quote:
    Originally Posted by Arcanaville View Post
    That would I guess force me to become _@rc@n@v!113_!!!
    Arcanaville = Sephiroth = Legolas?

    In before "xXArcanavilleXx"
  12. Quote:
    Originally Posted by Bedloe View Post
    Out of curiosity, how do you handle in-game Dev bashing? Not the rage-quit type, but when someone is frustrated at a long standing bug or a design choice? Do you just shrug and keep going? How tempted are you to comment? Do you ever join in?
    I usually join in, especially if they're bashing me. I call myself terrible names. Sometimes, I even make myself cry...then I tell myself to man up.

    We recognize the bugs, and share in the frustration not just from a player standpoint, but also from a developer standpoint. Trust me, most of us wish we could



    but at the same time we know it's not possible.
  13. Interesting...

    Kitsune, I'd be interested to know what your surprise feature is.

    Thanks!
  14. Quote:
    Originally Posted by Dark Energon View Post
    All the content, including the forums, is in their native language already. It's easier to translate any new content for them than to revert all content to English.
    This assessment isn't entirely accurate. French and German forums will be deprecated as we do not have the resources to moderate the French forums. The Zukunft and Vigilance forums will be moved to the normal server forum list. I will work with their corresponding Communities to transfer any important bits of information to these forums.

    Because of the way that the client files are structured, leaving all content prior to Issue 23 localized is not an option. Changing the client to English only is not difficult, from a technical standpoint.

    Quote:
    There are several people at Paragon Studios who are bilingual, Fritag for German comes to mind. Have those people help with translating the new content.
    The game files require several weeks of dedicated time from a group of individuals, the marketing material is all outsourced and the Community material is localized, with a few exceptions, by the Community Team. Were Frietag to take this on, he would be dedicated solely to localization, and even then it would be difficult for one person to handle everything required. The only person who even comes close to speaking French at Paragon is Melissa Bianco, and that's only because she lived in Canada.

    Quote:
    Have those servers give an option in which language their content is, or maybe even all servers, seeing as French Canadians are NA based.
    Make the default option English, and have a 'settings' option for language.
    This preserves the people who can not/have not learned or mastered the English language, and would make quite a few French speaking Canadians happy too.
    It's not a matter of technical difficulties of supporting multiple clients. It comes down to localization costs.

    We've spent a lot of time discussing our options surrounding this decision. We definitely do not want to do anything to alienate any of our Community and business decisions such as this do not make us any happier.
  15. Quote:
    Originally Posted by Johnny_Butane View Post
    Me neither, but "lack of growth" and downsizing isn't what I want to hear in all seriousness.
    .
    To clarify: Lack of growth in the French and German server populations/peak concurrency. We are not downsizing or closing any servers.

    As I said in the announcement, there's always been a significant challenge due to the popularity (or lack thereof) of the American Comic Book culture, however Free2Play/Hybrid games are extremely popular in France and Germany. We had hopes that this popularity would overcome these difficulties and lead to a resurgence in population within these Communities. Unfortunately this has not materialized.

    We're still committed to providing support for our Euro Communities, and will continue customer support in these languages. I agree, it is disappointing that this has come to pass, however the decision had to be made.
  16. Quote:
    Originally Posted by Johnny_Butane View Post
    April Fools...?



    .
    Sadly, no.

    This decision brings no joy to anyone within the Paragon Studios team. We have long been proud of our ability to offer CoH in both French and German. Unfortunately we have reached a point where supporting the costs associated with localizing all of the game files, all marketing materials and all Community content was unsustainable.
  17. Quote:
    Originally Posted by HardRider View Post
    Plz we all know that in IRL you like to be called Zwillinger .. even Mrs. Zwillinger calls you zwillinger
    My sons refer to it as my "Super Hero™ Name".

    My wife just rolls her eyes.
  18. Quote:
    Originally Posted by SwellGuy View Post
    ooo secret identities!
    It's more about preserving our sanity. I'm fairly active in global channels on my personal account, and I appreciate that I can chat without being deluged with PM's like I am on my Redname account .

    Also, I get to spy on you all.

    *maniacal laughter*
  19. Quote:
    Originally Posted by Shadowe View Post
    Also wouldn't bother me either way. As I understand it, the personal accounts function identically to the accounts the rest of us have. I am prepared to be wrong, but I'd be very surprised if I am.
    On the nose.

    Our personal accounts are no different than your personal accounts.

    We just have the added benefit of not telling anyone who we are IRL .
  20. We get a personal account subscription paid for free. Additional points, beyond the stipend, we have to purchase.

    Many of us have multiple personal accounts, myself included. Most of us have purchased points beyond the stipend, myself included.
  21. Since launching the City of Heroes franchise in Europe, NCsoft and, subsequently, Paragon Studios has enjoyed tremendous support from our European Communities. Going into the European launch, we knew there would be many challenges; Cultural popularity of American Comic Books, tremendous time zone differences and, a unique Community with its own particular needs. Through the years we’ve embraced these opportunities and have been very fortunate to get to know our great players from across the pond and are looking forward to many more opportunities in the years to come to get to know our Euro friends even better.

    Of course, sometimes there is a cloud to a silver lining.

    Freedom has been a great success on many levels; bringing new and returning players alike to City of Heroes and providing tremendous opportunity for us to deliver myriad improvements and exciting new content to our veteran Community. Even with this great success, we haven’t seen rapid growth within our French and German player base. This lack of growth has caused us to re-evaluate our position on the localization of content into French and German.

    Effective immediately, we will begin to phase out all localized content for City of Heroes. Initially, this will affect Community based assets such as forums, Facebook posts and news posts on the French and German CoH websites. We anticipate redirecting all websites to the global City of Heroes Freedom website by Friday, April 20th, 2012. We will gradually sunset all localized content, with official support for the French and German game clients ending with the launch of Issue 23. We have no plans to close Vigilance (FR) or Zukunft (DE), however with Issue 23, we will be changing all game content on these servers to English only.

    We plan to make this transition as smooth and seamless as possible for our French and German Communities. Please, take a few moments to review the FAQ below and if you have any further questions or concerns we can address, please feel free to ask them in the Community Discussion.

    Thanks,

    Andy Belford
    Community Manager
    Paragon Studios

    FAQ

    Q: What will happen to Zukunft (DE) and Vigilance (FR)?
    A: Zukunft and Vigilance will remain open. With the launch of Issue 23 all content on these servers will be transitioned to English language only.

    Q: What will happen to the EU City of Heroes Websites?
    A: All EU City of Heroes websites will be redirected to the North American City of Heroes website which will become our global official website. There’s no need to change your bookmarks as everything will be automatically directed to the global City of Heroes website.

    Q: Will anything happen to my game account?
    A: No. Your account and billing and payment options will all remain unchanged.

    Q: Do I need to update my NCsoft Launcher?
    A: No, your NCsoft Launcher will automatically update. Once Zukunft and Vigilance have transitioned to English language only, your game client will update automatically.

    Q: Will I continue to receive customer service in French or German?
    A: Yes, all customer service tickets will continue to be responded to in French or German.
  22. Since launching the City of Heroes franchise in Europe, NCsoft and, subsequently, Paragon Studios has enjoyed tremendous support from our European Communities. Going into the European launch, we knew there would be many challenges; Cultural popularity of American Comic Books, tremendous time zone differences and, a unique Community with its own particular needs. Through the years we’ve embraced these opportunities and have been very fortunate to get to know our great players from across the pond and are looking forward to many more opportunities in the years to come to get to know our Euro friends even better.

    Of course, sometimes there is a cloud to a silver lining.

    Freedom has been a great success on many levels; bringing new and returning players alike to City of Heroes and providing tremendous opportunity for us to deliver myriad improvements and exciting new content to our veteran Community. Even with this great success, we haven’t seen rapid growth within our French and German player base. This lack of growth has caused us to re-evaluate our position on the localization of content into French and German.

    Effective immediately, we will begin to phase out all localized content for City of Heroes. Initially, this will affect Community based assets such as forums, Facebook posts and news posts on the French and German CoH websites. We anticipate redirecting all websites to the global City of Heroes Freedom website by Friday, April 20th, 2012. We will gradually sunset all localized content, with official support for the French and German game clients ending with the launch of Issue 23. We have no plans to close Vigilance (FR) or Zukunft (DE), however with Issue 23, we will be changing all game content on these servers to English only.

    We plan to make this transition as smooth and seamless as possible for our French and German Communities. Please, take a few moments to review the FAQ below and if you have any further questions or concerns we can address, please feel free to ask them in the Community Discussion below.

    Thanks,

    Andy Belford
    Community Manager
    Paragon Studios


    FAQ

    Q: What will happen to Zukunft (DE) and Vigilance (FR)?
    A: Zukunft and Vigilance will remain open. With the launch of Issue 23 all content on these servers will be transitioned to English language only.

    Q: What will happen to the EU City of Heroes Websites?
    A: All EU City of Heroes websites will be redirected to the North American City of Heroes website which will become our global official website. There’s no need to change your bookmarks as everything will be automatically directed to the global City of Heroes website.

    Q: Will anything happen to my game account?
    A: No. Your account and billing and payment options will all remain unchanged.

    Q: Do I need to update my NCsoft Launcher?
    A: No, your NCsoft Launcher will automatically update. Once Zukunft and Vigilance have transitioned to English language only, your game client will update automatically.

    Q: Will I continue to receive customer service in French or German?
    A: Yes, all customer service tickets will continue to be responded to in French or German.
  23. I'd put away half for the kids, invest 1/4 of it, pay off homes/cars for parents, in laws and our house in Indiana, make a donation to the JDRF, and take the wife and kids on a nice vacation.

    And then I'd come back to work the next day .