Third party time card purchases


Digital Enigma

 

Posted

I have two thirty day timecards for CoH that were bought via a third party website. The ncsoft site says they are valid but cannot be applied, and sales on the cards were final. Is there a way to apply them to my account or am I just out the money?


 

Posted

At best you might be able to apply them to an <shudder> Aion or Lineage account. Or hold them for a bit and use them on Wildstar.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

According to the ncsoft site, my codes are valid, but can't be applied.


 

Posted

Quote:
Originally Posted by Digital Enigma View Post
According to the ncsoft site, my codes are valid, but can't be applied.
To any game or just CoH? You can't subscribe to CoH anymore since it's officially in death spiral mode now. The entire studio was let go on Friday, there's basically no game to subscribe to now, so NCsoft is not allowing any more purchases for the game, period.
Have you tried using the codes for other games?
i would suggest contacting NCsoft support and seeing what they can do for you in any event.


Dr. Todt's theme.
i make stuff...

 

Posted

the cards are coh specific. I've sent an email to ncsoft but they keep sending back replies that just say that coh is closing down and paragon points purchases will be refunded


 

Posted

Quote:
Originally Posted by Digital Enigma View Post
the cards are coh specific. I've sent an email to ncsoft but they keep sending back replies that just say that coh is closing down and paragon points purchases will be refunded
Time to get it escalated then. Reply to the email explaining that you purchased time cards, not points, and since they can't address the issue with now being unable to redeem the time cards request that it be escalated to a senior CS rep.


Dr. Todt's theme.
i make stuff...

 

Posted

Other than asking in my response, how do I get it escelated? I just had a GM copy and paste to me the auto response to me.