City of Heroes: Live Forum Archive

Help! Got a code... but it won't work!

Doctor Roswell

By Doctor Roswell,
Posted on: 2012-08-14 02:10 in Player Questions

 

Posted

So I got a Dark Matter emote code .... yay!

But it won't work.... boo!

Am I doing something wrong? Completely logged out of the game. Logged in to NCSoft master account and tried to apply it..... got the following error message......

"You can't use the supplied serial code.

The supplied serial code is valid, but it can not be used to create a new account and it can not be applied to any accounts you already have."

________________________________
"Just cause you don't understand what's going on don't mean it don't make no sense
And just cause you don't like it, don't mean it ain't no good" - Suicidal Tendancies

 

Posted

It's hard to say for sure, but my first though is that you might be trying to apply a European code to a North American account or vice-versa. Unfortunately, they're not interchangeable. That's the only reason I can think of that a code could be good, but not good for your specific account.

Send Zwillinger, Hit Streak or Freitag a private message here on the forums and they'll probably be able to help you sort it out.

Also, Dark Matter is an aura, not an emote. But that's really neither here nor there.

FUN FACT: That burst of light when you level up is actually the effectiveness escaping from your enhancements all at once.

 

Posted

Quote:
Originally Posted by Doctor Roswell View Post
It's hard to say for sure, but my first though is that you might be trying to apply a European code to a North American account or vice-versa. Unfortunately, they're not interchangeable. That's the only reason I can think of that a code could be good, but not good for your specific account.
This. There are only two reasons to get that error: Either you're using a code from the wrong region, or you're using a code of a type that's already been used on your account (ie, you already have Dark Matter).

@Roderick

 

Posted

Thanks guys. I have petitioned 3 times and mentioned that perhaps I was given a European code. Nothing yet, so I'm giving up on it.

________________________________
"Just cause you don't understand what's going on don't mean it don't make no sense
And just cause you don't like it, don't mean it ain't no good" - Suicidal Tendancies