Game time card-Paragon rewards


Adeon Hawkwood

 

Posted

I reactivated my account on the 6th with a 2 month game card. I still haven't recieved my paragon reward (I gather the points I'll get on the 6th of next month). I thought I would get the PP within a few days. At what point should I be concerned they screwed up?


 

Posted

On the 6th of August. The Paragon Reward Token for subscribing comes at the end of the month.

In general you get the free transfer near the start of the subscription month, the Token at the end and the Paragon Points at a time determined by a random number generator, the phase of the moon and your middle initial.


 

Posted

Quote:
Originally Posted by USA America View Post
I reactivated my account on the 6th with a 2 month game card. I still haven't recieved my paragon reward (I gather the points I'll get on the 6th of next month). I thought I would get the PP within a few days. At what point should I be concerned they screwed up?
I reactivated my account on January 25th with a 60 day game card. I received my reward token on the 23rd of February (if I am reading my chicken scratch correctly). I didn't note when I received my points.

This thread discusses the black magic involved with getting your Points and Tokens. It is pretty massive, I would recommend skipping to the end if you decide to read it.

Don't be too concerned about your VIP rewards (not yet anyways), the process isn't very straightforward.

Welcome back.


 

Posted

You have, however, gotten the points (400) for use in the market already, right?

Those you should have. The reward token would be more towards the end of the month.


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Posted

No I haven't gotten either points or PP.


 

Posted

Quote:
Originally Posted by USA America View Post
No I haven't gotten either points or PP.
"PP" is the points (Paragon Points, the Market Currency). If you have not recieved any since adding the time card by now, contact Customer support (for a quick check, log into your NCSoft Master Account [might need to go in game to do so] under billing it will list when points have been added in the last 90 days - check there to make sure)

Then there are "Reward Tokens" for the Paragon Rewards setup (replaced the veteran rewards) - this you should get towards the end of the billing month


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Posted

It shows under my master accout, the game card applied. Where would I see under my account that the 400 store points were alloted? I still have zero under the store.


 

Posted

Your mileage may vary but it use to be rewarded at the end of the month, which is a bit of a pain. However recently I've been getting mine on the 29th of the month, which isn't the day that represents the end of the month (it shifted a couple of months ago for no apparent reason).


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