Anybody else have problems moving to VIP?

It doesn't normally work like this. However, if you drop to Premium and then go back to VIP, all your characters are locked, and you are given enough "unlocks" per server to unlock them all, allowing you to choose which characters to unlock.

So check your global unlocks. It should show enough to get all your characters back. You do have to unlock them one at at time though.

It seems like there was a hiccup and you did drop back to premium at some point. I'd give it another 24 hours, then double check everything. If it keeps happening, definitely contact support again, explain the problem is on-going, and they can escalate it to figure out why you are having trouble.

Check your SERVER unlocks. Your global unlocks will not change when shuffling between VIP and Preem.

Originally Posted by Dispari I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

Texas Justice is correct. The error message is terribly unhelpful in this regard.

You'll also need to unlock your alpha slot before Captain Nolan will talk to you, if I recall.

I knew I should have put that in the post.

You can gain Incarnate Salvage (Threads) without having the Alpha Slot fully unlocked, just by defeating mobs on the streets of DA. It also gives iXP progress towards opening your Alpha Slot.

To do the DA Arcs as your own missions:

1. You must be a Level 50 VIP.
2. You must have the Alpha Slot fully unlocked.
3. You must run the arcs initially in DA after talking to the Intro contacts.
4. Once you have completed an arc you can run it again through Orobouros (I'm not certain if you have to run the Personal Missions before being able to access the contact through Oro as I had already run them before testing it so hopefully someone can clarify that point).

I recommend talking to Taskmaster Gabriel in DA as well once you start the arcs (do it between arcs as he sometimes won't talk to you with an active mission there, possibly only when doing them through Oro). You get two Empyreans for completing the entire DA arc (whether the first time through or through Oro) subject to a 7 day timer.

There are also repeatable mission contacts in DA but you must have at least started unlocking the Alpha Slot by killing mobs in DA, by completing Mender Ramiel's arc or by using Astral Merits to purchase an Alpha Slot unlock voucher from Astral Christy and then redeeming that voucher on the character you want the Alpha Slot unlocked on. You don't need it fully unlocked to get missions from Ephram Sha (Heroes) or Maharaj (Villains).

Ok, I had wondered about that and completed that arc but still couldn't get access. The support ticket I had opened also suggested I try the contact directly, which I had already done yesterday and again, today. What I didn't know, Texas Justice just answered and I do not go to them directly. Thanks. You guys make better Support than NCSofts's own CS department.