Characters won't stay put in server list.

Hello! Long time player here with a bit of an issue that I am not ready to bug support about quite yet, so I decided to bring it here...

It seems I have lost the ability to move my character order on the server list. I can arrange them just fine, and move to other servers and do the same with no problems. When I log out and restart the launcher, it resets the characters back to from what I can tell is creation order (A probable default).

I know there used to be a txt file that kept track of this, but it is nowhere to be found in the NC folder. Likely, it was moved or deleted somehow, and I simply need to put another one in there. If that is the case, just a blank copy of someone's could be a simple fix, or if someone knew the file name and required contents, I could create it myself. I know a simple re-install would fix this, but every time I go nuclear like that, I wind up spending time and money to do some other repair... I am sure you know how it is.

Thanks for your time.

~Uncle Harry

I'm at work right now so everything below is IIRC.
The file is still there. I think it is in a directory named with your logon id within the install directory.
If the file has somehow become read only or CoH can't create it then the order will reset every time you log on.
If you type your logon name in a caps then you will not see changes made when yot typed your logon name in lower case and vice-versa.
Hope any of that helps.

In Paragon City since June 2005.

One thing that people forget about is that you MUST have the Remember Account Name box on the login screen checked. If it isn't checked, it won't create or use the playerslot.txt file. This may be why you can't find the file.

Otherwise, Feefa J has it pretty much correct.

The playerslot.txt file is located within the games installation directory inside a subfolder based on your Account Name.

It can become corrupted or set to read-only. If that is the case then you can simply delete the file and the game will recreate it and you'll be able to re-order the character list and have it saved.

I've noticed this happening since (atleast as early as) i22, but only on new toons. I move the toon slot where I want it later and all is well.

As Tex said, the file is located here:

%CoX_Install_Path%\Account_Name\PlayerSlot.txt

You can actually edit it offline and it will change accordingly as it's sorted numerically nomatter what order it shows up in the file.