alternate petition method? *sigh*
By
Ironblade,
Posted on: 2012-02-19 08:23 in ALL ACCESS Gameplay Technical Issues Bugs
Well, from the main web site, the support link takes you here. You can send a message to the support personnel from there.
As for waiting until Monday, I'll point out that Monday is Presidents Day in the U.S. If they're closed today, they're probably closed Monday.
Paragon City Search And Rescue
The Mentor Project
https://support.cityofheroes.com
Log into your Support Account. Note that this is a different account from your Master Account or Game Account. If you haven't created a Support Account, you will need to create one first.
Use the Ask A Question tab. I would list it as a General Gameplay issue in the "I need help" box. Fill in the character names and the zones they are stuck trying to load into in the "Question" box. Give as much information as possible.
If you continue to have problems with getting stuck loading into the game, there may be other factors involved. I'd recommend following the instructions in Hyperstrike's [Guide] Asking for technical help on the forums thread that is stickied in this forum section.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
.... This is getting monotonous.... Second time in the past two weeks that I have had a toon zoning into Atlas, and the game kicks me out to login.... and keeps kicking me to login. Last time I had an alt toon, also in an Atlas instance, whom I used to petition to get my stuck toon moved. This time, however, both of my toons are stuck. Sry, I'm a freebie user for the time being so two's my limit *sigh*. Is there an alternate out of game method to petition for things like this effectively? or am I stuck until Monday when live chat is available again?