a question about Paragon Rewards tokens


Dark Energon

 

Posted

well i somehow lost my subscription a couple days ago, so i re-subbed to regain VIP, but i subscribed for a Year instead of Monthly basis, i was told a few months ago that getting a Yearly subscription gives you all 12 Reward Tokens at once

but when i go in-game, i dont have my 400 Paragon Points (for January) OR 12 Unspent Tokens

is it just something that takes a few days to show up on my account? as i just re-subbed this morning so it hasnt been a full day, but it recognizes me as VIP in-game


 

Posted

Quote:
Originally Posted by Lavos View Post
i was told a few months ago that getting a Yearly subscription gives you all 12 Reward Tokens at once
That isn't the case, and hasn't been since Issue 21 launch.

Edit:
Quote:
Originally Posted by Zwillinger View Post
Since announcing City of Heroes Freedom we’ve been extremely excited to share all of the new features coming with Issue 21, one of the most exciting being the Paragon Rewards Program.

We’ve fielded several questions over the last several weeks about the Paragon Rewards Program, one of which being about how Paragon Reward Tokens are awarded for players who purchase Multiple Month Subscription plans. Our original design, and what we’ve been sharing, is that VIP players who purchased multi month subscription plans would be awarded all Paragon Reward Tokens at the time of purchase. Unfortunately due to technical limitations that we have been unable to overcome, this will not be the case. Instead, VIP players who purchase multiple month subscription plans will receive their Paragon Rewards Token each month on their billing cycle, at the same time they receive their monthly allotment of Paragon Points. Please note that Paragon Reward Tokens granted by the purchase of Paragon Points will grant at the time of purchase.

We do sincerely apologize that we were not able to launch Issue 21 with this feature and will continue to endeavor to implement it in the future.
Highlighted the important bit.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

They messed up, and they admitted it.

This is for new VIPs, and NEW VIPs ONLY:
-1 Token will be given at the end of each 'billing' month.
-400 Points will be given at the start of the 'billing' month.
-Free Transfer token will be given on the 1st of each month.
'Billing' month: Start of payment to date next month. So a 'billing' month could be from 8th to 8th, or 20th to 20th, all depending on the day you started paying for VIP status.

Those who were subbed before i21 went live got an even shorter straw, and the whole system currently isn't making much sense.



Dark Energon, Founder of the Freedom Legion SG on Guardian server.
(SG founded on 12-08-'09, Top100: 08-17-'10, Top50: 12-23-'10, Top25: 12-11-'11)
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Posted

well either way i still dont have a Token for this month when i subbed this morning


 

Posted

Quote:
Originally Posted by Lavos View Post
well either way i still dont have a Token for this month when i subbed this morning
Yes, that is normal. You'll get it either on your last day of your billing cycle, or a complex (and undisclosed) calculation based on how many days since Issue 21's official launch date (September 28) modified by how many days subscription time you have had total.

Personally, I think some bistromathematics is involved, but I can't prove it.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Where would the "Two businesses, names nearly the same, same type of restaurant, phone numbers only differing by one digit that is easy to fat-finger as the other's" phenomena go?


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Posted

I get a weekly call, on Thursdays, asking if my house is the Polish Sharpshooters. Does that count?


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