Is this a new CoX install?
I'm guessin' it's one of two things:
The file(s) in question are locked for some reason, either due to a program holding on to them, or one of the folders listed in the install somewhere is not allowing access to the files.
It's possible the spaces in the name "NCPatcherCon fig" is the problem.
Other than that... idunno. Drill press maybe.
August 31, 2012. A Day that will Live in Infamy. Or Information. Possibly Influence. Well, Inf, anyway. Thank you, Paragon Studios, for what you did, and the enjoyment and camaraderie you brought.
This is houtex, aka Mike, signing off the forums. G'night all. - 10/26/2012
Well... perhaps I was premature about that whole 'signing off' thing... - 11-9-2012
Quote:
It started off as an upgrade but when that didn't work I tried a clean install to a separate directory with no luck. Unfortunately I am never getting as far as the install since the installer fails to start.|
Originally Posted by WanderingAries
Is this a new CoX install?
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Quote:
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Originally Posted by houtex
I'm guessin' it's one of two things:
The file(s) in question are locked for some reason, either due to a program holding on to them, or one of the folders listed in the install somewhere is not allowing access to the files. It's possible the spaces in the name "NCPatcherCon fig" is the problem. Other than that... idunno. Drill press maybe. |
Anyway thanks for the suggestions
This is a song about a super hero named Tony. Its called Tony's theme.
Jagged Reged: 23/01/04
Try the How To Resolve Issues With the NCsoft Launcher link in my signature
Quote:
I've worked through the steps:|
Originally Posted by Tex
Try the How To Resolve Issues With the NCsoft Launcher link in my signature
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1) Port 80 is allowed. But other machines work behind the same router so I don't see how that could be the problem.
2) Tried completely disabling the firewall as well as specifically allowing NCAccess and NCLauncher
3) Followed link for .Net, already had newer version installed. Followed links for MSXML, already installed.
4) Followed the link for Discovering BITS service on XP, also already installed.
No change
This is a song about a super hero named Tony. Its called Tony's theme.
Jagged Reged: 23/01/04
Then you should follow the last step:
If these steps do not help you resolve your issue, please contact Technical Support here.
Quote:
Note the link refers to the .NET 3.5 framework. This is significantly different from .NET4 so if you have .NET 4 framework installed but not .NET 3.5 you still need to install .NET3.5
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Originally Posted by Jagged
I've worked through the steps:
3) Followed link for .Net, already had newer version installed. Followed links for MSXML, already installed. No change |
Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
With patience Customer Support eventually solved the issue. In the end I uninstalled .Net4, 3.5 and 2.0. Then reinstalled .Net2 and it worked. This was dispite the fact Game Advisor reported the .Net installation was okay.
Phew!
This is a song about a super hero named Tony. Its called Tony's theme.
Jagged Reged: 23/01/04
I've been trying to get good old City of Heroes to run on an old machine running XP. This has run the game in the past, but has since had the game removed, newer graphics card added, and more recently thrown in the corner and forgotten
I've done the windows update, installed the most recent .Net and the Core XML Services but the new launcher gives me an ugly error code when it tries to run.
There was an error loading the product configuration file 'D:\Games\CityofHeroes\Config\Default\NCPatcherCon fig\Products\NCLauncher\Main\NCPatcherProductConfi g.xml'.
Please make sure the game is properly installed.
This is a song about a super hero named Tony. Its called Tony's theme.
Jagged Reged: 23/01/04