Buzzing Sound from Speakers


Father Xmas

 

Posted

I have noticed that sometimes, when the game is loading a zone, such as when you go to the Hospital or exiting a mission, there is an annoying feedback buzzing sound emanating from my speakers. I can still hear game sounds and/or music playing, but it's all "buzzy" sounding. It usually persists until I enter a door mission. I have noticed this more while doing the story arcs in First Ward, but it has happened also in other zones.

Any clue how to solve this problem?


 

Posted

GoNukemHigh, what are your system specs (e.g. CPU, video, soundcard, speaker system, etc.)

Do you hear this buzzing at any other time, e.g. in other games? Have you updated any drivers lately?


TargetOne

"If you two don't work this out RIGHT NOW, I'm turning this invasion around and going home!" - Emperor Cole

 

Posted

Sounds a bit like it could be mains hum - not sure why it would be more apparent during zoning though.

Check that your power leads are not routed alongside your speaker cables - or indeed any other cables carrying data (mouse, keyboard, network etc)


Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant

 

Posted

Quote:
Originally Posted by TargetOne View Post
GoNukemHigh, what are your system specs (e.g. CPU, video, soundcard, speaker system, etc.)

Do you hear this buzzing at any other time, e.g. in other games? Have you updated any drivers lately?

The problem has occured prior and after updating to the latest Nvidia drivers.

The sound does not happen at any other time, only when I play CoH. It's also an intermittant problem. I can play for hours and it never happens. It seems to occur in zones such as First Ward, RWZ, Incarnate Trials.

System Info:

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at November 29, 2011 18:32 (-08:00)
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
System Manufacturer: Dell Inc.
System Model: Dimension 4700
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A06
Central Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 3070MB
.Net Memory Report: 2235MB out of 3070MB available
Page File: 3228MB (698MB currently in use)
C Drive: (Maxtor 6Y080M0) 14796MB out of 72912MB (20%) free
D Drive: (TSSTcorp CD-RW TS-H292B) zero-size drive
E Drive: (HL-DT-ST DVDRAM GSA-H62L) zero-size drive
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Plug and Play Monitor
Monitor's Max Resolution: 1600,1200
Video Device Name: NVIDIA GeForce GTS 250
Manufacturer / Chip: NVIDIA / GeForce GTS 250
Video Memory: 512.0 MB
Driver Version: 6.14.0012.8558
Driver Date: 10/7/2011 8:50:00 PM
Driver Language: English

Sound Device Description: Sound Blaster Live! 24-bit
Driver File: P17.sys
Driver Version: 5.12.0001.0512
Driver Date: 7/7/2005 4:14:30 PM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0M3918
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A06
BIOS Version: DELL - 7
BIOS Release: 20050110000000.000000+000


Registry Information for Current User
Resolution: 1280x1024
3D Resolution: 1280x1024 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: 16x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Shadow Mode: Stencil shadows
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 0.783
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: No

Audio Mode: Performance
3D Audio: Yes
FX Sound Volume: 0.118
Music Sound Volume: 0.000

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 309179 bytes/second
Current Game Version: 1950.201102230015.1
Installation Directory: C:\Program Files\City of Heroes

Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 32 files
.\texture_library\PLAYERS\AVATAR\Female\Chest\Them ed has 3 files
.\texture_library\PLAYERS\AVATAR\Female\Chest\Tigh ts has 6 files
.\texture_library\PLAYERS\AVATAR\Female\Face has 2 files
.\texture_library\PLAYERS\AVATAR\Female\Hips\Theme d has 3 files
.\texture_library\PLAYERS\AVATAR\Female\Masks\Ches t has 2 files
.\texture_library\PLAYERS\AVATAR\Female\Masks\Hips has 1 file
.\texture_library\PLAYERS\AVATAR\Super_Shared\Boot s has 3 files
.\texture_library\PLAYERS\AVATAR\Super_Shared\Glov es has 3 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files


 

Posted

Your problem could be related to a PCI bus latency issue that has been known to cause problems on many systems. Basically, the PCI latency timer is a part of the PCI bus which controls how long PCI devices can hold onto the bus for data-transfer before giving up control to other devices. If set too high, it may lead to some devices that need frequent bus access running out of data. Creative Labs soundcards are notorious for being pretty demanding with their PCI bus transfers, and on some motherboards a high PCI latency timer value can cause the soundcard's buffers to run out, causing audio dropouts or distortion.

The default or maximum PCI Latency is usually set in the motherboard's system BIOS; check to see what the current value is (write it down if you have to), then try setting it to a lower value (32 or 64 are often recommended), reboot, and try again. Note that not all motherboard BIOSes will expose this setting and allow changes. If yours doesn't, you can also try PCI Latency Tool since you're running Windows XP. However you make the adjustment, be careful not to set it too low, as this may cause performance issues.

You could also try moving your sound card to a different PCI slot (swapping other cards around if needed), and make sure you have the latest drivers for everything (especially sound and video, but also your motherboard chipset).

If this doesn't help, you can try running DPC Latency Tool, which checks for related bus-latency issues. Run it first while the system is idle; the graph should be continuously in the lower "green" zone. Then keep it running while you launch City of Heroes and zone a few times, switching back to the tool and watching the graph as the zone loads. If the graph starts spiking up into the red area (especially when you experience the sound problem), you have a latency issue. Follow the advice on that page and [carefully!] disable devices one at a time in Device Manager, starting with things like your network card and sound card, and see what happens.

Hope all this helps you.
Target


TargetOne

"If you two don't work this out RIGHT NOW, I'm turning this invasion around and going home!" - Emperor Cole

 

Posted

I was in Atlas Park and zoned in from a DFB trial and was getting the buzzing sound again. On a whim, I opened up the Options menu and under the Audio Tab, I clicked off 3D sound and the buzzing sound immediately went away. I clicked 3D sound back on and the buzzing did not return. I'll see if this was just a fluke or if its a way to solve this situation.

If it continues and the switching off and on 3D sound doesn't fix it, I will look at the BIOs stuff you suggested Target One.

Thanks.