City of Heroes: Live Forum Archive

Hard Crash after log in/server screen

newchemicals

By newchemicals,
Posted on: 2011-10-27 15:50 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

I've gotten this to happen before and after the free to play patch.

I can get to the page to enter my account and password. Then I select my server (Pinnacle). Immediately after clicking Pinnacle my computer freezes completely (not even the keyboard will work). I have to power cycle my system.

I am using Win 7 64 bit. i7 CPU, 6GB RAM, 2-GTX 460 1GB video cards in SLI. Also I have Nvidia Surround setup but I don't believe this is the issue.

Here is the last log info:
2011-10-27 18:32:56.3150 : 1 : Info : Rolling the log files...
2011-10-27 18:32:56.3310 : 1 : Info : Starting:
F:\Program Files (x86)\NCSoft\Launcher\_Launcher.exeF:\Program Files (x86)\NCSoft\Launcher\NCLauncher.exe /LaunchGame=CityOfHeroes
Full assembly name: _Launcher, Version=1.6.1.2, Culture=neutral, PublicKeyToken=null
2011-10-27 18:32:56.3310 : 1 : Info : Windows version: 6.1.7601.65536 (Vista)
2011-10-27 18:32:56.3310 : 1 : Info : Starting _Launcher...
2011-10-27 18:32:56.3320 : 1 : Info : --- Parsing Command Line ---
2011-10-27 18:32:56.3440 : 1 : Info : --- Command Line Parsed---
2011-10-27 18:32:56.3440 : 1 : Info : --- Setting Up Application Data ---
2011-10-27 18:32:56.3460 : 1 : Info : --- Initializing Launcher App ---
2011-10-27 18:32:56.3460 : 1 : Info : --- Creating User Mutex ---
2011-10-27 18:32:56.3570 : 1 : Info : --- Setting up IPC Channel ---
2011-10-27 18:32:56.3570 : 1 : Info : --- Still Running and not allowing mulitiple copies ---
2011-10-27 18:32:56.7770 : 1 : Info : Exiting with code: 0
2011-10-27 18:32:57.7031 : 1 : Info : Checking DirectX Version : 9.0c Or Higher (C:\Windows\system32\d3d9.dll - 6.1.7601.17514)
2011-10-27 18:32:57.7031 : 1 : Info : System meets DirectX reqs.
2011-10-27 18:32:57.8601 : 1 : Info : --- Entering StagedInstallState ---
2011-10-27 18:32:57.8611 : 1 : Info : -StagedInstallState: Performing Disk Space Check.
2011-10-27 18:32:57.8771 : 1 : Info : -StagedInstallState: Attempting to load StagedInstall.xml
2011-10-27 18:32:57.9651 : 20 : Info : -StagedInstallState: Entering Download Thread
2011-10-27 18:32:57.9651 : 20 : Info : -StagedInstallState: Game is Running!
2011-10-27 18:32:59.9652 : 20 : Info : -StagedInstallState: F:\Program Files (x86)\NCSoft\CityofHeroes\CityOfHeroes_Main_0.0.0. 1To0.0.0.2.ncpatch does not exist, Downloading file.
2011-10-27 18:33:00.3682 : 20 : Info : -StagedInstallState: FileMode.Append
2011-10-27 18:33:00.3682 : 20 : Info : -StagedInstallState: Starting File Download - F:\Program Files (x86)\NCSoft\CityofHeroes\CityOfHeroes_Main_0.0.0. 1To0.0.0.2.ncpatch.downloading

This is the patcher info:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Jake>nslookup cohlive.patcher.ncsoft.com
Server: cache1.insightbb.com
Address: 74.128.17.114

Non-authoritative answer:
Name: a1755.g.akamai.net
Addresses: 74.128.17.242
74.128.17.203
Aliases: cohlive.patcher.ncsoft.com
cohlive.patcher.gtm.ncsoft.com
cohlive.patcher.ncsoft.com.edgesuite.net


C:\Users\Jake>

 

Posted

Bump. Help anyone...please.

 

Posted

This happens to me as well. Running nVidia Surround (three monitors).

 

Posted

Necropost!

H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD