All purchased costume unlocks are account wide.
If it's only unlocked for one character, there's an error somewhere, as it should be an account-wide unlock. Are you absolutely sure that you're not just looking in the wrong place for the item you're looking for?
To see if you can use it on multiple characters, create a new character, and in the costume creator, try to find the steampunk faces, just below the 'normal' faces (e.g., Face 1, Face 2, etc.).
Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson
"I was just the one with the most unsolicited sombrero." - Traegus
It's also possible that if you only looked on two characters, you picked a costume piece that was restricted to one gender.
I checked using a new character.. and the costume comes up with a lock.
I'm gonna try again when the servers come back up, but I'm not holding my breath.
"But what if I'm a figment of MY imagination?"
"Well, perhaps you shouldn't have believed him when he told you his gun was empty. He's the ENEMY."
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If that's the case, there's a bug. Report it to customer support and they'll fix it.
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Originally Posted by Dethra
I checked using a new character.. and the costume comes up with a lock.
I'm gonna try again when the servers come back up, but I'm not holding my breath. |
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Did you purchase the costume set, or just select some pieces while at the tailor and purchase those pieces? There are two ways to purchase costume parts; individually or as a set. If you purchased the pieces you used individually, then you will only be able to use those pieces on any of your characters. So if you made a female wearing Victorian boots and a corset and purchased those pieces, then you can make as many females wearing Victorian boots and corsets as you want. Those will be the only pieces unlocked for you account.|
Originally Posted by Dethra
I recently purchased this costume on my account,
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Either you have encountered a rather strange bug and should check with customer service, or you didn't actually purchase the full set.
@Johnstone & @Johnstone 2
ediblePoly.com
All my characters
I recently purchased this costume on my account, and have discovered that I only unlocked it for 1 of my toons.
Why is this so?
When I purchased, I didn't see anything saying that this is only for 1 toon, and that I would have to keep shelling out money for the rest of my toons to have this option.
Can someone please clarify? I am still waiting for a response for customer service.....
If this is going to be the case, maybe there should be a warning before people shell out points... I could've used those 400 points on something that could be used across my whole account.
"But what if I'm a figment of MY imagination?"
"Well, perhaps you shouldn't have believed him when he told you his gun was empty. He's the ENEMY."